Technical Support Specialist
- Hiring Organisation
- Recruitment Helpline Ltd
- Location
- Hemel Hempstead, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
provider with managing residents and access credentials. You will work closely with customers, installation partners and product development team building a detailed understanding of SaaS platforms, connected devices and IoT technology. Ultimately you will become someone our customers trust to take ownership of their issues and explain technical information clearly. … years of experience in a customer-facing support, technical support or service-desk role Experience providing support by telephone and email for software, SaaS, hardware or another technical product A methodical approach to investigating and troubleshooting issues Excellent written and verbal communication skills, including the ability to explain technical information ...