Patch Management Jobs in the UK

1 to 25 of 233 Patch Management Jobs in the UK

IT Security Engineer - prem AD, EntraID, M365, IDAM solutions, SentinelOne, CrowdStrike, Defender

London, South East, England, United Kingdom
Precise Placements
specifically responsible for completing the implementation of a number of strategic based security solutions for new security tooling or existing. The engineer will also participate in security related service management processes (incident, change and problem management) and will participate in the planning, design, enforcement and review of security controls which protect the integrity of the firm. Essential Duties … security-by-design principles into development processes. Conduct reviews of existing tools and processes, identifying gaps and implementing enhancements to strengthen our security posture. Perform security scanning and vulnerability management, taking proactive measures to reduce operational risks. Monitor security alerts and implement mitigations to safeguard against potential threats and attacks. Support Data Loss Prevention (DLP) solutions that protect corporate … data across platforms, devices, and environments globally. Monitoring and managing responses to the Security Incidents and Security DLP. Standard, third party and privilege Identity Access Management Operate, manage and improve HSM key management infrastructure. Remediation of external, internal vulnerabilities, web application scanning and patch compliance. Cyber Incident Management and or Security Forensic experience. Documenting High Low More ❯
Employment Type: Full-Time
Salary: £65,000 - £90,000 per annum
Posted:

Infrastructure Operations Team Leader

West Malling, Kent, United Kingdom
Encore Capital Group
as remotely supporting staff as needed and work with group entities globally as needed. Key Accountabilities & Responsibilities Lead and manage a team if highly skilled infrastructure engineers. Vulnerability and patch management Application management including support and upgrades. Responsible Service availability across the group that is factored into solution scoping and day to day operations. Responsible for making … required by the business while protecting the integrity of existing services Responsible for managing and maintaining Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles … Information within the business. Support, guide, influences where necessary Ensuring that Information Security is factored into the evaluation, selection, installation and configuration of hardware, applications and software. Assist with management, maintenance, infrastructure and service Escalation support for out of hours incidents/issues Assist IT ops in service-related issues where required, be a point of contact and escalation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Infrastructure Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
ALTERED RESOURCING LTD
IT role. Strong experience with on-premises IT environments , including VMware/Hyper-V and Windows Server. Deep understanding and hands-on experience with Active Directory , including advanced GPO management and AD troubleshooting. Experience with 3rd-party application support and vendor liaison. Good knowledge of Windows Server (2016/2019/2022) , DNS, DHCP, and file systems. SolarWinds, Veeam … TCP/IP, subnets, VLANs, firewalls). Experience working with Microsoft 365 and hybrid environments. Familiarity with backup solutions (e.g., Veeam, Commvault). Understanding of cybersecurity best practices and patch management. Excellent communication and documentation skills. Desirable Skills Familiarity with ITIL processes and service desk tooling. Exposure to cloud migration or hybrid infrastructure projects. Experience with endpoint management More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

IT Infrastructure Engineer

Hull, Yorkshire, United Kingdom
NHS
advert for full details on the role. Person Specification Qualifications Relevant IT degree or equivalent qualifications, training or experience Evidence of continued professional development Knowledge VMware ESXi Administration and management in a large corporate environment Veeam Backup Management and Configuration Firewall configuration and management Layer 2 and Layer 3 Network configuration, security and management Large scale … multi-site wireless deployment Patch management and configuration solutions Desktop Imaging and deployment Active Directory, DNS, Public Key Infrastructure and Group Policy management Cyber security principles Microsoft Office 365 Microsoft Azure Configuration and Management Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues Advanced keyboard skills Knowledge of NHS … policies and procedures SQL Server and Database Management IIS and IAS NHSmail ISO27001 Experience Significant level of exposure to large corporate Wi-Fi networks Significant experience of large Data centre management Significant experience of providing level 3 support to IT users, in an environment of mixed Windows Operating Systems Significant experience of exposure to large corporate networks Significant More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Infrastructure Engineer

Hull, United Kingdom
City Health Care Partnership CIC
degree or equivalent qualifications, training or experience Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure) Desirable Evidence of continued professional development Knowledge Essential VMware ESXi Administration and management in a large corporate environment Veeam Backup Management and Configuration Firewall configuration and management Layer 2 and Layer 3 Network configuration, security and management Large scale … multi-site wireless deployment Patch management and configuration solutions Desktop Imaging and deployment Active Directory, DNS, Public Key Infrastructure and Group Policy management Cyber security principles Anti-Virus products Microsoft Office 365 Microsoft Azure Configuration and Management Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues VOIP telephony system … management Advanced keyboard skills Desirable Knowledge of NHS policies and procedures SQL Server and Database Management IIS and IAS NHSmail ISO27001 Experience Essential Significant level of exposure to large corporate Wi-Fi networks Significant experience of large Data centre management Significant experience of providing level 3 support to IT users, in an environment of mixed Windows Operating More ❯
Employment Type: Permanent
Salary: £37338.00 - £44962.00 a year
Posted:

Platform Support Engineer

Shrivenham, Oxfordshire, United Kingdom
Hybrid / WFH Options
Gold Group
and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve platform-related issues, escalating to engineering teams when necessary. * Assist in patch management, system updates, and maintenance to ensure compliance and security. * Develop and update support documentation, including troubleshooting guides, FAQs, and knowledge base articles. * Collaborate with engineering teams to … support unified access devices (UADs), endpoint management, and virtualized environments. * Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools. * Contribute to root cause analysis efforts for recurring platform incidents. * Support capacity planning and performance optimization by analysing system usage and trends. * Offer feedback on tools and processes, identifying improvements to enhance operational efficiency. * Participate in on … networking concepts (e.g., DNS, DHCP, VLANs, and firewalls) and storage systems. * Familiarity with virtualization platforms such as VMware, Citrix, or Hyper-V. * Experience with IT monitoring tools and incident management processes. * Exposure to cloud-based platforms (AWS, Azure, or GCP) is a plus. * Certifications like MCSE, ITIL, or similar are highly desirable. Key Attributes: * Strong problem-solving skills with More ❯
Employment Type: Permanent
Salary: £30000/annum + Benefits
Posted:

IT Application Support Analyst

London, United Kingdom
Hybrid / WFH Options
Kurt Geiger
complex incidents and application issues, driving resolution end-to-end. Collaborate with development teams, infrastructure, and vendors to diagnose and resolve bugs, performance issues, and outages. Lead application upgrades, patch management, UAT, and post-deployment support. Ensure data integrity, system reliability, and compliance with internal IT governance and policies. Develop and maintain technical documentation, support procedures, and knowledge More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

London, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Taunton, Somerset, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Clear IT Recruitment Limited
mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy management. • Confidential • Desktop support - strong skills in troubleshooting Windows and MacOS, Office suites and other desktop applications. • Networking - proficiency in managing and troubleshooting network … including VLANs, DNS, DHCP, and VPNs. • System administration - experience with Active Directory, Group Policy and Azure AD. • Security - familiarity with cybersecurity principles and tools, such as firewalls, antivirus and patch management. • Customer service - excellent communication and customer service skills to interact with clients and internal stakeholders in a clear, supportive manner. • Certifications such as Microsoft Certified: Azure Administrator Associate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Systems and Security Administrator

Lowestoft, Suffolk, United Kingdom
Kingsley Healthcare
About the role We’re on the hunt for a tech-savvy, proactive problem-solver with a passion for IT infrastructure, systems management and cybersecurity to join our dynamic team. You’ll have hands-on experience with Microsoft environments, including managing Active Directory, Exchange Server (on-premises and cloud), and Office 365. Your skills in PowerShell scripting, troubleshooting and … cybersecurity, you’ll have a direct impact on our technical evolution and user experience. You may be required to visit sites if required. Key Responsibilities Systems Administration and Server Management Manage our Windows domain environment. Oversee on-premises Exchange Server and assist with its migration to Office 365. Maintain and optimise our shared folder (file server) and MS Work … Folders for user document synchronisation. Patch management – ensure all computers and servers are up to date with the latest security updates. Server management with Hyper-V – create and maintain new VMs. Install, configure and upgrade computer hardware and software as needed. Office 365 Migration and Azure AD Assist with the ongoing migration to Office 365, including Azure More ❯
Employment Type: Permanent
Salary: £40000/annum Excellent PRP
Posted:

Infrastructure Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Demonstrable experience of Windows Server based infrastructure at an enterprise level. Demonstrable experience of RedHat Linux OS based infrastructure as well as general Linux support skills Experienced in the management and maintenance of VMWare based virtualised estates. Deployment and support experience of Hyper Converged Infrastructure. Management and troubleshooting of storage technologies including NetApp & Dell. Management and troubleshooting … Directory within an on premise environment. Development of a customer desktop build with a number of bespoke/legacy applications. Packaging and deployment of applications. Experience of Microsoft Exchange management & support from 2013 onwards. Experience of MS SQL Server and SQL Database Clustering. Experience of Veeam Backup technology. Experience of Ivanti Device & Application Control implementation. Experience of patch management including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯
Employment Type: Permanent
Posted:

