Complaints Handler
- Hiring Organisation
- Red Recruitment
- Location
- West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 29,000 - 33,000 Annual
with relevant regulations, contractual obligations, and internal policies Deliver a positive customer experience that helps rebuild trust and confidence, even in challenging situations Key Skills and Experience of an Complaints Handler: Previous experience handling complaints, escalations, or customer resolutions within a regulated industry Excellent written communication skills with … departments to achieve successful customer outcomes Ability to remain calm, professional, and customer-focused when managing challenging situations Strong stakeholder management and relationship-building skills Excellent organisational skills with a high level of attention to detail Experience within telecommunications, managed services, IT services, or a similar technical ...