1 to 25 of 130 Process Improvement Jobs in the Thames Valley

large staffing engagements across multiple regions. This role is pivotal in maintaining service quality, operational consistency, and client satisfaction , while overseeing high-value projects, managing global teams, and driving process standardisation through SOP (Standard Operating Procedure) creation and governance . You will act as a bridge between clients, internal delivery teams, and senior leadership — ensuring every engagement meets defined … HR for workforce planning, onboarding, and utilization. Monitor deployment, productivity, and performance of on-site and offshore teams. Drive optimization of staffing costs and bench management strategies. 4. SOPs, Process Design & Continuous Improvement Develop, document, and maintain Standard Operating Procedures (SOPs) for all delivery functions, including: Incident/Problem/Change management Request fulfilment and escalation Service reporting … risk management, and client communication Staffing engagement and onboarding/offboarding Ensure all processes adhere to ITIL, ISO, and Teceze’s governance frameworks. Drive automation, process simplification, and continuous improvement across service lines. Conduct regular audits to ensure process adherence and identify improvement areas. 5. Client & Stakeholder Management Serve as a primary point of contact for More ❯

ll produce polished content, support colleagues, and help ensure projects are delivered to high standards. You will be primarily focused on content development but will also contribute ideas for process improvement, client solutions, and team development. The role offers autonomy, variety, and exposure to high - profile clients. Key Responsibilities: Lead the design and development of digital learning experiences … on schedule. Stay ahead of trends in digital learning, technology, and instructional design to continually innovate our offerings. Support the Digital Curriculum Lead and wider team with strategic input, process improvement, and innovation initiatives to enhance efficiency. Ensure accessibility and inclusive design in all deliverables. Qualifications & Experience: Degree in Graphic Design, Media, Digital Learning, Instructional Design, or a More ❯

Join Kao Data as a Process and IT Systems Manager- Drive Excellence in AI-Focused Data Centres! Kao Data leads the industry, pioneering the development and operation of data centres engineered for AI and advanced computing. With a hyperscale-inspired and industrial scale platform, we provide our customers with a secure, scalable, and sustainable home for their compute. About … the Role We are looking for a Process and IT Systems Manager to work across all business functions to bring structure, consistency, and best practice to legacy processes and systems. The role will define and execute a medium-to-long-term strategy for digital transformation, aligned with Kao’s ambitions and growth objectives. As a Process & IT Systems … Manager, you will be strategic and a technically adept leader responsible for designing and implementing a scalable, cross-functional process and systems infrastructure. This role is central to Kao’s business transformation agenda, ensuring business process excellence and readiness for future growth. Key Responsibilities Develop and execute a holistic process and systems strategy, incorporating use of AI More ❯

protocols, ensuring all confidential reports are properly reviewed and authorised. Business Partnering: Promote BI adoption across the organisation by demonstrating value, training key users, and enabling self-service capabilities. Process Improvement: Evaluate and implement BI system and process improvements, creating intuitive visualisations and dashboards for non-technical audiences. Skills & Attributes Strong analytical and problem-solving mindset. Excellent More ❯

complex data into clear insights and communicate findings effectively to technical and non-technical stakeholders. Strong problem-solving skills and a proactive approach to identifying opportunities for automation and process improvement. Excellent collaboration and communication skills, with the ability to work effectively in multidisciplinary teams. More ❯

capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies. The Applications Operations Analyst focuses on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. The ideal candidate will be responsible for day-to-day maintenance, patching, monitoring, and user support across critical systems … while also contributing to process improvement, documentation, and integration stability. Responsibilities include, but are not limited to: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures. Manage user access controls, including provisioning, de-provisioning, and access reviews. Monitor system health and performance; initiate health checks and proactively remediate issues. Respond to and resolve incidents … collaboration with Information Security. Participate in security audits and access reviews. Ensure compliance with firmwide data protection and change management policies. Conduct retrospectives and post-incident reviews to identify process and system improvements. Maintain and improve environment documentation, runbooks, and support knowledge base articles. Track and report on improvement KPIs (e.g., ticket trends, patching success rates). Identify More ❯

and maintaining Power BI dashboards aligned with business requirements. Providing technical support and troubleshooting for SAP, TM1, and Power BI-related issues. Conducting system analysis to identify areas for improvement and enhance efficiency. Developing and maintaining documentation for system processes and user training. Leading process improvement initiatives across the organisation. Training and supporting end-users in analytical More ❯

and develop mitigation strategies. Proactively manage issues and remove blockers, escalating when necessary. Reporting & Communication Provide regular status updates to stakeholders and leadership. Maintain accurate and accessible project documentation. Process Improvement Promote agile methodologies and support continuous improvement efforts. Identify and implement enhancements to project management practices. Qualifications: Education Bachelor’s degree in Computer Science, Engineering, Business More ❯

