1 to 25 of 429 Performance Metrics Jobs in the UK excluding London

product managers, stakeholders and end users in order to ensure successful delivery of projects. Develops technical specifications based on user requirements. Troubleshoots existing code issues as needed. Monitors system performance metrics in order to identify areas for improvement. Provides technical guidance and mentorship to junior members of the engineering team. Participates in code reviews as necessary. What you More ❯

What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven More ❯

end APIs, automate data ingestion, and build front-end tools (Astro, React, or low-code) for user access to insights. Manage Infrastructure: Administer SQL servers and cloud environments, ensuring performance, redundancy, and regular maintenance. Cross-Team Collaboration: Partner with BI, IT, clinical, and business teams to gather requirements, deliver insights, and advise on systems and best practices. Technical Escalation … live systems, data warehouses, and analytical workflows Build and optimize SQL queries and stored procedures to support data transformation and retrieval tasks Monitor daily ETL jobs, addressing failures or performance bottlenecks; perform regular housekeeping such as index defragmentation and statistic updates. Project Leadership and Coordination Lead larger technical initiativesdefining project scope, deliverables, and timelines Coordinate task assignments among team … Document all processes, data models, and code modules thoroughly; maintain up-to-date technical specifications Conduct periodic code reviews, providing constructive feedback to colleagues and championing improvements in style, performance, and security Investigate and Improve Data Quality Proactively identify data anomalies, inconsistencies, and integrity issues by: Conducting root-cause analysis on recurring data errors or mismatches Reviewing source data More ❯

integration, cleansing, and transformation techniques to ensure high-quality data inputs. Collaborate with data engineering teams to align AI solutions with real-world business applications. AI Model Training, Evaluation & Performance Optimization Train AI models using supervised, unsupervised, and reinforcement learning techniques , refining them based on business insights . Define model performance metrics to ensure AI solutions deliver … and model optimization . Strong problem-solving skills, with a business-driven approach to AI implementation. Effective communication and collaboration skills in cross-functional teams . Preferred Skills High-Performance Computing (HPC) and AI workloads for large-scale enterprise solutions. NVIDIA CUDA, cuDNN, TensorRT experience for deep learning acceleration. Big Data platforms (Hadoop, Spark) for AI-driven analytics in More ❯

drive the adoption of data-driven insights, ensuring high-quality, reliable & timely analytics are delivered to the business. The primary point of contact for data service-related incidents, service performance & continued improvements to data services. Oversee the operation of data and analytics platforms, ensuring services meet the defined SLAs, coordinating with cross 1 functional teams (data engineers, data scientists … resolved promptly Build and maintain relationships with internal stakeholders to understand business requirements and ensure data services align with business objectives. Provide ongoing communication to stakeholders regarding service status, performance metrics and planned enhancements Lead initiatives aimed at enhancing service quality, efficiency and user satisfaction Implement and manage processes for data governance, including data quality, privacy, security and … compliance Manage vendor relationships and performance for external data and analytics services or tools, ensuring compliance with contracts and SLAs Conduct regular service reviews with vendors to evaluate performance and identify opportunities for improvement What you'll need: Extensive experience in IT service management, data analytics, or a related field, with a focus on service delivery and management More ❯

drive the adoption of data-driven insights, ensuring high-quality, reliable & timely analytics are delivered to the business. The primary point of contact for data service-related incidents, service performance & continued improvements to data services. Oversee the operation of data and analytics platforms, ensuring services meet the defined SLAs, coordinating with cross [1]functional teams (data engineers, data scientists … resolved promptly Build and maintain relationships with internal stakeholders to understand business requirements and ensure data services align with business objectives. Provide ongoing communication to stakeholders regarding service status, performance metrics and planned enhancements Lead initiatives aimed at enhancing service quality, efficiency and user satisfaction Implement and manage processes for data governance, including data quality, privacy, security and … compliance Manage vendor relationships and performance for external data and analytics services or tools, ensuring compliance with contracts and SLAs Conduct regular service reviews with vendors to evaluate performance and identify opportunities for improvement What you'll need: Extensive experience in IT service management, data analytics, or a related field, with a focus on service delivery and management More ❯

