Application Support Specialist
- Hiring Organisation
- Vermillion Analytics
- Location
- Epsom, Surrey, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £42,000 per annum
platform knowledge with colleagues across Support, Account Management and Customer Success. Skills and Experience Solid experience in 2nd line application support, technical support, or SaaS/platform support. Strong troubleshooting and analytical skills — comfortable digging into logs, configurations, or platform behaviour to find the root cause of an issue. Confident … complex or sensitive technical issues. Strong attention to detail and clear, methodical documentation habits. Comfortable working closely with development and product teams. Experience with SaaS platforms, email marketing/deliverability, or CRM systems is a bonus, but not essential. HTML Personal Qualities Naturally analytical — you like getting to the bottom ...