151 to 175 of 228 Proactive Monitoring Jobs in England

post sale Define channel-specific SLAs, routing rules, and escalation paths Establish and measure customer satisfaction through NPS and CSAT across the lifecycle Put proactive monitoring and health-scoring in place to surface unhappy or at-risk customers early Establish how they measure whether customers are actually using … performance metrics A track record of implementing and measuring customer satisfaction (NPS/CSAT) Experience using product usage and adoption data to drive proactive intervention and retention Experience designing and running customer training and enablement Strong command and preferably experience designing support/CS and CRM tooling Comfort developing ...

post sale Define channel-specific SLAs, routing rules, and escalation paths Establish and measure customer satisfaction through NPS and CSAT across the lifecycle Put proactive monitoring and health-scoring in place to surface unhappy or at-risk customers early Establish how they measure whether customers are actually using … performance metrics A track record of implementing and measuring customer satisfaction (NPS/CSAT) Experience using product usage and adoption data to drive proactive intervention and retention Experience designing and running customer training and enablement Strong command and preferably experience designing support/CS and CRM tooling Comfort developing ...

this role, youll make an impact in the following ways: Ensure the stability, resiliency, and availability of critical Digital Assets production platforms by proactively monitoring system health, identifying risks, and driving operational excellence. Act as a senior technical partner to Engineering, Infrastructure, Security, and Product teams to improve platform … reduction. Support disaster recovery, business continuity, capacity planning, and platform resiliency initiatives across Digital Assets services. Contribute to the development of operational standards, runbooks, monitoring strategies, and best practices that strengthen the overall Production Services discipline. Partner with global support teams to provide seamless 24x7 operational coverage for business ...

providing high-quality technical support to users both remotely and on-site. This is a customer-facing role requiring someone who is technically capable, proactive and comfortable working independently across multiple locations. Key Responsibilities Provide on-site and remote technical support across multiple locations. Install, configure and maintain desktops … antivirus solutions. Strong troubleshooting and problem-solving abilities. Excellent communication and customer service skills. Ability to work independently, prioritise workloads and use initiative. A proactive, positive and solution-focused approach. Full UK/EU driving licence. Desirable Experience Experience with any of the following would be advantageous: ITIL ...

practices. Lead the development of robust, testable dbt models and frameworks to ensure high data quality, consistency, and maintainability. Own data pipeline reliability, proactively monitoring, troubleshooting, and resolving complex data and performance issues with minimal disruption. Architect and evolve analytics‐ready data models (e.g., star schemas, data marts), balancing … Salesforce data models and API integrations. Experience using AWS CDK for infrastructure deployment. Familiarity with orchestration tools such as Airflow. Experience implementing data observability, monitoring and alerting solutions. Knowledge of BI platforms such as Tableau and how data products are consumed by end users. Exposure to MLOps practices, including ...

first data pipelines using dbt and Snowflake Dynamic Tables to safely expose sensitive data for downstream analytics and reporting. Data Quality: Build testing and monitoring for ingestion and transformation logic to catch issues before they reach the business or the Analytics Engineering team. Stakeholder Collaboration: Partner with the wider … take initiative, and take full ownership of the pipelines and infrastructure you build, from design and implementation through to production reliability. Production Mindset : Proactively monitoring, debugging, and improving pipelines and infrastructure in production, not just building them and moving on. *The stated experience and background is a guide ...

We are seeking a Senior IT Engineer to join our clients dynamic and fast-paced team. This is a hands-on role requiring deep technical expertise, strategic thinking, and strong problem-solving skills. As a ...

action plans for issues Work cross-functionally to resolve issues and provide customer care Provide on-call support for rotations and escalations Assist in monitoring production transaction volume, functionality, capacity, and performance Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning Interact with Product … codes, etc.) Comfortable working within a Linux environment Intermediate SQL knowledge (relational database experience preferred) Scriptwriting - Python, Ruby, Shell, etc Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamic, SumLogic, Grafana, Datadog, and New Relic The ability and desire to learn new technologies and tools Experience ...

services across five global regions. Ensure services meet agreed targets across availability, performance, capacity and resilience. Drive operational consistency through standardised runbooks, change patterns, monitoring and escalation paths. Maintain end‐to‐end service visibility so issues are proactively identified and resolved. Service Management & Incident Leadership Lead operational management … Identify operational risks and maintain a mitigation roadmap. Continual Service Improvement & Efficiency Track an improvement backlog across reliability, performance, automation and cost optimisation. Promote proactive operations, monitoring maturity, event management, self‐healing and reduced manual toil. Support financial transparency through run‐cost drivers and cost‐to‐serve insight. ...

embed SRE best practices across the SDLC. Respond to incidents when needed (on-call rotation), but spend most of your time preventing them through proactive engineering, monitoring, and system improvements. Evaluate emerging technologies and drive innovation that pushes the boundaries of what’s possible in secure, high-performance ...

risks, assess potential business impacts, and support mitigation planning.Develop and maintain key risk indicators (KRIs), risk sensing metrics, and executive reporting that support the proactive identification, monitoring, and communication of emerging technology, IT Services, Cyber, Data, and AI risks across the enterprise.Escalate material IT Services & Cyber Risk ...

assess potential business impacts, and support mitigation planning. Develop and maintain key risk indicators (KRIs), risk sensing metrics, and executive reporting that support the proactive identification, monitoring, and communication of emerging technology, IT Services, Cyber, Data, and AI risks across the enterprise. Escalate material IT Services & Cyber Risk ...