maintain PMO standards, frameworks, and best practices to support project delivery and governance. Oversee the governance framework for all projects within the portfolio, ensuring compliance with defined processes and performance metrics. Act as the business owner of PSA tools such as Teamwork, ensuring their effective use across the Professional Services function, including system configuration, process optimisation, and user training. … operational tools, including estimation tools, project templates, and SharePoint libraries and sites, ensuring consistency and accessibility. Collaborate with stakeholders to establish KPIs that align with business objectives, measuring project performance, efficiency, and effectiveness. Monitor, track, and report on portfolio performance, providing transparency through regular reporting and data-driven insights. Develop and maintain tools, dashboards, and reports that track … project progress, financial performance, utilisation, forecast accuracy, and margins. Facilitate internal governance meetings, including weekly project and portfolio reviews, monthly operational reviews, and financial performance analysis. Provide accurate revenue forecasts and utilisation reports, supporting financial planning and resource management. Analyse data to identify performance trends, root causes of issues, and opportunities for process improvement. Support Engagement Managers More ❯

The Team: This position offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to implement and maintain reliable and scalable … identify and troubleshoot potential issues proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). Design and implement automated deployment … SLOs. Familiar with Docker & Kubernetes, specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network configurations within the cloud Proven More ❯

team to join our Sports Analytics team in our Bala Cynwyd, PA office. You will work directly with our technologists, traders and quantitative research analysts to maintain the reliability, performance, and scalability of systems that are critical to our sports analytics infrastructure. In this role, you will: Provide technology support to the business during major trading events (Major Sporting …/CD pipelines Support, maintain, and build out monitoring and automation for application infrastructure and platforms supported in our environment. Research & develop of new technologies and solutions to enhance performance, availability, and reliability of our IT Systems & Infrastructure Work towards improving our automation and orchestration solutions Actively test, measure, and analyze results to vet ideas and optimize choices throughout … test and staging environments when necessary. What you can expect from us: Real Impact: You'll be designing and optimizing systems that process massive amounts of data, ensuring high performance and stability. You'll see how your contributions towards developing and supporting leading-edge hardware and software solutions make a firm-wide impact that makes us all smarter, faster More ❯

project manager to ensure the right product are produced within the team and ensure appropriate project communication to all project members. Support the design, development, and maintenance of ongoing performance metrics, investigations, reports, analyses, dashboards, etc. to drive key business decisions. Participate in the build of scalable solutions/self-serve platforms that will provide data/KPIs … and identify the best way to improve the customer experience and meet our loss reduction goals. Acquire various data sources to enable holistic analysis at a global level. Establish performance benchmarks, conduct analyses, and prepare reports on all key CMRS goals and metrics. Develop and maintain standard operating procedures, emergency response procedures, and preventive maintenance programs. Ensure standardization and … of contract security officers, and distribution center loss mitigation techniques. Comfortable working in a fast-paced ambiguous environment. Ability to prioritize and manage multiple responsibilities. Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have More ❯

driving process improvement. This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily/weekly output, SLA adherence as an input … to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT). Key job responsibilities 1. Day-to-day management responsibility for high velocity assembly operations 2. Act as point … of escalation for all vendor related issues 3. Manage vendor operational excellence through data driven metrics and continuous improvement activities 4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure 5. Drive complex business analysis to identify business opportunities to improve internal and external processes 6. Work cross-functionally to identify and apply best More ❯