Coaching Lead, develop and inspire junior members of the team through technical walkthroughs, mentoring and shadowing. Support their professional development, aligning to BW’s Sauce leadership framework. Workload & Continuous Improvement Balance multiple open cases against business impact. Use ticket analytics to identify automation opportunities, drive shift-left initiatives, and improve service delivery. Act as a champion for smarter ways … to support colleagues at all levels and contribute to BW’s culture of Big Ambitions, Grounded Confidence, Integrity, and 0% Ego. A proactive approach to automation, AI adoption and process improvement in support of BW’s wider Data & Intelligence Strategy. More ❯

support for risk applications Perform data and functional analysis to resolve system issues Deliver risk analysis and support stress testing Collaborate with stakeholders across IT and business teams Drive process improvements and contribute to agile delivery Requirements: Strong experience in Data Analysis within financial services Expertise in market or counterparty risk Technical skills with SQL and Python Data Visualisation More ❯

design reviews, code reviews, and integration strategies. Team Coordination & Leadership Coordinate work across cross-functional teams including developers, QA, business analysts, UI/UX designers, project managers, solution architect, process engineers, etc., Mentor and guide team members, promoting skill development and knowledge sharing. Stakeholder Communication Act as the primary technical point of contact for business stakeholders and product owners. … checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations/ More ❯

design reviews, code reviews, and integration strategies. Team Coordination & Leadership Coordinate work across cross-functional teams including developers, QA, business analysts, UI/UX designers, project managers, solution architect, process engineers, etc., Mentor and guide team members, promoting skill development and knowledge sharing. Stakeholder Communication Act as the primary technical point of contact for business stakeholders and product owners. … checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations/ More ❯

design reviews, code reviews, and integration strategies. Team Coordination & Leadership Coordinate work across cross-functional teams including developers, QA, business analysts, UI/UX designers, project managers, solution architect, process engineers, etc., Mentor and guide team members, promoting skill development and knowledge sharing. Stakeholder Communication Act as the primary technical point of contact for business stakeholders and product owners. … checks, solutions are high-quality, secure, and scalable. Collaborating with Operational Risk and Operational Resilience implement and enforce quality assurance processes, including testing, code quality checks, and performance reviews. Process Improvement & Governance Promote agile and DevOps practices for faster, iterative delivery. Continuously improve delivery frameworks, methodologies, and tools. Post-Delivery Support & Transition Coordinate knowledge transfer to operations/ More ❯

environments. Identify opportunities to reuse components and standardize integration technologies across business units. Simplify architectural complexity and reduce operational costs where feasible. Drive alignment between IT strategy and business process improvements. Evaluate existing architectures in production against expected performance and resilience. Skills & Experience Hands-on experience with integration platforms Desirable experience with additional platforms such as Boomi, Workato , or More ❯

system changes meet functional, performance, and security benchmarks. Deployment & Release: Ensure smooth rollout of system changes, coordinating deployment activities to minimise disruption to business operations. Post-Implementation Review & Continuous Improvement: Monitor system performance post-deployment, gather feedback, and drive ongoing improvements based on user experience and operational needs. Release Management: Coordinate software releases, ensuring smooth deployment and transition into … Partner Business Applications Team comprising Architecture, Delivery, Operations and Support. Infrastructure Team comprising Architecture, Delivery Operations and Support. IT Service Management Team compromising Service Support, Service Delivery and ITSM Process Management Project Management Other key internal and external stakeholders include Major Build and Operations Lifecycle Design and Delivery Teams, Colt DCS and Colt Core Staff, Customers and Suppliers. Project … seamless data flow between different business systems. Project Management – Experience in managing system implementations and upgrades. Stakeholder Management – Ability to communicate effectively with business leaders, IT teams, and vendors. Process Improvement – Identifying opportunities to enhance efficiency and streamline operations. Budget & Resource Management – Managing costs and resources effectively for system-related projects. Risk Management – Assessing and mitigating risks associated More ❯

as a strategic business partner to the finance department, ensuring digital initiatives align with corporate objectives. Collaborate with finance teams to define detailed business requirements for transformation projects. Identify process improvement opportunities and propose automation solutions. Develop and maintain a roadmap for finance digitalization aligned with the organisation’s business goals. Identify, evaluate, and recommend suitable IT solutions … 4HANA - and experience in SAP project management. Deep understanding of finance operations including treasury, cash flow management, and Record to Report (R2R) processes. Proven success in digital transformation, finance process automation, or IT project management. Experience leading end-to-end implementations of digital finance solutions. Excellent analytical skills and ability to translate business needs into technical requirements. Strong knowledge More ❯

part in: Business consulting: Quantitative research, Risk management (e.g. Market risk, credit risk, counterparty risk), Banking regulations (e.g. Basel III, Solvency II, FATCA, EMIR, MiFID), Pricing & Valuation, Organizational Transformation & Process Improvement. IT & Information systems consulting: Business Analysis, Project Management, Change management, Front Office Support (functional and technical), Development (e.g C++, Python, C#, Java, VBA), Financial Software (e.g. Sophis, Murex More ❯

