26 to 50 of 97 Microsoft 365 Jobs in the West Midlands

environments. Ensure high availability, performance, resilience, and security of all IT systems. Lead cybersecurity initiatives including MFA, endpoint protection, patching, and vulnerability management. Manage Microsoft 365, Entra ID (Azure AD), Intune, Exchange Online, and Windows Server environments. Oversee networking infrastructure including firewalls, VPNs, VLANs … investment requirements to senior leadership in a clear, commercial manner. Requirements 5+ years' experience in hands-on IT infrastructure roles. Strong expertise in Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, networking, and cybersecurity. Experience managing backup and disaster recovery solutions and virtualisation platforms (VMware/ ...

ensure systems remain secure, reliable and fit for purpose. The Role You'll be responsible for: Managing Windows Server environments, Active Directory and Microsoft 365 Supporting Azure/Entra ID, Intune and Exchange Online Maintaining network infrastructure including firewalls, VPNs, VLANs and Wi-Fi Providing … Looking For You'll ideally have: At least 5 years' experience in IT Infrastructure Previous experience in a Senior or Lead IT position Strong Microsoft 365 and Windows Server administration skills Active Directory, Azure/Entra ID and Intune experience Good networking knowledge (TCP/ ...

right individual. You'll be the first point of contact for IT support requests, providing high-quality technical assistance to end users across a Microsoft-based environment. This role would suit someone with a solid Service Desk background who enjoys troubleshooting, delivering excellent customer service, and developing their technical … prioritise support tickets in line with agreed SLAs. Troubleshoot hardware, software and connectivity issues. Support Windows 10/11 desktop environments. Provide support for Microsoft 365 applications including Outlook, Teams, Word, Excel and OneDrive. Create, modify and manage user accounts within Active Directory and Microsoft Entra ...

system enhancements. Key Responsibilities IT Support & Systems Administration Provide 1st and 2nd Line support for users across hardware, software, networking, and business applications. Support Microsoft 365 including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot desktop, laptop, printer, and mobile device issues. Assist with user account administration, permissions … Gather feedback from users to identify opportunities for system improvements. Skills & Experience Essential Experience providing 1st and 2nd Line IT Support. Strong knowledge of Microsoft 365, including Outlook, Teams, Excel, SharePoint, and OneDrive. Good understanding of Windows operating systems and desktop support. Basic networking knowledge including ...

Support Analyst - Birmingham IT Support Analyst with strong experience in Windows 11, Intune, Azure, Entra, and Microsoft 365 is required by a leading law firm in central Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your … Service Desk/Helpdesk/IT Support/1st Line/2nd line/Windows 11/Intune/Azure/Entra/and Microsoft 365/Birmingham Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

server, and infrastructure environments. Monitor, maintain, and troubleshoot IT systems and connectivity issues. Implement and maintain security best practices, including Cyber Essentials compliance. Support Microsoft 365, Active Directory, cloud services, and endpoint management. Contribute to infrastructure projects, upgrades, and continuous improvement initiatives. Requirements: Proven experience in infrastructure … network engineering. Strong knowledge of networking, Windows Server, Microsoft 365, virtualization, and cloud technologies. Understanding of cyber security principles and Cyber Essentials requirements. Excellent troubleshooting and problem-solving skills. Ability to work independently and provide onsite technical support. This is an excellent opportunity for a proactive ...

here by getting out to customers, leading projects and solving real technical challenges. One day you'll be planning a Microsoft 365 or Azure migration, the next, you'll be on-site helping a customer roll out new infrastructure, solving a networking issue or recommending the best … also get to put your theory to the test and gain funded IT-related qualifications. What you'll be doing Leading IT projects, including Microsoft 365 and Azure migrations. Visiting customer sites across Warwickshire to install, configure and support IT systems. Troubleshooting and resolving technical issues both ...

years to come. Reporting directly to the Head of IT, you'll play a key role in supporting and developing the organisation's Microsoft, cloud and infrastructure estate while helping deliver projects that improve resilience, security and performance across the business. What you'll be doing Your time will … split between maintaining critical business systems and delivering improvements that modernise the IT environment. You'll be responsible for: Managing and supporting Microsoft 365, Azure and Windows Server environments. Supporting network infrastructure and ensuring systems work seamlessly together. Monitoring the IT estate, identifying issues before they become ...

continued growth. What You'll Be Doing Own and manage the day-to-day IT function across the business Support the ERP system, Microsoft 365 and other key business applications Maintain Windows Server, Active Directory, networking and IT infrastructure Provide hands-on support for users, hardware, software … comfortable working independently and take pride in solving technical problems. Ideally, you'll have experience with: ERP systems (Orderwise or similar would be advantageous) Microsoft 365, Windows Server and Active Directory Network infrastructure, security and troubleshooting Providing hands-on IT support in a business environment Working with ...

legal, accountancy, financial services, consultancy or similar) Excellent presentation and communication skills with the ability to engage audiences at all levels Strong knowledge of Microsoft 365 applications Experience training users on a variety of business applications and enterprise systems A good understanding of user adoption, change management … commutable from Birmingham, Dudley, Walsall, Stourbridge, Kidderminster, Worcester and surrounding areas. Keywords: IT Trainer, Software Trainer, Systems Trainer, Digital Trainer, Technology Trainer, Learning & Development, Microsoft 365, Professional Services, Legal, Accountancy, Financial Services, Consultancy, Wolverhampton, Birmingham, West Midlands. We are committed to creating an inclusive workplace and welcome ...