legacy applications and infrastructure to cloud. Cloud Administration & Management : Administer and manage cloud services, and others to optimize cloud infrastructure. Oversee the monitoring and maintenance of cloud environments, including performance optimization, backup and disaster recovery, and compliance with internal policies. Security & Compliance : Implement security best practices, such as identity and access management (IAM), network security, encryption, and compliance with … as Code (IaC) using tools to automate infrastructure provisioning and management. Collaborate with DevOps teams to integrate cloud infrastructure with continuous integration and continuous deployment (CI/CD) pipelines. Performance Monitoring & Optimization : Implement and configure monitoring tools to track the health and performance of cloud services. Stakeholder Engagement : Work closely with development, operations, and security teams to align … into cloud architecture solutions. Documentation & Reporting : Maintain clear and comprehensive documentation of cloud architecture, configurations, policies, and procedures. Provide regular status reports on cloud infrastructure health, issues, improvements, and performance metrics to senior management What you need: Key Skills & Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Relevant cloud certifications (e.g. More ❯

edge Utilize, monitor and modify the CRM system as needed to meet business needs Achieve maximum effectiveness of the team, reducing return rates and associated costs Establish KPIs, track performance metrics and provide regular reports to executive management Guide and direct the recruitment efforts to have the right level of team members Liaise with the Customer Ambassador Team … variances Provide reports and analysis of returns data from all sales channels along with managing current and future return and repair partners Establish, monitor, and report on key support metrics (CSAT, NPS, etc..) Own and optimise Customer Experience metrics such as NPS and CSAT by designing structured feedback loops, analysing trends over time, and translating insights into clear … goals Ability to think strategically beyond the role of Customer Services and work with other teams Lead and influence change management Deep understanding of customer experience principles and support metrics Knowledge of our products is desirable Knowledge of best-in-class systems and process and experience in implementing and managing these to drive constant improvement Professional and positive approach More ❯

targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement:Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance:Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement:Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯

a focus on automation and security. Maintain technical documentation supporting design, delivery, and release processes. Mentor and develop engineers, fostering a culture of continuous improvement. Monitor and improve key performance metrics such as defect density, deployment frequency, and automation coverage. What Youll Bring: Strong leadership skills with proven ability to mentor and develop engineering teams. Deep expertise in More ❯

hyperparameters to maximise throughput while maintaining computational efficiency. Work closely with software engineers, product managers, and platform engineers to deliver seamless computer vision solutions. Monitor deployed models by analysing performance metrics, troubleshooting issues, and implementing updates to maintain optimal results. Stay up to date with the latest machine learning and computer vision advancements, applying new techniques to strengthen More ❯

the company's strategic goals. Key Responsibilities: Lead and mentor the development team, fostering a culture of innovation, collaboration, and continuous improvement. Define and communicate clear goals, expectations, and performance metrics for the team. Manage resource allocation, team dynamics, and career development. Develop and implement a comprehensive development strategy that aligns with Quorum Cyber's business objectives. Oversee More ❯

underwriting capabilities. What you’ll do: Lead and develop a data science team to deliver value-adding projects. Foster team growth and prepare members for career advancement. Analyse company performance metrics to guide and interpret models. Shape the R&D strategy and modelling roadmap. Assist in acquiring vendor data and develop arguments. Provide expert mentorship for ongoing and More ❯

products strategies aligned with business goals. Leverage products within portfolio to create personalized experiences across various channels and touchpoints . Continuously optimize personalization strategies based on data analysis and performance metrics. Toos and skills you will use in this role: Palantir Foundry Audience Builder and NBA Suggestions. Salesforce Marketing Cloud for automated customer journey. Exposure to Adobe Experience Manager More ❯

your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job title: Head of Services Operations and Performance (1 year fixed-term) Location: Crawley Are you a dynamic leader with a passion for driving strategic innovation and operational performance? Do you thrive in environments where you … by the Function. To support the review of the processes and techniques to ensure efficiency and effectiveness. To ensure that tools sets, approaches or functional decisions support our processes. Metrics: To define, manage, organise and support the maintenance of performance metrics for initiatives. Bid Estimating: To generate estimates for work and clearly define the need for support More ❯

