15 of 15 Performance Metrics Jobs in the West Midlands

and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯

services while driving innovation through automation and continuous improvement. What You'll Do Leadership & Team Management Lead, coach, and develop a high performing Database Administration team. Set clear priorities, performance metrics, and ensure on time, on budget delivery. Foster a culture of innovation, collaboration, and technical excellence. Database Strategy & Operations Oversee cloud native and hybrid database systems to … meet business goals. Direct cloud migration and optimisation strategies, ensuring efficiency and scalability. Manage licensing costs and database system budgets effectively. Performance, Security & Resilience Guarantee database availability, integrity, and compliance with internal and external standards Maintain robust backup, recovery, and disaster recovery plans. Ensure adherence to ISO27001 and internal governance frameworks. Automation & Infrastructure as Code Drive automation and CI … multi discipline teams. Strong leadership, mentoring, and stakeholder management skills. Strategic thinker with a passion for innovation, automation, and data integrity. Expertise in relational and non relational databases, including performance tuning and optimisation. Solid understanding of database security, modelling, and recovery practices. Excellent problem solving and communication skills. Technical Environment Experience with some of the following would be highly More ❯

system to manage planning, scheduling, and inventory control functions. * Ensure accurate data entry and maintenance of BOMs, routings, work orders, and inventory records. * Generate reports and dashboards to track performance metrics such as OTD (On-Time Delivery), schedule adherence, and capacity utilization. Cross-Functional Collaboration * Work closely with the Planner, Sales, Customer Service and Operations to align production … APICS CPIM or CSCP certification ( Desirable ) * Experience in problem solving newly introduced ERP systems * Experience with lean manufacturing and continuous improvement methodologies. * Familiarity with Metal fabrication processes ( Desirable ) Key Performance Indicators (KPIs): * Schedule adherence * On-time delivery rate * Inventory turnover * Production efficiency * ERP data accuracy The above is a selection of responsibilities, there may be other tasks not listed More ❯

to lead a high-performing team responsible for managing new enquiries and ongoing patient care. This role is pivotal in driving service excellence, improving patient experience, and delivering measurable performance results. You'll combine hands-on operational leadership with strategic oversight — optimising systems, refining patient pathways, and ensuring that every interaction reflects our clients' commitment to quality and compassion. … Key Responsibilities Performance & KPI Management Own and monitor performance metrics across enquiry and patient support functions. Track daily dashboards and produce weekly reports for senior management. Achieve strong conversion rates and service-level performance. Ensure prompt patient follow-up and timely communication throughout the care journey. Team Leadership & Culture Lead, motivate, and support the Patient Support Team More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

strategic opportunities within a complex and evolving market Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and … performance Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function Collaborate cross functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go to market execution and customer success Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning Qualifications Proven experience More ❯

SLAs and client expectations Drive service improvements and ensure best practice across incident and request management Collaborate with technical teams to ensure smooth handovers and efficient problem resolution Monitor performance metrics and customer feedback, implementing action plans for improvement You’ll work closely with senior leadership to deliver an exceptional service experience and support continuous improvement across the More ❯

internal stakeholders to enhance service offerings and operational alignment. Reporting, Forecasting & KPIs: Maintain accurate and up-to-date records in the CRM system. Deliver regular pipeline reports, forecasts, and performance metrics to the senior management team. Set and achieve monthly and quarterly targets for lead generation, meetings booked, and deals closed. Developing and Implementing Strategies: Creating business development More ❯

Lead the SEO strategy and execution across three brands, driving consistent growth in traffic, visibility, and conversions. Conduct in-depth technical SEO audits and oversee implementation to maximise site performance and crawl efficiency. Develop and execute AI search optimisation strategies to ensure brand visibility across ChatGPT, Perplexity, Gemini, Copilot, and Google AI Overview. Collaborate with content, marketing, and development … teams to align SEO and AI search strategies with wider business goals. Track, analyse, and report on performance metrics, providing actionable insights and clear recommendations. Stay ahead of algorithm updates, AI advancements, and industry trends to continuously refine strategy. Build scalable frameworks, processes, and best practices for SEO and AI search optimisation across multiple brands. Test, learn, and More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

the probation period, the role will transition to a hybrid working model, requiring three days in the office per week. Responsibilities Conduct detailed analyses to identify trends, opportunities, and performance gaps. Produce actionable recommendations to improve operational efficiency and strategic outcomes. Perform root-cause analysis to uncover hidden drivers behind performance metrics. Design, develop, and optimise Power BI … extract, transform, and analyse data. Design and implement data models to support reporting and analysis needs. Ensure data pipelines are efficient, reliable, and scalable. Track and report on Key Performance Indicators (KPIs) across multiple business areas and divisions. Highlight trends and anomalies to seniors and managers, while also analysing and resolving them to ensure a clear understanding of root More ❯

and the ability to turn strategy into delivery. Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement. Drive continuous improvement in BA methodologies, tools, and performance metrics. Support agile and waterfall delivery models, adapting approaches to suit project and client needs. Promote a culture of innovation, learning, and excellence within the BA team. Monitor and … report on team performance, project outcomes, and business impact Key Tasks will include: Achieving practice utilisation, delivery KPIs, and customer satisfaction targets. Using pipeline management to meet resource needs. Supporting pre-sales activities and promoting Business Analysis and TXP. Building and maintaining stakeholder relationships with customers. Ensuring physical and operational information security; following all procedures for data confidentiality and More ❯