senior stakeholders. Produce high level and detailed design documentation. Ensure solutions align with enterprise architecture standards and security requirements. Support platform integration's across Microsoft 365, HR systems and wider business applications. Provide technical leadership throughout delivery and implementation phases. Work closely with project teams, vendors … environments. Strong experience delivering corporate communications or employee engagement platforms. Previous experience with Blink, Workvivo, Staffbase or similar products is highly desirable. Knowledge of Microsoft 365 technologies and integration patterns. Strong stakeholder management skills with the ability to engage at senior leadership level. Experience producing architecture artefacts ...

team and provide technical support to their global client base. This is an exciting opportunity for an engineer with a strong foundation in traditional Microsoft technologies, to develop their skills. You will be working in a fast-paced MSP environment, supporting a diverse range of customers. You will have … security and application updates Maintaining regular communication with clients via email, teams meetings and service desk tools Responding to monitoring alerts for network connectivity, Microsoft Azure IaaS/PaaS/SaaS services and Microsoft 365 services Collaborate with clients and internal teams to implement migrations ...

customer service and stakeholder management skills. Previous experience within a Managed Service Provider (MSP) environment. Strong understanding of one or more of the following: Microsoft 365 & Azure Microsoft Operating Systems End User Computing Firewalls, Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written … verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within a 24/7 support environment. About You You'll be a customer ...

Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent | Full Time Reporting to: CTO Product/Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service … Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology ...

delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware & Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support … with a proactive mindset What We're Looking For 1-2 years' experience in an IT support or helpdesk role A solid understanding of Microsoft technologies and basic networking A passion for learning and improving your technical skills Strong communication skills and a customer-focused approach Someone who enjoys ...

architecture, roadmaps and system upgrades What you'll need Full driving licence and access to a vehicle (travel between sites required) Relevant certification (Microsoft, CompTIA, Cisco or ITIL) Strong communication and problem-solving skills Willingness to undergo DBS clearance Technical experience Microsoft 365, Active Directory/ ...

career transformation. Key Skills required: Previous experience in a Service Desk or field-based role Windows OS 11/10 Active Directory Office 365 Exchange Server experience Group Policy (DNS/DHCP) VPN technologies It would be highly advantageous if the ideal candidate that experience with previous … Gianluca (at) circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft, O365 1 line, 2nd Line, Technical support, office 365, azure, vmware, networking, Dudley, Birmingham, Stourbridge, West Midlands, hyper-v, exchange, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn ...

service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne ...

service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have … vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication ...

standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk or Technical Support role Strong knowledge of Microsoft Windows (Client and Server environments) Experience with Microsoft 365 and Active Directory Good understanding of networking technologies, including ...

/IP networking principles. Knowledge of DNS, DHCP, VLANs, VPNs, routing and switching. Experience with Windows Server and Active Directory. Familiarity with Microsoft 365 administration. An understanding of common cybersecurity threats, vulnerabilities and mitigation techniques. Strong troubleshooting and analytical skills. Good written and verbal communication skills. … ability to work independently and as part of a team. A relevant IT, networking or cybersecurity qualification, or equivalent experience. Experience with firewalls, Microsoft Azure, SIEM platforms, vulnerability management tools or backup and disaster recovery technologies would be advantageous. Certifications such as CCNA, CompTIA Network+ or CompTIA Security+ ...

queries, accurately logging tickets via the IT Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user … Computer Science, Information Technology, Computer Networking, or a related technical discipline. A fundamental understanding of core IT concepts (e.g., basic networking, Windows OS, Microsoft Office suite). Exceptional communication and customer service skills, with the ability to remain calm and helpful under pressure. A logical, analytical approach to problem ...

projects to time and budget Experience improving business processes through automation, digital workflows and process optimisation Good understanding of IT systems, with experience of Microsoft 365 platforms and Dynamics 365 Business Central being advantageous Knowledge of quality management systems, compliance processes and operational controls Experience ...

/2nd line IT Support or Service Desk environment Strong understanding of Windows operating systems, hardware troubleshooting, and basic networking Familiarity with Microsoft 365, Google Workspace, and common business applications Experience with IT ticketing systems. Strong communication and customer service skills, with a proactive and positive approach ...

Experience Good knowledge of computer hardware, Windows operating systems, and networking. Experience using IT service management or helpdesk ticketing systems. Strong documentation skills using Microsoft Office. Excellent communication and customer service skills. Ability to troubleshoot technical issues independently and methodically. Strong organisational skills with the ability to manage multiple … priorities. Professional, proactive, and customer-focused approach. Full UK Driving Licence. Desirable Skills & Qualifications IT qualification such as CompTIA, Microsoft Certification, or an IT Apprenticeship. Around two years' experience in a customer-facing IT support role. ITIL qualification or knowledge of ITIL processes. Experience with Microsoft 365 ...