26 to 50 of 83 Microsoft 365 Jobs in the West Midlands

establish strong customer relationships. You will have a passion for helping clients. This role requires a deep understanding of Managed IT services and ideally Microsoft experience, in particular Modern Workplace/M365. You will be part of a wider dynamic sales team who are results driven, with individuals responsible … developing strategic plans and proactively engaging Intercity Sales teams and customers. Develop strong knowledge of Intercitys Managed IT services, including Service Desk, EUC, JML, Microsoft Modern Workplace, and Security and Compliance. Consultative Selling approach to understand customer needs and challenges to recommend tailored solutions. Build strong relationships with internal ...

high-security projects in a fast-paced environment Tech Stack You’ll work with a modern and diverse technology stack, including: Windows Servers & Microsoft Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service ...

Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Creative Initiative Microsoft operating systems Microsoft applications Familiarity with Microsoft 365 Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About ...

continuous improvement of the organisation’s IT infrastructure estate. You will operate as an escalation point, working across a broad technology stack, including Microsoft and Azure cloud platforms, and contributing to both business-as-usual operations and strategic project delivery. Key Responsibilities Act as a 3rd line escalation point … within a high-performing team About You Proven experience operating at a 3rd Line Infrastructure Engineer level within a complex environment Strong expertise across: Microsoft Intune, Azure/Microsoft Entra ID, PowerShell scripting and automation, Microsoft 365 security and compliance tools (Defender, Purview), Exchange Online ...

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

Senior Microsoft Infrastructure Engineer Contract | UK Remote | Inside IR35 | Up to £600/day Immediate starter required. Experis are supporting a client with an urgent short-term contract requirement for a Senior Microsoft Infrastructure Engineer to provide BAU infrastructure support while a member of their internal team moves … project. The client needs someone who can start on 1st July, pick things up quickly and provide confident hands-on support across a broad Microsoft infrastructure environment. The role: You'll be supporting BAU infrastructure activity across Microsoft cloud, EUC, server and core infrastructure services. This ...

team Essential: Proven experience in a Senior Support Engineer or 3rd Line Support role Strong knowledge of Windows Desktop and Windows Server operating systems Microsoft 365 administration including Exchange Online, Intune, and Entra ID (Azure AD) Active Directory, Group Policy, and core Microsoft infrastructure services Networking … DHCP, VLANs, and VPN technologies Experience with firewalls, switches, and network infrastructure devices Virtualisation technologies such as VMware, Hyper-V, or similar Microsoft Azure administration, including Azure Virtual Desktop (AVD/WVD) Citrix environments and troubleshooting Desirable: Experience with cybersecurity tools and security-focused troubleshooting Scripting, automation, or Infrastructure ...

taking ownership. Essential Experience Proven background in a Senior/3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID/Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/… DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What ...

deploying AI solutions that deliver real business impact. This is a fantastic opportunity for someone who enjoys solving complex problems, working with cutting-edge Microsoft AI technologies, and seeing their ideas move from concept to production. The Role Working as part of a collaborative Technical Solutions team … business challenges into practical, scalable technical solutions. Re-engineering business processes into AI-enabled or AI-native workflows. Building secure, integrated solutions within the Microsoft AI ecosystem. Ensuring AI solutions are scalable, governed and production-ready. Monitoring, optimising and continuously improving AI performance and adoption. About ...

Dynamics 365 ( Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack , alongside proven experience managing incidents across complex, integrated enterprise platforms. Are you calm under pressure, decisive in critical moments, and confident managing … incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 ...

KPIs and service improvement initiatives. Drive continuous improvement across IT operations, systems and support services. Experience within manufacturing, logistics, wholesale, distribution or retail environments. Microsoft Azure and Microsoft 365 experience. ITIL, Prince2 or similar professional qualifications. Apply now to speak with VIQU IT in confidence. ...

service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have … vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication ...

standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk or Technical Support role Strong knowledge of Microsoft Windows (Client and Server environments) Experience with Microsoft 365 and Active Directory Good understanding of networking technologies, including ...

