customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to process improvements and knowledge base documentation. * Support the onboarding of new clients and participate in configuration/setup activities. * Contribute to team meetings and share insight on client support trends or platform improvements. Infrastructure Support * Maintain and support internal More ❯
resolve operational issues Manage and maintain company endpoints, configurations, and application deployments Oversee cloud-hosted virtual endpoints and assets Perform OS, firmware, and application patching and vulnerability management Support onboarding/offboarding processes, including access setup and asset allocation. Administer licenses, accounts, and user groups in Microsoft 365. Monitor and maintain health of live systems with L1-L3 analysis and More ❯
first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and remote users. Handle user onboarding/offboarding, including account setup and equipment provisioning. Escalate complex issues to senior engineers and maintain clear documentation of incidents and resolutions. Infrastructure Operations Assist with system checks, builds, and More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Publitek
network issues, and work with vendors or internal teams as needed. Support user access, endpoint management, and authentication systems (e.g., Active Directory, SSH, VPNs, and SSO). Oversee IT onboarding/offboarding processes and access provisioning. Technology & Tools Administer support platforms like Jira, Trello. Manage Office 365 and internal software requirements Collaborate with developers or DevOps teams to support backend More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
in a fast-paced, collaborative environment. The Role at a Glance: 2nd line Software Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £28,000 to £32,000 DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
understanding throughout the engagement. Supporting pre-sales and solution architecture, youll provide technical insight during the scoping phase, helping shape proposals and ensuring smooth handover into delivery. Evaluating and onboarding new technologies, youll play a key role in assessing emerging tools and platforms, contributing to Littlefishs evolving service portfolio. Sharing knowledge and mentoring colleagues, youll actively support team development through More ❯
Northampton, Northamptonshire, England, United Kingdom
Proximity Recruitment
support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with Zoho CRM and other Zoho applications, including configuration and basic automation Assist with onboarding/offboarding, permissions, and SaaS admin across the business Work with developers, solution architects, and machine learning specialists to escalate and solve technical issues Build your skills in areas like More ❯
Pitsford, Northamptonshire, United Kingdom Hybrid / WFH Options
Henderson Brown Recruitment
What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation Creating and maintaining user-friendly More ❯
Northampton, Northamptonshire, Pitsford, United Kingdom Hybrid / WFH Options
Henderson Brown Recruitment
What You'll Be Doing: 1st and 2nd line support for our QAD ERP system and EDI integrations Troubleshooting issues and working with external providers to resolve them User onboarding , desktop setups, and hardware maintenance Supporting Microsoft 365, Active Directory , and basic Azure admin tasks Assisting with IT and ERP projects - testing, rollout, and documentation Creating and maintaining user-friendly More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
from either?our Milton Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: November 22, 2024 (Updated 8 days More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Quattro RS
transactions on Zendesk. Collaborate with customers and deliver training sessions to improve user knowledge and overall software experience with occasional on site training at customer locations across the UK. Onboarding of new customers on to the platform. Escalate any complex issues to the Head of Training and Service. Upselling additional services that are available on the system. Requirements: Excellent verbal More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
others to reach their full potential, taking ownership of technical projects and contributing to high level architecture discussions and LLDs. Location/WFH: There's a remote interview and onboarding process and you'll be able to work from most of the time, meeting up with the team for constructive meetings once a month in the Nottingham office. About you More ❯
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Pearson Carter
development environments or agile methods What You'll Get Salary: up to £60,000 25 days holiday plus option to purchase more Subsidised canteen, product discounts, and onsite parking Onboarding period fully on-site in Corby, then hybrid (4 days on-site, 1 day remote) Who They're Looking For A confident, proactive systems leader ready to take ownership of More ❯
development environments or agile methods What You'll Get Salary: up to £60,000 25 days holiday plus option to purchase more Subsidised canteen, product discounts, and onsite parking Onboarding period fully on-site in Corby, then hybrid (4 days on-site, 1 day remote) Who They're Looking For A confident, proactive systems leader ready to take ownership of More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Based on your recent activity, you may More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
thrive at MHR have typically been coding for more than 12 months. What will your day-to-day role look like? You will be taken on a fully planned onboarding program welcoming you to MHR and our products/services. Based on your skillset we will tailor a training program just for you based on a phased approach to build More ❯
ideas within testing and development, report back on and absorbing lessons where appropriate.) Performance management Interviewing and supporting new starters/additions to the team: Organizing and running Interviews. Onboarding of new employees. Owning the QA Training program. Supporting the training and development of the QA members that directly report to them. Facilitating Employee Objectives, Setting and tracking of progression More ❯
and mentoring others Set direction and assure best practice by determining and documenting design standards and policies. Thorough knowledge of user centred design and product development process. Experience Essential Onboarding of new staff within a user centred design team or professional community Identifying design needs, creating new design patterns and components where needed and ensuring they are captured and implemented More ❯
NG2, West Bridgford, Nottinghamshire, Nottingham, United Kingdom
Elevate Technology Group Ltd
and Active Directory (user/admin tasks) - Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech - Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive) - Support user onboarding/offboarding, account permissions, password resets, device setup - Help with the roll-out of new hardware and software across multiple sites - Work closely with the wider IT team on tickets More ❯
Nottingham, Nottinghamshire, England, United Kingdom
VIQU Limited
using an ITSM platform (Freshservice preferred, but experience with ServiceNow, Jira, or similar is also welcome). Set up and support new starters including workstation prep, user access, and onboarding assistance. Perform Windows OS troubleshooting, desktop/laptop imaging, and hardware deployment. Manage user accounts and permissions through Office 365 and Active Directory . Configure AV equipment and ensure meeting More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
collaborating with the Product Team to ensure delivery of new innovations, working with business stakeholders to input into decision making. Location/WFH: There's a remote interview and onboarding process and you'll be able to work from most of the time, meeting up with the team for constructive meetings once a month in the Nottingham office. About you More ❯
to ensure smooth handovers and accurate records. Follow up with employers to obtain and verify Health & Safety and insurance documentation. Gather and review feedback to support continuous improvement of onboarding processes Training Business Administrator Level 3 Apprenticeship Standard qualification Functional Skills in maths and English where applicable Blended on/off the job training and location to be confirmed Full More ❯