8 of 8 Performance Management Jobs in the East of England

Director and the EPUT Chief Operating Officer (COO) and will provide visible, effective leadership to senior managers and programme colleagues. They will drive robust performance management, oversee capacity planning, and foster a culture of accountability, collaboration and continuous improvement. Patient and staff safety will be central … process based on realistic and agreed demand assumptions, working closely with Directors of Operations across the wider group to ensure alignment. Embed strong governance, performance management and reporting arrangements to support successful delivery. Provide visible leadership throughout implementation and go-live, supporting teams through change and maintaining operational ...

wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service … quality end-user support Act as an escalation point for complex technical issues while empowering your team to resolve incidents efficiently Drive service improvements, performance management and continuous improvement initiatives Oversee desktop architecture, end-user device environments and operating system deployments Work closely with infrastructure, security, cloud ...

desk operation, based onsite in Bedford with regular travel to our London office. This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring … service excellence, strong SLA performance and a consistently high standard of customer support. Reporting directly to the Head of Operations, you will work closely with our Customer Success Managers and internal technical teams to align service delivery with customer expectations and business objectives. Key Responsibilities Full ownership of daily ...

within an international procurement domain, managing spend across software, hardware, IT services, networks, and cyber. As the Vendor Manager, you will lead Vendor Relationship Management (VRM)/Supplier Relationship Management (SRM) for critical digital and IT vendors, embedding best practice and driving value from key contracts and partnerships. … Responsibilities Lead Vendor Management/Supplier Relationship Management across Digital Services & Solutions Own the Vendor Management strategy for key IT and software vendors and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage vendor frameworks, SLAs, KPIs, and performance metrics Manage ...

with exposure to software, hardware, IT services, networks, and cyber. As the Supplier Relationship Manager (Vendor Manager), you will lead Supplier/Vendor Relationship Management (SRM) for critical digital and IT suppliers, embedding SRM best practice and driving value from key contracts and partnerships. Key Responsibilities Lead Supplier Relationship … Management/Vendor Management across Digital Services & Solutions Own SRM strategy for key IT and software suppliers and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage SRM frameworks, SLAs, KPIs, and performance metrics Manage contracts across the full lifecycle, including renewals ...

oversee development team members through code reviews, design walkthroughs, and technical guidance Locate and direct solutions for critical challenges involving software and hardware interfaces, performance bottlenecks, and reliability issues Deliver full-stack software development using continuous improvement techniques and automation, identifying root causes and resolving issues within distributed software … What you'll bring Hands-on experience developing infrastructure-as-code ( IaC ) solutions in a data or platform engineering role, and working with Application Performance Management for monitoring, diagnostics, and performance analysis Proficie ncy in programming languages such as Golang and Python Proven expertise in building ...

compliance, and risk management. Reporting & Analytics Drive data-led decision-making at executive and operational levels. Deliver scalable, accessible analytics capabilities. Enable insight-driven performance management frameworks. Data Architecture, Platforms & Engineering Lead transition to modern, scalable, and resilient data platforms. Oversee secure, reliable, and scalable data pipeline architecture. ...

processes by verifying equipment lists and required maintenance for bid levelling and contract comparison between vendors. Provides input in evaluating vendor satisfaction and performance, while managing the sites maintenance and repair budget Creates timelines, prioritizes and implements work plans to ensure major tasks are completed in accordance with best … preventive maintenance completion, deferral, and corrective work order metrics as requested Ensures that all preventative and corrective maintenance documentation is organized within the document management system to ensure each site is audit ready at all times Maintains CMMS data, to include, but not limited to: complete list of company ...