/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach ...

first approach. Take ownership of technical issues from initial investigation through to resolution, keeping users informed every step of the way. Support and maintain Microsoft 365, Windows devices, mobile technology and workplace services. Provide hands-on IT support across Mller sites, building strong relationships with colleagues … across the business. What You'll Bring Experience providing 2nd line IT support within a fast-paced business environment. Strong troubleshooting skills across Microsoft technologies, end-user computing and workplace services. A passion for delivering outstanding customer service and a positive user experience. Excellent communication skills with the ability ...

maintaining network infrastructure Contribute to small-scale projects and continuous improvement initiatives Experience Required Technical Skills Strong experience with Windows 10/11 and Microsoft 365 Hands-on with Intune, Autopilot, and endpoint management Experience with Active Directory & Group Policy Understanding of ITSM/ITIL environments Basic … desire to learn and improve Why Join? Be part of a large-scale, modern digital workplace environment (3,000+ users) Exposure to enterprise Microsoft technologies and security tooling Opportunity to contribute to projects and transformation initiatives Collaborative, forward-thinking IT function Clear opportunity to develop and progress technically ...

through an ITSM system/managing services Technical project management experience Cyber security tools - EDR, anti-virus, vulnerability management, Scripting Support of office applications: O365, Teams, Email, Mobile Firewall Config. - Palo Alto devices Network Protocols - VPNs, Lans DNs, DHCP, Wireless Managing accounts: Active Directory, Entra ID IT Hardware experience: Desktop ...

routing, VPNs). Experience working in SLA-driven environments and handling multiple priorities. Skills & Aptitudes: Strong technical troubleshooting skills. Good understanding of Office 365 and general computer literacy. Ability to work methodically, follow procedures, and maintain high attention to detail. Clear communicator with strong interpersonal skills. Proactive, organised ...

support role, preferably within a second line or similar capacity. · A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications. · Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration. · Excellent communication and interpersonal skills, with … ability to explain technical concepts to non-technical users. · Strong organisational skills and the ability to prioritise workload effectively. · Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential. In return bk plus will offer: · 25 days holiday + bank holidays · Access to an EAP system ...

escalations, and supporting customers across a Managed IT environment. Required Experience Previous IT Team Lead, Field Services Lead or Technical Support Manager experience Strong Microsoft 365, Azure, Entra ID and Intune knowledge Windows Server and networking experience MSP or Managed Services background Full UK driving licence ...

Embraces change, is adaptable and is willing to learn Customer/user-focused mindset Continuous improvement mindset Planning and organisational skills Competent use of Microsoft 365 tools Embraces diversity Emotional intelligence and professionalism Leadership & Ownership Credible and authentic, viewed by others as having a high degree ...

VPNs. Experience working in a customer-facing IT support or technical environment is advantageous. Strong troubleshooting and problem-solving skills. Good knowledge of Microsoft 365 and general IT systems. A methodical approach with excellent attention to detail. Strong communication skills and a collaborative mindset. The ability ...

processes Experience using Git or other version control systems Basic scripting or programming knowledge Strong troubleshooting and problem-solving skills Good understanding of Office 365 and Windows environments Excellent organisational skills and attention to detail Strong communication skills Ability to manage multiple priorities in a fast-paced environment ...

Assist with the setup, configuration, and maintenance of IT equipment including iPads, laptops, desktops, and printers Help manage user accounts, passwords, and permissions (e.g., Microsoft 365, Active Directory, Apple School Manager, MDM systems) Support network maintenance tasks, including Wi-Fi connectivity and basic infrastructure support Troubleshoot hardware ...

Experience leading and developing high-performing teams Strong storytelling skills turning insights into compelling narratives Hands-on experience with Power BI , semantic modelling, SQL, Microsoft 365 Experience with Snowflake, SAP, SAP BW Agile delivery experience (sprints, ceremonies, iterative development) A relevant undergraduate degree (preferred) UK work authorisation ...