3rd Line Infrastructure Engineer

Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Leidos Innovations UK Limited
Demonstrable experience of Windows Server based infrastructure at an enterprise level. Demonstrable experience of RedHat Linux OS based infrastructure as well as general Linux support skills Experienced in the management and maintenance of VMWare based virtualised estates. Deployment and support experience of Hyper Converged Infrastructure. Management and troubleshooting of storage technologies including NetApp & Dell. Management and troubleshooting … Directory within an on premise environment. Development of a customer desktop build with a number of bespoke/legacy applications. Packaging and deployment of applications. Experience of Microsoft Exchange management & support from 2013 onwards. Experience of MS SQL Server and SQL Database Clustering. Experience of Veeam Backup technology. Experience of Ivanti Device & Application Control implementation. Experience of patch management including analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the importance of stakeholder management and More ❯
Employment Type: Permanent
Posted:

IT Operational Platforms and Security Lead

London, England, United Kingdom
Venquis
environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks … a detailed knowledge of technical IT support roles/services as a requirement, across multiple technical areas. The role requires the ability to "lead by example" and perform line management for direct reports and manage service partners reporting into the function. Additional responsibilities are to respond to support requests by Key Responsibilities: IT Operations & Cloud Platform Management Lead … business continuity (BC) and disaster recovery (DR) plans, ensuring cloud- based solutions support resilience and rapid recovery. Manage Global Infrastructure (Cloud, On-prem and Virtual product) Solution Life Cycle Management and removal (via decommissioning and succession planning) of technical debt. Drive a document first culture to new and legacy platforms/solutions. Oversee management of the End User More ❯
Posted:

Infrastructure Engineer

Norwich, Norfolk, England, United Kingdom
Atkinson Moss
resolve complex infrastructure incidents and perform root cause analysis Support a wide range of systems including Exchange, Microsoft 365, Windows Server, VMware, and core networking Lead on system upgrades, patch management, capacity planning, and performance tuning Develop and maintain automation scripts (e.g. PowerShell) to streamline operations Partner with our Cyber Security team to strengthen system defenses and remediate More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

System Administrator

London, United Kingdom
Hybrid / WFH Options
P. Ducker Systems Ltd
Predominantly VMware Cloud Foundation Support Solution Architects to build and deliver new solutions and services Responsible for updating Technical Knowledge base with new and amended fixes Adhering to change management process for all supported environments Ensuring Standard Operating Procedures are in place and followed Server infrastructure configuration, security and maintenance. Capacity and performance management Software configuration, updates, deployment … and management Security assessment and vulnerability mitigation of hardware and software estate. Hardware installation and configuration in corporate and client data centres across the UK 2nd/3rd level technical support for a live service, on managed service contracts Highlighting areas of service and technology for improvements Any other reasonable duties as required by the business Skills/Experience … Essential Active directory Systems & Tools: Microsoft Exchange, Windows Server (2019+), SharePoint (On-Premise), SQL Server, Microsoft Certificate Authority & Patch Management tools (e.g. ManageEngine Patch Manager) Infrastructure Management: Ideally VMWare Network & Security: LAN, WAN, VPN, DNS and network routing Ticketing system use Understanding of SLAs Desirable VMware Cloud Foundation VDI Environment Administration, Horizon preferred NSX Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Team Manager

United Kingdom
Anson Mccade
stakeholders. The successful candidate will be responsible for overseeing the delivery of IT support services across multiple sites within the UK, ensuring high standards of service through effective team management, process optimisation, and stakeholder engagement. The role also offers opportunities for personal development, with access to training and self-study resources to deepen technical knowledge in key areas. Key … and implement automation workflows to enhance efficiency using ITSM platforms (e.g. Microsoft System Center Service Manager). Manage all aspects of service delivery, including incident escalation, change and release management, recruitment, and team performance. Collaborate with third parties to resolve incidents, ensuring accurate documentation and escalation where required. Actively contribute to Change Management processes and participate in the … Change Advisory Board (CAB). Coordinate software deployments and oversee patch management activities for operating systems and applications. Manage escalated service requests from 2nd line support and support the team in complex technical challenges. Generate and analyse technical reports using tools such as SCOM, SQL, ePO, and Excel. Required Skills and Experience: Proven leadership experience within an IT More ❯
Employment Type: Permanent
Posted:

