25 of 25 Service Analyst Jobs in the North of England

Salesforce Technical Service Analyst - FTC Job Title: Salesforce Technical Service Analyst ROLE TYPE: 6 Month FTC LOCATION: York, Leeds, Manchester Are you passionate about digital innovation, Salesforce, and improving customer experiences? Northern is looking for a Salesforce Technical Service Analyst to help drive … continuous improvement of our digital products and deliver a seamless, customer-focused digital experience. As our Salesforce Technical Service Analyst, you’ll play a key role in supporting and enhancing our Salesforce platform and wider digital ecosystem. Working closely with our Digital Product Managers, internal teams and third ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving … licence. If youve also worked in the following roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer SALARY: £27,000 - £33,000 per annum + ...

Service Desk Analyst/Helpdesk Analyst Duration: To 29th January 2027 initially Rate: £146.25 - £160.77 per day (NHS Band 4) IR35: In scopeLocation: Wakefield - On site We are seeking an experienced and customer-focused Service Desk Analyst to provide first-line IT support within … busy operational environment. Act as the first point of contact for IT incidents and service requests. Provide support via telephone, email, self-service portal and walk-up channels. Log, prioritise and manage incidents using a Service Management system. Resolve hardware, software and user access issues or escalate ...

public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve theresolution (both reactive and proactive) of problems throughout … timely responses to incident reports, including the channelling ofrequests for help to appropriate functions for resolution, monitoring resolution activity, and keepingcustomersappraised of progress towards service restoration. ThePrincipal Service Desk Analystis anescalation pointfor the Service Desk Teamand isrequired todeliveradvanced problem resolution,working with internaland/or external resourceswhere ...

NPPV3 Service Desk Analyst, £210-220 per day inside IR35 3 months Initially (Extension Potential) Sheffield *MUST HAVE A VALID/CURRENT NPPV3 CLEARENCE, issued through Warwickshire Police Force* Bench IT require an experienced Service Desk Analyst, holding a current/valid NPPV3 clearance to join … large organisation starting ASAP. We are looking for multiple Service Desk Analysts to start ASAP on a well-established helpdesk. The role will be to support a large user-base during and increased period of demand. This position will initially be for 3 moths although there may be extension ...

1stLine Support/Service Desk Analyst/IT Support – Office based in Wakefield- Mon – Fri needed to provide end user support. You must have strong customer services experience and determined to enhance your IT Technical Skill set and career! Multiple roles available. As 1st Line Support/Service Desk Analyst/IT Support you should ideally have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, hardware printer support knowledge, Group Policy, SCCM or be willing and proactive in upskilling yourself . Successful 1stLine Support/Service Desk Analyst ...

Service Desk Analyst Location: Knutsford, Cheshire Hybrid Working Salary: £28,000£34,000 dependant on experience Hours: MondayFriday, 8am4pm or 10am6pm The Opportunity UK Staffing Group is recruiting for an established international business looking to strengthen its IT Service Desk team. This is a great opportunity … technically capable 1st Line Service Desk Analyst who genuinely enjoys helping people. We're looking for somebody who can troubleshoot IT issues confidently, manage incidents effectively and provide an excellent level of customer service. Technical knowledge is important, but so is personality. You'll need to be approachable ...

Service Desk Analyst Liverpool/Remote (1 day per week on site) 6 Months + (Possibility to go permanent) £150 per day (Inside IR35) An experienced IT Service Desk Analyst is required for our legal client, to join a busy IT team on an initial … month contract. This role will be responsible for providing high-quality 1st and 2nd line support, resolving incidents and service requests, and delivering an excellent service to end users. Key Responsibilities Providing IT support via phone, email and ticketing systems Logging, troubleshooting and resolving incidents and service ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service ...

Northern Trains Limited is seeking a Salesforce Technical Service Analyst on a 6-month fixed-term basis to support and enhance our Salesforce platform and wider digital ecosystem. You will work with Digital Product Managers and internal teams to ensure high-quality support and continuous improvement … digital services. Key responsibilities include managing Salesforce administration, coordinating upgrades and integrations, and maintaining supplier relationships to deliver efficient service #J-18808-Ljbffr ...

