Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
supporting a fast-growing and innovative organisation in the search for an experienced IT Support Engineer to join their team in Cambridge. Key Responsibilities Provide 2nd Line support for Microsoft 365, Windows, and desktop-related issues Troubleshoot hardware, software, and network problems (both face-to-face and remotely) Resolve escalated support tickets with a customer-focused approach Support onboarding … user computing and wider IT engineering needs across the business About You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams … Telephony integration & PSTN phone systems Scripting with PowerShell, Bash or Python Hyper-V virtualisation Proficiency in MicrosoftOffice (Word, Excel, PowerPoint) Excellent problem-solving skills with the ability to absorb and share technical knowledge Clear communicator – confident working with users of varying technical ability Strong customer service ethos with a passion for IT security and innovation Apply More ❯
support and training as appropriate, including training colleagues, and new staff in the application of the local Project Management Framework and other key documents and, to use various bespoke MicrosoftOffice 365 applications such as Project and Visio. Manage product specialists or trainers where they form part of the project team. Being responsible for producing a result … digital projects within a complex environment Experience of project management Demonstrable success in leading and motivating teams Experience of financial and budget management Problem identification and solving Experience in Microsoft Applications (e.g. Word, Excel, Teams, Project etc) Desirable Proven ability to influence at all levels of the organisation to facilitate decision making Working in a wide variety of roles More ❯
member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 MicrosoftOffice 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared More ❯
possess exceptional knowledge, drive, and passion. We pride ourselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. As our company experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give … and its clients. Working to ISO 27001, 14001 and 9001 requirements and Trident's operating procedures. Qualifications and Skills - The successful candidate will require knowledge with the following technologies: Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft 365 (implementation, administration, and support), including Exchange Online Exchange. Online Protection, SharePoint Online, Teams and … OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot); and Microsoft Defender for Office 365. Microsoft Azure configuration, administration, and support. Configuration, administration and support of VMware and Microsoft Hyper-V. Networking principles including VLAN's, LAGS, VPN's and routing. MicrosoftOffice components such as Word, Excel, Outlook, etc. support. More ❯
day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). Diagnose and resolve technical issues related to Dynamics 365 CRM. Escalate complex cases, ensuring accurate and complete documentation is maintained. Conduct … compliance with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience 2+ years of experience in a support or technical analyst role. Experience supporting Microsoft Dynamics 365 applications. Exposure to working in a reseller, consultancy, or managed services environment. Strong understanding of IT support processes, including triage and escalation workflows. Familiarity with ticketing systems … incident management, and service-level driven environments. Familiarity with ITIL or other service management frameworks Technical Skills Working knowledge of Microsoft Dynamics 365 CRM. Strong troubleshooting skills across desktop and infrastructure environments. MicrosoftOffice 365 administration. Active Directory and Exchange Online. Windows 10/11 operating systems; familiarity with macOS is a plus. Networking fundamentals (DNS More ❯
day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct … compliance with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience * 2+ years of experience in a support or technical analyst role. * Experience supporting Microsoft Dynamics 365 applications. * Exposure to working in a reseller, consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with ticketing systems … incident management, and service-level driven environments. * Familiarity with ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * MicrosoftOffice 365 administration. * Active Directory and Exchange Online. * Windows 10/11 operating systems; familiarity with macOS is a plus. * Networking fundamentals (DNS More ❯
We Offer: Up to 32 days’ holiday plus bank holidays. 7,000+ hours of on-demand IT training. Bupa Employee Assistance Programme for you and your family. Access to Microsoft Workplace Discount Program – Save up to 10% on Surface devices and 30% on Microsoft 365 subscriptions. Cycle to Work scheme and tech discounts. Regular social and team-building … experience. Providing and running training on new systems to end users. The successful candidate should feel at ease navigating through a setting equipped with the following technologies and skills : Microsoft Windows desktop & Mac operating systems and other common applications. Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). MicrosoftOffice components … such as Word, Excel, Outlook, etc. support. Microsoft 365 administration and support, including Exchange Online, SharePoint Online, Teams and OneDrive. Microsoft Azure administration and support. Virtualisation technologies, including VMware and Microsoft Hyper-V. Networking principles including VLAN’s, LAGS, VPN's and routing. Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Backup & disaster recovery solutions such More ❯
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you are part of Thermo Fisher Scientific, you'll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and … of any existing ERPs (example: Oracle E1, SAP) and third-party enabling software is essential to perform this role effectively and efficiently. Excellent digital literacy and knowledge of the MicrosoftOffice software is required. At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
Laboratory Corporation
troubleshooting, and support. Maintain relationships with all Salesforce users across departments. Translate business requirements into functional specifications for projects. Support Salesforce governance processes. Understand technical requirements for Salesforce Automation, Microsoft Exchange, SQL … Server, Active Directory, and IIS. Communicate effectively to promote system benefits and training. About you: Successful candidates will have: Excellent customer service, attention to detail, and tact. Strong MSOffice skills, especially Excel, Word, Outlook, PowerPoint. Ability to plan, multi-task, and prioritize. Teamwork, communication, and organizational skills. Ability to meet deadlines. Analytical skills and a positive attitude. More ❯
essential. Exposure to DevOps methodologies is highly desirable to support team processes and collaboration Proficiency with project management and visual software (e.g., MS project, Visio, Jira, Trello, or equivalent), MicrosoftOffice Suite (Excel, Word, PowerPoint), and collaboration platforms (e.g., Teams, Outlook, SharePoint). Experience with DevOps tools is a plus Core Competencies: Superior organizational and multitasking capabilities. More ❯
troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office 365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including VPNs, VLANs, managed switches, and firewalls Liaising … WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd … Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in MicrosoftOffice, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, MicrosoftOffice 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in … articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM More ❯
Reigate, Surrey, United Kingdom Hybrid / WFH Options
Intec Group
Business Administration, Marketing, or a related field preferred. Experience: 1-3 years of experience in a sales support, administrative, or customer service role. Technical Skills: Proficiency in CRM software, MicrosoftOffice Suite (Word, Excel, PowerPoint), and data analysis tools. Communication: Strong verbal and written communication skills. Organisational Abilities: Exceptional time management and multitasking skills with keen attention … Business Administration, Marketing, or a related field preferred. Experience: 1-3 years of experience in a sales support, administrative, or customer service role. Technical Skills: Proficiency in CRM software, MicrosoftOffice Suite (Word, Excel, PowerPoint), and data analysis tools. Communication: Strong verbal and written communication skills. Organisational Abilities: Exceptional time management and multitasking skills with keen attention … Business Administration, Marketing, or a related field preferred. Experience: 1-3 years of experience in a sales support, administrative, or customer service role. Technical Skills: Proficiency in CRM software, MicrosoftOffice Suite (Word, Excel, PowerPoint), and data analysis tools. Communication: Strong verbal and written communication skills. Organisational Abilities: Exceptional time management and multitasking skills with keen attention More ❯
solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support MicrosoftOffice application including Teams/Zoom Basic working knowledge of networking & DNS Knowledge of Hardware (Laptops & Printers) Supporting More ❯
orientation. Understanding of mobile technology and OS (i.e. Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., MicrosoftOffice Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Bodhi
is an advantage. Familiarity with Agile methodologies (sprints, MVP delivery) and tools like JIRA is preferred. Experience with vendor management and change management processes is a plus. Proficiency in MicrosoftOffice (Excel, PowerPoint) or Google Workspace. What Success Looks Like: Campaigns and projects are delivered on time, within budget, and to high quality standards. Risks and dependencies More ❯
Farnborough, Hampshire, South East, United Kingdom
Saab UK
orientation. Understanding of mobile technology and OS (i.e. Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., MicrosoftOffice Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National More ❯
of the organisation. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, both written and verbal. Ability to manage multiple projects simultaneously and prioritise effectively. Proficiency in MicrosoftOffice Suite (Word, Excel, PowerPoint, Project). Experience in managing large-scale transformation programmes is highly advantageous. Experience with procurement processes and supplier management is essential. Understanding More ❯
of the organisation. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, both written and verbal. Ability to manage multiple projects simultaneously and prioritise effectively. Proficiency in MicrosoftOffice Suite (Word, Excel, PowerPoint, Project). Experience in managing large-scale transformation programmes is highly advantageous. Experience with procurement processes and supplier management is essential. Understanding More ❯
and other internal departments to facilitate effective communication and alignment. Qualifications/Requirements 2 to 4 years in a Sales Support role or similar relevant experience Advanced proficiency in MicrosoftOffice, particularly PowerPoint and Excel, with the ability to produce polished, executive-level outputs. Proven analytical skills, with experience in data analysis and the interpretation of complex More ❯
or identify escalation requirements Demonstrated communication skills to include oral and written capabilities and experience interacting with all levels of management including executive levels Strong level of proficiency in MicrosoftOffice tools including Excel, One Note, Word, PowerPoint, Teams Proficient in SAP & SharePoint Experience with project management tools and/or software (Accolade) Travel 0-5% COMPENSATION More ❯
Microsoft Dynamics 365 CRM - London, UK Consultant Role : Senior Consultant/Microsoft Dynamics 365 CRM Consultant Technology : Microsoft Dynamics 365 CRM Location : London, UK Compensation : Competitive(including bonus) Your role: As a Senior Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the … will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Skills & Experience Required • Experience in D365 Microsoft Dynamics 365 - Sales, Service, Field Service, Marketing Experience • Experience in Development/Configuration/solutions evaluation/Validation and deployment • Hands on … experience writing plugins, workflows, JavaScript's, dialogs etc. • Excellent Analytical and Communication skills • NET, C#, JavaScript experience a plus/• Working knowledge of CRM's interoperability capability with MSOffice, MSOffice 365, SharePoint, Azure and MS BI Stack • C#/VB.net, ADO.Net, XML, T/SQL, JQuery, JavaScript, Web Services, ASP.NET, and Silverlight skills • Experience More ❯
and SaaS platforms. Essential Requirements: Degree or equivalent in a related discipline, such as Computer Science or IT. MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications. Microsoft 365 certifications, including PowerShell for mailbox permissions. Advanced MicrosoftOffice suite skills with extensive demonstrable experience of Teams (including Teams/cloud telephony systems), Outlook, Word …/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. … office applications, email systems, and business-specific software MS 365 and ideally Salesforce. System administration knowledge of managing user accounts, permissions, and policies in Windows Server or Microsoft 365 environments. 2nd Line experience in an IT support role, dealing with more complex technical issues and troubleshooting. Local candidates need only apply. Please note this position is only More ❯
Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, MicrosoftOffice 365), networking and Active Directory Troubleshooting MSOffice, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning … software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of MicrosoftOffice & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis … management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MSOffice 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem - Support and configuration of Exchange Online More ❯
or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation … Open to respond to feedback and committed to self-development Strong analytical skills Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's … license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: MicrosoftOfficeMicrosoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