1 to 25 of 34 Service Analyst Jobs in the North of England

Service Delivery Analyst

Hiring Organisation
Vermelo RPO
Location
England, United Kingdom, Manchester
Employment Type
Permanent
Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Analyst

Hiring Organisation
Vermelo RPO
Location
Salford, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Service Delivery Analyst

Hiring Organisation
Gerrard White
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Service Delivery Analyst Locations available: Peterborough, Manchester, Stoke-On-Trent, Chesterfield (flexible hybrid working). We have offices based in the above locations, however, we are open to largely remote working with the occasional travel to an office. Role Purpose: The Service Delivery Analyst ensures robust … governance and control across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
Sheffield, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
Manchester, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
Bradford, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
Newcastle upon Tyne, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
Bolton, Greater Manchester, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
Doncaster, South Yorkshire, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Tier 1 Service Analyst

Hiring Organisation
Netcentrix
Location
York, North Yorkshire, UK
Employment Type
Full-time
looking for a Tier 1 Service Analyst to join our Service Desk Team. The Tier 1 Service Analyst is the first point of contact for customers seeking IT support within an MSP environment. The role involves logging, diagnosing, and resolving a range of IT issues … well as escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression ...

Service Desk Analyst

Hiring Organisation
Wolviston Management Services
Location
Middlesbrough, North Yorkshire, United Kingdom
Employment Type
Permanent
Service Desk Analyst (Level 1/Level 2) Middlesbrough, Teesside (On-site with some flexibility depending on business needs) Competitive salary, dependent on experience Company Overview Our client is a well-established business based in Middlesbrough, operating across the UK and internationally. With a strong reputation for reliability … environment to support their people, operations, and customers. They are now looking to strengthen their IT support function with a proactive L1/2 Service Desk Analyst who enjoys solving problems, supporting users, and being part of a close-knit technical team. The Role As a Service ...

Service Introduction Analyst

Hiring Organisation
Cox Automotive Europe
Location
Bradford, UK
Employment Type
Full-time
Service Introduction Analyst Leeds or Manchester office hybrid Help shape the future of technology at Cox Automotive Europe. We're on the lookout for a Service Introduction Analyst to play a key role in how we roll out innovative tech and product services across the business. … buzz of go-lives and smooth handovers, this could be the role for you. What you'll be doing: As part of our Service & Infrastructure team in the Product & Technology Group, you'll act as the bridge between project delivery and operational support — making sure new services are fully ...

Service Introduction Analyst

Hiring Organisation
Cox Automotive Europe
Location
Leeds, England, United Kingdom
Service Introduction Analyst Leeds or Manchester office hybrid Help shape the future of technology at Cox Automotive Europe. We're on the lookout for a Service Introduction Analyst to play a key role in how we roll out innovative tech and product services across the business. … buzz of go-lives and smooth handovers, this could be the role for you. 👨 💻 What you'll be doing: As part of our Service & Infrastructure team in the Product & Technology Group , you’ll act as the bridge between project delivery and operational support — making sure new services are fully ...

Service Analyst

Hiring Organisation
TPP
Location
Leeds, England, United Kingdom
Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care … also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior ...

Customer Service Desk Analyst

Hiring Organisation
Pro-Connexions
Location
Wakefield, Batley, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £26000/annum £25-£26k + Skill development & Caree
Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have ...

2nd Line Service Desk Analyst

Hiring Organisation
The Portfolio Group
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£27000 - £28000/annum
looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user ...

2nd Line Service Desk Analyst

Hiring Organisation
The Portfolio Group
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £28,000 per annum
looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user ...

Service Desk Analyst

Hiring Organisation
Reed
Location
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Temporary
Salary
£25.00 - £30.00 per hour, Inc benefits
Service Desk Analyst – Shift Pattern Based – 4 on/4 off(Days and Nights) Newcastle 3 Month Contract £25 Per Hour - INSIDE IR35 One of my clients’ is looking for an experienced IT Service Desk Analyst to join their team on a 3 month assignment. This … role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a 24/7 service desk, with the shifts being based on a 4 on, 4 off rotation. Initial day time shifts ...

Senior Service Desk Analyst - Hull

Hiring Organisation
Principal IT
Location
Hessle, East Riding of Yorkshire, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£33000 - £35000/annum
Senior Service Desk Analyst - £33,000/£35,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a senior service desk analyst to join their team. In this role you will play a vital part in supporting their … Responsibility Provide desktop, server and Cloud support to clients Diagnose and resolve technical issues within SLAs Act as a point of escalation for Service Desk Analysts Escalate IT issues to the Senior Engineers where necessary Mentoring junior engineers Firewall/Network/Wi-Fi installs Dealing with WAN, remote ...

Contract -Service Transition Analyst - Outside IR35

Hiring Organisation
Computer Futures
Location
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £425/day
Contract -Service Transition Analyst - Outside IR35 - Hybrid working Overview One of our key clients are looking for an experienced Service Transition Analyst to ensure the new and changed IT services are transitioned into live operation with minimal risk and disruption. This role will focus on applications … infrastructure readiness, including requirement gathering, patch management, compliance, and operational handover. Key information Role: Service Transition Analyst - Applications & Infrastructure Location: Newcastle Rate: Outside IR35 Day rate: £400 - £425 Contract Length: 6 months Start Date: 12th January Working Arrangements: Hybrid (onsite working required 2 days per week) Skills & experience ...

IT Service Desk Analyst - 1st Line - Liverpool

Hiring Organisation
Circle Group
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent
Salary
£26,000
Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line of support … + benefits. To apply press apply now or send your CV to faye . landells @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1st Line/Liverpool Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus ...

Service Analyst

Hiring Organisation
TPP
Location
Bradford, UK
Employment Type
Full-time
Role Whether it's a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care … also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior ...

IT Service Desk Level 1 analyst

Hiring Organisation
iO Associates
Location
Liverpool, UK
Employment Type
Full-time
Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile … Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely and on-site. Log, manage, and resolve tickets using ITSM ...

IT Service Desk Level 1 analyst

Hiring Organisation
iO Associates
Location
Bradford, UK
Employment Type
Full-time
Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile … Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely and on-site. Log, manage, and resolve tickets using ITSM ...

IT Service Desk Level 1 analyst

Hiring Organisation
iO Associates
Location
Warrington, Cheshire, UK
Employment Type
Full-time
Service Desk Analyst Location: On-site Morden Duration: 3-6 months Rate: Up to £200 per day (Umbrella) We are seeking multiple IT Service Desk Analyst to provide 1st/2nd line support in Morden. This is an excellent opportunity to contribute to a high-profile … Responsibilities: Provide high-quality customer support via phone and face-to-face. Act as a first point of contact for IT incidents and service requests Diagnose, troubleshoot, and resolve hardware and software issues. Support users working both remotely and on-site. Log, manage, and resolve tickets using ITSM ...