26 to 50 of 74 Microsoft 365 Jobs in the West Midlands

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

environment Strong networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPNs) Experience with firewalls and switches (e.g. Cisco, Ubiquiti, Fortinet, etc.) Solid understanding of Microsoft environments (Windows Server, Microsoft 365, Active Directory) Experience with remote support tools and ticketing systems Full UK driving licence (essential ...

user issues Assist with device setup, builds, and deployments Deliver excellent customer service at all times Tech Skills Basic knowledge of: Windows 10 & 11 Microsoft Office/Microsoft 365 PC/laptop hardware & peripherals (printers, etc.) Mobile devices AV/meeting room tech What ...

JSON data transformation, event-driven architecture You have implementation experience with two or more of the following: HaloPSA, HubSpot, Sage Intacct, NinjaOne RMM, 3CX, Microsoft 365/Microsoft Graph API You have cross platform data mapping and technical documentation skills You use AI in your everyday ...

network issues Troubleshoot and resolve escalated tickets from 1st line support Escalate tickets to 3rd line where necessary Manage Active Directory, EntraID, Office 365, and Windows environments Support end-users with remote and on-site assistance Maintain accurate documentation and contribute to knowledge base articles Assist with … projects, system upgrades, and deployments Skills & Experience Proven experience in a 2nd line IT support role Strong knowledge of Windows OS, Microsoft 365, and networking fundamentals Familiarity with ITIL processes and ticketing systems Knowledge of engineering software (Autodesk products, etc.) Excellent communication and problem-solving skills Ability ...

skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical … highest standard have a strong technical knowledge of the following software: Microsoft Windows 11 including diagnostic and repair tools Microsoft Office 365 Administration (Excel, Teams, Outlook, OneDrive, etc) Azure Active Directory, groups, user accounts, workstations, etc Microsoft Windows files, folders, and network drives Large multifunctional ...

skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical … highest standard have a strong technical knowledge of the following software: Microsoft Windows 11 including diagnostic and repair tools Microsoft Office 365 Administration (Excel, Teams, Outlook, OneDrive, etc) Azure Active Directory, groups, user accounts, workstations, etc Microsoft Windows files, folders, and network drives Large multifunctional ...

firewall, switching, and wireless infrastructure . Perform firmware and software upgrades on networking equipment. Manage and maintain virtualisation environments (VM lifecycle management). Support Microsoft 365 services , including Exchange, Teams, and SharePoint. Assist with Azure infrastructure and understanding of cloud resource fundamentals. Support SAN storage environments ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

develop customer relationships at all levels. * Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management, * Excellent understanding of Microsoft Office 365 and Microsoft Intune. * Experience of Microsoft CoPilot and other AI tools. * Previous experience leading a team of Service Desk Analysts including ...

supporting IT technologies, diagnosing issues, and resolving faults efficiently in line with agreed Service Level Agreements (SLAs). This role requires solid experience with Microsoft Windows operating systems, Microsoft 365 applications, and modern web browsers, along with confidence supporting a range of hardware and mobile devices. ...

offices across Europe. Provide IT support covering the following areas: 1.Install standard software and configure user devices. 2.Manage Active Directory and user permissions. 3.Support Microsoft 365, Azure, and other cloud environments. 4.Assist with the installation and management of local servers, networking hardware, patches, and system upgrades. 5.Support … improvements. What you'll bring Experience & Education: 3+ years of experience in the IT field. Bachelor’s degree in IT, MIS, Computer Science, or Microsoft certifications (preferred). Strong, well-rounded technical skills in desktop, server, and network administration, configuration, and troubleshooting. Experience with Windows\Apple System Administration. Familiarity ...

client of Arcas Technology is looking for an Infrastructure Engineer who enjoys taking ownership, improving stability, and keeping systems running smoothly across a mixed Microsoft environment. If you’re someone who thrives in a hands-on role, enjoys solving problems properly, and wants to be involved in ongoing infrastructure … Engineer role Strong Windows Server and AD administration skills Comfortable managing virtualisation platforms (VMware or Hyper-V) Good understanding of networking fundamentals Experience with M365, Intune, SCCM or similar device-management tools Someone who takes ownership, documents properly, and solves problems at root cause A proactive mindset, improving systems ...

Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

maintaining network infrastructure Contribute to small-scale projects and continuous improvement initiatives Experience Required Technical Skills Strong experience with Windows 10/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic … desire to learn and improve Why Join? Be part of a large-scale, modern digital workplace environment (3,000+ users) Exposure to enterprise Microsoft technologies and security tooling Opportunity to contribute to projects and transformation initiatives Collaborative, forward-thinking IT function Clear opportunity to develop and progress technically ...

clear documentation Key Skills & Experience 3+ years in a technical support role SQL (MS SQL Server (Apply online only)) Power BI and SSRS reporting Microsoft 365, Active Directory, Group Policy Cloud backups, VMware (preferred) Networking basics (firewalls, switches) Strong organisation, communication, and stakeholder management skills Details Full ...

Methodologies Strong working knowledge of ITIL-based service management Experience with ITSM and ticketing platforms Familiarity with monitoring, alerting, and reporting tooling Proficiency in Microsoft 365 Education & Qualifications Degree level or equivalent desirable but not essential ITIL Practitioner or equivalent experience strongly desirable Leadership or management training ...

planning and deliver operational improvements that support business growth. Key Responsibilities: Lead and manage day-to-day IT operations across infrastructure, cloud platforms, EUC, M365 and application support. Oversee incident, problem and change management processes to ensure timely resolution and minimise service disruption. Manage relationships with key technology vendors … with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing Microsoft 365, Teams Telephony and end-user computing environments at scale. Managing application support operations within a complex business landscape including SaaS ...

Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment. Strong technical knowledge across Microsoft 365, Azure/Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices. Excellent communication skills with the ability ...

associated with acquisitions, including line transfers, number porting, handset deployment, and configuration Manage cloud-based services that assist with mobile and endpoint management, including Microsoft Intune and AirWatch Provide support for LAN, WAN, MPLS, and communication links, working with service providers where required Manage and maintain accurate documentation … networking, routing, and subnets Experience providing remote and onsite technical support Experience using mobile device management platforms (desirable) Exposure to cloud platforms such as Microsoft 365 or Azure (desirable) Comfortable working independently and as part of a wider IT team Benefits and Perks at AFH Flexible working ...

capital partners. Assist with expense reports, invoice approvals, and general finance admin support for the office function. Profile Detailed knowledge of Microsoft Office365 (particularly Outlook, Excel, PowerPoint, Teams, and SharePoint). Ability to take ownership, solve problems independently, and thrive in an environment where no two days ...

Role Providing IT support to office and site staff, including setting up laptops, mobile devices, printers, and troubleshooting basic hardware and software issues Supporting Microsoft 365 systems including Outlook, Teams, SharePoint, and OneDrive, helping staff with file storage, access, and everyday use Assisting with user account setup ...

software deployment. Support vulnerability management activities to protect the business from external threats Lead the build, configuration, and rollout of new PC hardware and Microsoft 365 services to high company standards Asset Control & Peripheral Systems Maintain a rigorous hardware and software asset register through manual audits ...

once Motivated to learn technology and build a sales career Nice to Have Exposure to any of the below would be a bonus: Microsoft 365/Azure VMware/Nutanix Backup & Cyber Security Networking/Infrastructure/Managed Services Why Apply? Join a growing, high-energy technology ...