1 to 25 of 47 Performance Management Jobs in the East of England

more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology … Description Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities And Responsibilities Supervise and coach a team of frontline agents (technical ...

accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech … portfolio of prepaid programmes, combining innovation with operational excellence. Role Purpose The Program Governance Manager is responsible for leading MPMS product governance and change management processes. This includes seamless delivery and support of program through core governance forums such as the MPMS Monthly Management Meeting, Product Council ...

accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech … portfolio of prepaid programmes, combining innovation with operational excellence. Role Purpose The Program Governance Manager is responsible for leading MPMS product governance and change management processes. This includes seamless delivery and support of program through core governance forums such as the MPMS Monthly Management Meeting, Product Council ...

Contract Type: Permanent We are seeking an experienced Senior Estates & Facilities Manager to join our team and play a pivotal role in the development, management, and operation of Estates and Facilities services. This is a senior leadership position requiring strong technical expertise, strategic thinking, and exceptional people management … Role You will lead the Estates & Facilities team, ensuring compliance, efficiency, and continuous improvement across all services. Your responsibilities will include: Asset & Data Management: Oversee BEM Asset Management and condition appraisal processes. Manage SFG20 maintenance specifications and CAFM data. Ensure accurate annual data collection for Premises Assurance Model ...

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … . Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders ...

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … . Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders ...

point of coordination, the role will help safeguard customer, colleague, and client experiences while supporting the successful rollout of our new workflow management system – NICE. In particular you will help to build and mature the data analytics side of this new system. Benefits 33 days including Bank Holidays. Eligibility … with timely and relevant insights. Deliver competitive advantage by identifying market opportunities and risks. Enhance customer experience through personalised journey improvements. Support colleague utilisation, performance management, and engagement through workforce insights. Take full accountability for results, departmental plans, and resource management. Guide resolution of complex issues with cross ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

Manager Location: Hybrid/Remote Sector: Public About the Role Our client is seeking an experienced Unit4 ERP (Agresso) Applications Manager to oversee the management, development, and delivery of key business applications. This role blends hands-on leadership with strong service performance management, ensuring applications are effectively … complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. Work with internal teams and external partners to improve business processes and strategies. Oversee supplier relationships, ensuring best value and service ...

implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as youll collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse … emerging technologies and data trends, youll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...

authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity … drive decision-making among various stakeholders. Demonstrated experience in managing day-to-day operations, creating and implementing processes, and driving team efficiency. Sales management experience with a focus on the EMEA region is a must. Bonus: Personal or professional experience with 1Password or similar password managers. What ...