Technical Team Manager

London, England, United Kingdom
Anson Mccade
stakeholders. The successful candidate will be responsible for overseeing the delivery of IT support services across multiple sites within the UK, ensuring high standards of service through effective team management, process optimisation, and stakeholder engagement. The role also offers opportunities for personal development, with access to training and self-study resources to deepen technical knowledge in key areas. Key … and implement automation workflows to enhance efficiency using ITSM platforms (e.g. Microsoft System Center Service Manager). Manage all aspects of service delivery, including incident escalation, change and release management, recruitment, and team performance. Collaborate with third parties to resolve incidents, ensuring accurate documentation and escalation where required. Actively contribute to Change Management processes and participate in the … Change Advisory Board (CAB). Coordinate software deployments and oversee patch management activities for operating systems and applications. Manage escalated service requests from 2nd line support and support the team in complex technical challenges. Generate and analyse technical reports using tools such as SCOM, SQL, ePO, and Excel. Required Skills and Experience: Proven leadership experience within an IT More ❯
Posted:

Infrastructure Engineer - Remote / Milton Keynes - Outside IR35

Milton Keynes, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Lorien
environments and Exchange Server. Extensive experience working with multi-site and multi forest Active Directory environments, group policy and DNS. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop including all levels of troubleshooting, Extensive experience working with cloud, server, desktop, network and More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Vulnerability & Security Compliance Lead

Belfast, UK
Version 1
partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams.Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of … Services Practice: Services Reliability Group Vetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery … of the wider security operations capability under continual improvement. Vetting Requirements: SC Clearance/CTC Clearance level is mandatory for the role. Key Responsibilities: Develop and execute a comprehensive patch management strategy across all IT systems and applications. Coordinate and implement regular patching cycles while minimizing downtime and disruption to business operations. Coordinate the testing of patches prior More ❯
Posted:

ASPIRE Global Service Centre Vulnerability & Security Compliance Lead

Belfast, UK
Version 1
partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams.Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of … Services Practice: Services Reliability Group Vetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery … of the wider security operations capability under continual improvement. Vetting Requirements: SC Clearance/CTC Clearance level is mandatory for the role. Key Responsibilities: Develop and execute a comprehensive patch management strategy across all IT systems and applications. Coordinate and implement regular patching cycles while minimizing downtime and disruption to business operations. Coordinate the testing of patches prior More ❯
Posted:

Digital Workspace Technical Product Manager

Manchester, United Kingdom
Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Workspace Technical Product Manager

Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and adoption. … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Manager

Bracknell, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Anson Mccade
Team Manager to take the reins of a high-performing support team delivering end-to-end user and infrastructure support across secure enterprise environments. This role blends service desk management, stakeholder collaboration, and technical team leadership across a wide-ranging infrastructure stack. It's an ideal opportunity for an experienced senior engineer or team lead ready to move into … a people-focused management role-without losing touch with the technical heartbeat of the organisation. You'll lead an 11-strong team of 1st, 2nd, and 3rd Line Engineers, manage KPIs and workflows, and shape team development while supporting internal improvement and automation initiatives using tools like Microsoft Service Center and SCOM. Key Responsibilities • Lead and develop a diverse … workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments • Familiarity More ❯
Employment Type: Permanent, Work From Home
Posted:

Technical Team Manager - SC Cleared - Perm

Bracknell, Berkshire, England, United Kingdom
Sanderson
SLAs) and key performance indicators (KPIs) to maintain high-quality support standards. Create and update processes and instructions for the team. Design and implement automation workflows to streamline incident management, request fulfillment, and repetitive tasks using ITSM tools such as Microsoft Service Center Service Manager. Manage service management, performance/people management, communication, and recruitment activities. Manage … incidents to resolution in collaboration with third parties, keeping records updated according to agreed work instructions. Escalate when necessary. Support and participate in all Change Management Activities, updating changes upon completion. Participate as a member of the Change Advisory Board (CAB). Coordinate software deployments as part of Release Management. Manage service requests that have been escalated from the … 2nd Line. Manage OS and application patching as part of Patch Management. Generate and analyze reports using SCOM, SQL, ePo, and Excel. Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux More ❯
Employment Type: Full-Time
Salary: £42,000 - £48,000 per annum
Posted:
Patch Management
10th Percentile
£28,750
25th Percentile
£32,000
Median
£47,500
75th Percentile
£58,750
90th Percentile
£77,500