Bradford, south west england, united kingdom Hybrid/Remote Options
Kelda Group Limited
Service Desk Analyst – 12 Month Fixed Term Contract Hello Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience Starting at £25,524 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to … company contribution) Development opportunities in line with the Service Desk Analyst progression plan 25 days annual leave plus bank holidays – plus an extra wellness day Life assurance cover of 4 times pensionable salary A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online … GP service, cycle to work scheme, gym membership discounts and many more Location: West Yorkshire/Hybrid Working (1-2 days in the office a week – Bradford/Leeds) Work type: 12 Month Fixed Term contract. 37 hours per week, Monday – Friday. We have an exciting opportunity for a Service Desk Analyst to join the Technology Team More ❯
Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. This is … Central Bristol with easy access to Temple Meads and the Bus Station. In order to be considered for this role the following experience is required: Previous experience in a Service Desk/Tech Support role/1st, 2nd Line Strong Customer Service skills Technical support experience gained in a Microsoft environment Windows 10/1, MS Azure, Active … Online Microsoft Teams (messaging & VOIP) Document Management Systems Mobile Device Support Good benefits, training and career progression are offered together with a competitive basic salary plus bonus. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this More ❯
Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. This is … Central Bristol with easy access to Temple Meads and the Bus Station. In order to be considered for this role the following experience is required: Previous experience in a Service Desk/Tech Support role/1st, 2nd Line Strong Customer Service skills Technical support experience gained in a Microsoft environment Windows 10/1, MS Azure, Active … Online Microsoft Teams (messaging & VOIP) Document Management Systems Mobile Device Support Good benefits, training and career progression are offered together with a competitive basic salary plus bonus. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this More ❯
Swindon, Wiltshire, England, United Kingdom Hybrid/Remote Options
C4S Search Ltd
JOB TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients … across the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time. We’re looking for someone enthusiastic … and adviser firms. The role offers hybrid working, with time split between home and our Swindon office. RESPONSIBILITIES Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction. Log and manage IT incidents and requests accurately, prioritising and resolving tickets within agreed SLAs. Diagnose and troubleshoot technical issues remotely across a range of systems including More ❯
IT Service Desk Analyst – £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment … all IT issues, providing first-line technical support to users across the business. You’ll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when needed — all while delivering exceptional customer service. You’ll also contribute to training, documentation, and collaboration with 2nd line teams to keep … systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3–4+ years)Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & TeamsExcellent communication and problem-solving skillsCalm, customer-focused approach and willingness to learnBonus: experience with SolarWinds, BigHand, Partner, Oyez, IRIS/Sage, or TeamViewer The client is looking to More ❯
IT Service Desk Analyst required by our market leading, award winning, professional services client based in Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/IT Service Desk team. About the Role This More ❯
Job summary The focus of this post is to act as a front-line analyst working on the CITS CFT Service desk. The Service desk provides a single point of contact for staff, covering operational IT incidents and requests relating to our clinical systems, underpinned by an accurate call logging function. Support is provided to clinical, managerial … of contact. To ensure that customers are treated professionally and courteously and kept fully informed with updates and progress of their request. To manage any issues reported to the Service desk through to resolution, ensuring that the customer is happy with the outcome. Delivering excellent customer service is at the heart of this role as solving their issues … of care and accuracy. Skilled in calming pressure situations, both with customers and as a team member in times of major system failures. Maintaining a professional, high standard of service at all times, whilst improving Service Desk knowledge to achieve higher rates of firstline resolutions, within speed and permissions parameters. Ensure escalation procedures are followed as soon as More ❯
Bridgwater, Somerset, England, United Kingdom Hybrid/Remote Options
Change Recruitment Services Ltd
We are currently recruiting a Software Services Analyst (ERP) role for a software development business based in Bridgwater. This role is crucial in supporting the businesses software users and to ensure that client requirements and expectations are delivered to a high standard. To do this you will work very closely with customers to understand how they use the software … of projects and solutions which employ the businesses software solutions, including working on-site at customer premises. Ensure that all work is adequately accounted for under a customer’s service contract or that work is appropriately costed and billed. Work within the company’s software services team and with other colleagues to analyse, research and provide solutions, including proposals More ❯