Second-Line Resolution: Achieve an average first-contact resolution rate of 75% for 2nd line support tickets within your first 6 months, ensuring speedy and effective customer solutions. Optimize Process Efficiency: Identify and propose one key process improvement within the SIM core processes or diagnostics workflow by end of Q3, aiming to reduce manual effort or enhance … you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview Of Interview Process At Wireless Logic Tele Interview – Meet the people team 1st Interview (Virtual) - Meet your manager 2nd Stage (Face to Face)- Meet your peers Final Stage (Virtual/Face to … Face)- Meet our leadership If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs. How we work? We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working More ❯

days on-site Reports to: Business Systems Manager Role Summary Acting as the right hand to the Business Systems Manager, you’ll work across ERP integration, requirements gathering, and process improvement while supporting BAU operations. The role requires a technically minded, system-agnostic analyst with strong ERP and retail experience, able to work across multiple teams to deliver … BAU support for the existing ERP (Microsoft Navision). Prepare data, documentation, and designs for the new ERP (likely NetSuite or another non-Microsoft platform). Create and maintain process documentation and user stories. Required Skills & Experience Strong experience as a Functional Analyst or Business Analyst within retail (apparel, consumer goods, or e-commerce). Hands-on knowledge of More ❯

Lead the design and development of the Claims Analytics framework, defining key performance and operational metrics. Deliver actionable insights through claims portfolio and operational analytics to inform underwriting and process improvement. Partner with in-house data science teams to develop predictive models and advanced analytics tools. Collaborate with underwriting, actuarial, and claims operations teams to enhance MI reporting and More ❯

efforts, networking, and strategic partnerships. C-Level Engagement : Interface with C-level executives, facility managers, and operational leadership to understand client operations and tailor solutions to their needs. Sales Process Management : Maintain a structured sales approach, from prospecting to closing, ensuring a seamless customer journey. Provide accurate, timely pipeline reports and sales forecasts to senior leadership. Use OpenTech’s … Risk Management Ensure adherence to all relevant laws, regulations, and industry standards across multiple European/UK jurisdictions. Identify and mitigate operational risks, ensuring business continuity and regulatory compliance. Process Improvement & Efficiency Identify opportunities to streamline processes, reduce costs, and improve operational performance. Monitor and analyze operational data, adjusting strategies to meet key performance indicators (KPIs). Encourage … proactive problem-solving and continuous improvement within operational practices. Educational and Skill Requirements Sales & Leadership Expertise Proven Sales Experience Across EMEA Region Demonstrated success in meeting or exceeding sales quotas and closing complex deals. Deep understanding of diverse European and UK markets, cultural nuances, and regulatory environments. Proven success in business-to-business (B2B) sales , with a track record More ❯

finance leadership-including the CFO, FP&A Director, and Financial Controller-in a small, high-impact team. The position is a blend of month-end reporting, business intelligence, and process improvement, making it ideal for a proactive AAT- qualified or part-qualified CIMA/ACCA professional eager to grow in a fast-paced, innovative environment. Your new role … and management commentary. Develop and maintain financial reporting packages for senior leadership and board use. Assist in budgeting, forecasting, and maintaining financial accuracy across business units. Identify and implement process improvements and automation opportunities. Optimise accounting systems (Xero) and evaluate additional financial tools. Build dashboards and analytical reports to support strategic decision-making. Support accounts payable/receivable operations More ❯

have the client up and running. Be the primary interface to the client. Lead client API and Algo Conformance testing and certification. Support start and end-of-day settlement process and back office functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update internal knowledge base and … efforts to ensure the stability and reliability of these components. Work according with defined Support SLAs. Work with the team lead to continuously improve support processes: Identify areas for process improvement specific to FIX and proprietary protocols, application support, hardware, and APIs, and suggest proactive solutions to enhance the overall customer support experience. Collaborate with the team to More ❯

whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you. Core Responsibilities: Security Monitoring & Incident Response Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic. Assess severity and impact … management solutions. Manage and maintain our MDM platform to ensure secure and compliant device management. Help ensure our internal security posture reflects the same standards we deliver to clients. Process Improvement & Automation Design and develop Logic Apps to automate incident response workflows. Contribute to evolving internal runbooks and knowledge base articles. Identify gaps in visibility, tooling or processes … incidents and escalate appropriately. Accountable & Humble: Take ownership and learn from experience. Curious: Dive into data sets and problems to uncover patterns and root causes. Our Two-stage Hiring Process: Intro Discussion (20 minutes, Remote): An initial chat to learn more about you and the role. Assessment Centre (2 hours, London): A mini project on-site (no prep required More ❯

Internal Audit and Compliance teams to provide evidence and documentation. Assist in quarterly and annual access certification processes. Support external audit activities and respond to security audit queries. Governance & Process Improvement Develop and document Oracle Cloud security policies, procedures, and standards. Implement automated controls where possible to reduce manual effort. Recommend process improvements for user provisioning, deprovisioning More ❯