available, while contributing to infrastructure improvements and wider technical projects. The Role Youll work across a broad infrastructure estate, with responsibilities including: Maintaining and monitoring network, server, security and infrastructure systems Administering Microsoft Windows Server environments Supporting and optimising VMware and/or Hyper-V virtual environments Managing Microsoft … VPNs Managing SAN storage and associated networking Working across on-premise, hosted and Azure environments Using PowerShell to automate processes and administration Proactively monitoring infrastructure performance, availability and capacity Managing patching schedules and security compliance Identifying and responding to infrastructure and security issues Working with hosting and third-party ...

vulnerability management, and regulatory compliance.The role requires the individual to take responsibility and strengthen Asta’s security posture through hands‐on security engineering, continuous monitoring, and effective operational resilience. The role and the team within this role would make informed, risk‐based decisions during security incidents, prioritising alerts, coordinating … Lightening as well as vendor solutions & systems. Collaborate on implementing & Integrating security controls into pipelines including security scans, policy enforcement, and dependency checking. Security Monitoring & Incident Response: Monitor security alerts and events from SIEM, EDR, firewall, IDS/IPS, & other security tools. Triage and prioritise alerts based on severity ...

Keeping the business informed with clear and timely updates during IT outages Identifying trends and recurring issues and implementing infrastructure and process improvements Proactively monitoring the security posture of the Group’s IT infrastructure, including patching, security bulletins and periodic scanning Providing employees with updates on existing and emerging … strong interest in maintaining and developing your technical and security knowledge Ability to communicate clearly with both technical and non-technical colleagues A proactive approach to identifying problems and implementing effective solutions Strong awareness of data security, confidentiality and IT policies Willingness to occasionally lift and move IT equipment ...

Our client, a leading innovative healthcare technology company, is looking for a DevOps Engineer to deliver and support a highly available SaaS platform that is commonly used by healthcare teams across the UK. Responsibilities Design ...

Chester | Hybrid 3 days per week We are looking for an experienced Network Splunk Developer to join a large enterprise network environment, supporting telemetry, monitoring and observability across a complex infrastructure estate. Key Responsibilities Collect, normalise and onboard network device telemetry, metrics, logs and events into Splunk. Develop … switching, wireless and SD-WAN environments. Develop alerting strategies to identify network degradation, anomalies and availability risks. Support incident triage, root-cause analysis and proactive network monitoring . Validate telemetry data quality, identify gaps and work with stakeholders to resolve issues. Support onboarding of new network platforms ...

Chester | Hybrid 3 days per week We are looking for an experienced Network Splunk Developer to join a large enterprise network environment, supporting telemetry, monitoring and observability across a complex infrastructure estate. Key Responsibilities Collect, normalise and onboard network device telemetry, metrics, logs and events into Splunk. Develop … switching, wireless and SD-WAN environments. Develop alerting strategies to identify network degradation, anomalies and availability risks. Support incident triage, root-cause analysis and proactive network monitoring . Validate telemetry data quality, identify gaps and work with stakeholders to resolve issues. Support onboarding of new network platforms ...

reasonable task or duty assigned to you by your Manager or other senior Exponential-e Group staff member. Data Centre Access, Site Management, Proactive System Monitoring & Remote Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre’s. Uphold adherence ...

Produce audit and quality control checks periodically on hardware and cabling deployments to ensure 100% system accuracy is maintained. Data Centre Access, Site Management, Proactive System Monitoring & Remote Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre’s. Uphold adherence ...

ensuring consistent, high-quality delivery across all client environments. Manage and optimise Dr Logic’s internal technical stack, including MDM, RMM, identity management, and monitoring tooling. Manage internal licences, certificates, and expiry dates across the technical stack. Identify opportunities for automation and process improvement and lead on implementation where … stakeholders alike. Takes ownership: follows through, documents thoroughly, and holds a high personal bar. Calm and decisive under pressure, particularly during high-priority incidents. Proactive and curious, always looking to improve processes, tooling, or the team’s capabilities. Collaborative and approachable, leading through expertise and example rather than authority. ...

value through more effective project delivery and customer success. Adoption, Health & Renewal Support: Owns customer health and adoption across the account lifecycle, proactively monitoring usage, running regular check-ins and business reviews, and identifying at-risk accounts early. Surfaces and qualifies renewal risk and expansion opportunities and hands them … operator who drives momentum and owns results, with or without formal authority. Resilient in a dynamic project environment: Shifting priorities, being proactive, strong self-management. Commercially aware: Able to spot and articulate where the customer is getting value and where risk or growth is emerging. Flexibility: Willing to adjust ...

infrastructure enhancements.* Define and maintain IT standards and frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management … GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash, Python, Perl).* Strong project/time management and communication skills.* A proactive, adaptable mindset with a passion for learning.* Proven ability to mentor, guide, and influence technical teams, with a demonstrated interest in developing people leadership ...

You will be responsible for supporting Breedon's internal customers across a geographical patch for the various Breedon businesses to maintain the computer systems and networks. This will include installing and configuring computer systems, diagnosing ...

checks and maintenance to ensure the health and availability of services. Remediation of vulnerability identified through penetration testing and vulnerability scanning. Develop and implement proactive systems monitoring and alerting. Provide coaching and advice to other areas of IT to help empower and knowledge transfer to other teams. Risk … working knowledge of Banking and Payment technologies include Faster Payments, BACS & SwiftWorking within an ITIL environmentWorking within an ISO27001 FrameworkDevelop and optimise service availability monitoring and alerting using SolarWindsWriting and executing SQL Queries, Stored Procedures, SSRS reportsConfiguration and integrations of Single Sign On Solutions (Oracle Identity Federation, Azure Active ...