Cloud Billing Deputy Operations Manager
- Location
- Marlow, England, United Kingdom
outcomes. Act as the escalation point for complex billing and service issues, driving timely and sustainable resolutions. Maintain strong operational controls, governance processes and risk management practices. Collaborate with stakeholders across Finance, Technology, Sales, Customer Operations and Vendor Alliance teams to improve processes and deliver operational excellence. Identify … with enterprise billing systems and complex operational data. Advanced Microsoft Excel skills with the ability to analyse and interpret large data sets. Excellent stakeholder management and communication skills. Experience coaching, developing and motivating team members. Ability to manage competing priorities and make effective decisions in a fast-paced environment. ...