Problem Manager
- Location
- Nottingham, England, United Kingdom
service management environment. Experience using an incident or service management system. Strong root cause analysis and problem investigation skills. Excellent written and verbal communication skills, including clear and accurate report writing. Strong organisational skills and a methodical approach to managing actions and priorities. The ability to work … confidence to challenge recurring issues, explore different root cause analysis techniques and turn findings into practical service improvements. Nice to have Advanced Microsoft Excel skills, particularly in data interpretation. A good understanding of IT terminology and infrastructure. Experience supporting secure, defence, government or highly regulated environments. Experience working within ...