Service Desk Analyst Location: Knutsford, Cheshire - Hybrid Working Salary: £28,000-£34,000 dependant on experience Hours: Monday-Friday, 8am-4pm or 10am-6pm The Opportunity UK Staffing Group is recruiting for an established international business looking to strengthen its IT Service Desk team click apply ...

Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving ...

encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The IT Service Desk Access Control Analyst is responsible for supporting the secure and effective management of access to the firm's information systems. Working as part … Service Desk Access Control (SDAC) team, the role processes and fulfils access control requests in accordance with defined procedures, governance requirements, policies and service level agreements. The role helps protect the confidentiality, integrity and availability of information while enabling colleagues to access the systems and services they need ...

working with a large North East organisation that is continuing to invest in and grow its internal IT function. They're looking for a Service Desk Analyst to join their Durham-based team, providing hands-on 1st and 2nd line support to colleagues across the organisation. … Newcastle site when required. What you'll be doing You'll be part of the frontline IT support team, taking ownership of incidents and service requests and helping users with a broad range of day-to-day technical issues. The role will include: Providing 1st and 2nd line ...

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

seeking an IT Service Desk Access Control Analyst to support secure access to the firm's information systems. You will administer user identities and permissions, respond to access requests and incidents, and maintain accurate audit trails to protect confidentiality, integrity and availability. Working in the SDAC team ...

your work feels meaningful, you will feel at home at Ricoh. What you will be doing This role will report to the IT Service Requests Manager and will be responsible for providing excellent support to our internal colleagues for Service Requests via phone, e-mail and face … team. Department Duties: Serve as primary contact for customer queries/requests delivering excellent customer service. Initial assessment, approval and resolution of incidents and service requests Take ownership and responsibility of any requests from start through to a successful resolution or escalation to another support team. Maintain and consistently ...

plus package Why Apply? Our client are a market leading organisation and they're looking for a Desktop Support Engineer to join their IT Service Desk function. This is a fantastic opportunity for a hands-on technical support professional to take ownership of desktop, device and end-user computing … hardware, software and mobility issues, escalating to resolver groups where required Build, maintain and deploy desktop applications, cloud services, compute devices and peripherals Fulfil service requests for new or replacement hardware and software within agreed SLAs Plan and execute desktop moves, office relocations, refresh programmes and decommissioning, including ...

Advertising locationLeedsHours37.5Workplace policyHybridJob descriptionThe Service Operations team provides end to end 1st and 2nd line incident management for all William Hill brand services including Sportsbook, Gaming, Payments, Retail and Data services with support from 3rd line support/engineers.The team is based across multiple sites with staff … Gibraltar, Poland and Manila covering both first line incidents relating to customer queries and 2nd line incidents where impact may relate to service outages and degradation.What you will be doing;Provide critical support to maintain service availability across WH systems, investigate root cause and update our stakeholders.Ownership ...

Product Development: Business Analyst - Workflow, Fund Services (Glasgow) MORGAN STANLEY FUND SERVICES Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700billion in assets across 350+ hedge funds, private equity and large family … technologies, including robotics and artificial intelligence, to deliver greater scale, efficiency, and operational excellence for MSFS and its stakeholders. We are seeking a Business Analyst to play a key role in the continued development of the MSFS Workflow platform and associated business process transformation initiatives. The role provides ...

plus package Why Apply? Our client are a market leading organisation and they're looking for a Desktop Support Engineer to join their IT Service Desk function click apply for full job details ...

Durham 4-Day Working Week Permanent Looking for an IT support role that gives you a genuine four-day working week while still offering plenty of opportunity to develop your technical skills? We're working ...

William Hill PLC is seeking an experienced Service Operations professional to manage end-to-end incident response for sportsbook, gaming, payments, retail and data services. The role covers first and second line incidents with cross-site support and hybrid working from Leeds. You will monitor platforms, analyze logs, triage ...

organisation helps businesses modernise and manage critical IT infrastructure, enabling them to focus on their core operations. This opportunity is for a Senior Security Analyst to provide dedicated security operations for a client in a regulated industry. The role involves managing security incidents from detection through to resolution, conducting ...