Senior 3rd Line IT Support Engineer – Good Energy MS Cloud MSP.
- Hiring Organisation
- Recruitment Revolution
- Location
- Birmingham, West Midlands (County), United Kingdom
- Salary
- £ 45 K
Defender environments.• Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments.• Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development.• Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes.• Produce clear technical documentation ...