site strategy (e.g., UK vs. US versions) Create a roadmap for the rationalization and consolidation of any satellite websites into a cohesive digital ecosystem Establish clear KPIs and success metrics for all web properties including conversion of visitors to sales opportunities, site engagement, site performance, and others. Performance Optimization Drive continuous improvement in demand generation conversion metrics … across all web properties Enhance visitor site engagement through data-driven UX/UI enhancements Implement and maintain SEO best practices to maximize organic visibility and traffic Optimize technical performance metrics including page load times, mobile responsiveness, and overall site speed Develop and implement A/B testing strategies to refine user journeys and conversion funnels Team Leadership … fields Proven track record of successfully managing complex website consolidation projects and creation/management of large scale corporate websites Demonstrated expertise in optimizing websites for conversion, engagement, and performance Strong understanding of SEO principles and best practices Experience leading cross-functional teams and managing external vendors/agencies Excellent analytical skills with the ability to translate data insights More ❯

site strategy (e.g., UK vs. US versions) Create a roadmap for the rationalization and consolidation of any satellite websites into a cohesive digital ecosystem Establish clear KPIs and success metrics for all web properties including conversion of visitors to sales opportunities, site engagement, site performance, and others. Performance Optimization Drive continuous improvement in demand generation conversion metrics … across all web properties Enhance visitor site engagement through data-driven UX/UI enhancements Implement and maintain SEO best practices to maximize organic visibility and traffic Optimize technical performance metrics including page load times, mobile responsiveness, and overall site speed Develop and implement A/B testing strategies to refine user journeys and conversion funnels Team Leadership … fields Proven track record of successfully managing complex website consolidation projects and creation/management of large scale corporate websites Demonstrated expertise in optimizing websites for conversion, engagement, and performance Strong understanding of SEO principles and best practices Experience leading cross-functional teams and managing external vendors/agencies Excellent analytical skills with the ability to translate data insights More ❯

software delivery, with a solid grasp of CI/CD pipelines and DataOps methodologies. Exposure to ML/AI implementations. 3. Process & Delivery Management Operational Excellence : Manage delivery timelines, performance metrics, and team operations effectively. Support technology upgrades, evaluate new tools, and adopt emerging trends. Strategic Vision : Shape the data engineering roadmap and transform vision into actionable outcomes. … within data engineering. Strong technical fluency and a problem-solving mindset. In-depth knowledge of AWS services and their practical implementation. Excellent communication and stakeholder management skills. Experience with performance metrics, delivery management, and team operations. More ❯

Data Analyst with expertise in data analytics and digital analytics to join our team. As an Ecommerce Data Analyst at ProCook, you will play a pivotal role in website performance, customer behaviour, conversion metrics to inform strategic decisions and optimise the user experience on our site. Additionally, you will also report and analyze sales data to key stakeholders … on a regular basis. Key Responsibilities: Utilise Google Analytics 4 (GA4) and other analytics tools to track, measure, and analyse key eCommerce metrics and customer journeys. Prepare PowerBI/Looker Studio Dashboards for Ecommerce team and other teams on a regular/ad-hoc basis Implement and maintain tracking configurations, event tagging, and custom dimensions in GA4 to ensure … data-driven experiments, A/B tests, and user research to optimise the user experience and drive conversion rate optimisation (CRO). Develop and maintain custom reports, dashboards, and performance metrics tailored to the specific needs of our clients and internal stakeholders. Provide regular reporting and analysis on eCommerce KPIs, highlighting areas of success and areas for improvement More ❯

market trends, and competitor products to inform product decisions. Feature Development: Lead the development and launch of new product features, including defining clear product requirements and ensuring timely delivery. Performance Metrics: Define key performance indicators (KPIs) to assess product performance and ensure continuous improvement. Go-to-Market Strategy: Collaborate with marketing and sales teams to develop … software development processes and technologies, and ability to translate technical concepts into clear requirements. Analytical Skills: Strong ability to analyse data and make informed decisions based on insights and performance metrics Agile Methodology: Familiarity with agile project management methodologies and tools (e.g., Jira, Confluence). Market & Customer Focus: Deep understanding of customer needs and market trends to inform More ❯