Senior IT Technician
- Location
- Wadhurst, England, United Kingdom
technical delivery quality, risk identification, client communication, escalation handling, documentation and successful handover into support. It is not a day-to-day helpdesk management role, but it does provide senior technical guidance, mentoring and escalation support to technicians. Working Pattern and Core Systems Working hours: Monday to Friday … articles are accurate, complete and useful. Handover quality: Project and onboarding work is transitioned into support with clear client context, known risks, access details, system notes and support procedures. Platform integration quality: Client systems are integrated into CenCom’s managed platforms in a secure, supportable and standardised way. Security ...