26 to 50 of 155 Service Delivery Manager Jobs in the UK

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills … technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational ...

Service Delivery Manager Location: Hampshire Working Pattern: Hybrid Hours: Monday–Friday, 9:00am–5:30pm Travel: Regular UK customer travel required Competitive Salary We’re looking for an experienced Service Delivery Manager to join a growing technology and cyber security services team. The role … would suit someone with a strong background in service delivery, IT service management or managed security services, who enjoys working with customers and solving problems. What you’ll be doing Manage the day-to-day service relationship with a portfolio of customers. ...

Service Delivery Manager Location: Hampshire Working Pattern: Hybrid Hours: Monday–Friday, 9:00am–5:30pm Travel: Regular UK customer travel required Competitive Salary We’re looking for an experienced Service Delivery Manager to join a growing technology and cyber security services team. The role … would suit someone with a strong background in service delivery, IT service management or managed security services, who enjoys working with customers and solving problems. What you’ll be doing Manage the day-to-day service relationship with a portfolio of customers. ...

read about the latest news via our StoryHub . Description and Requirements Join Lenovo's Solutions & Services Group (SSG) and help drive exceptional service delivery for enterprise customers across E EMA . As a Service Delivery Manager, you will oversee customer satisfaction, partner performance, service quality, and operational improvements while collaborating with Sales, Engineering, Operations, and external service providers. This role reports to the Senior Manager, Service Delivery, EMEA ISG ISS and offers broad exposure to regional and EMEA-wide initiatives. What You Will Do: Client Satisfaction & Stakeholder Management ...

Service Delivery & Operations Manager - Cheshire We’re working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers ...

inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Delivery Manager - MIM & Problem Position Description At CGI, we help clients transform critical IT services into resilient, high-performing experiences that deliver measurable … business value. As a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients and partners. You'll have the autonomy to influence strategy and develop ...

About AbsoluteLabs: AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful … candidate will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong stakeholder management ...

Senior Service Delivery Manager - Active UK Government Security Clearance Required Location : UK - Hybrid/customer-site requirements TBC Contract : 6-month contract, with view to extend Day Rate : £600 - £650 per day, Inside IR35 Start : ASAP/TBC About Appvia Appvia is a specialist cloud, platform … reliability, and adopt cloud-native practices that enable long-term, sustainable delivery. Our engineering capability spans AWS, Azure, platform engineering, networking, software, data, AI, delivery, and managed services. We work across complex, high-impact environments in both the public and private sector, where security, resilience, operational excellence, and service ...

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with … years’ Service Delivery experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build ...

Service Delivery Manager Location: Central Swindon Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery, performance and continuous improvement of a maintenance contract supporting critical station information, communications and security systems across … rail environment covering the South West and West regions of the UK. Based in Central Swindon , you will be responsible for managing operational service delivery, customer relationships, contract performance and a team of Field maintenance/Service Engineers. Acting as the primary customer interface, you will ensure ...

Regional IT Services Delivery Manager North London/Multi-Site £45,000 - £55,000 + 25 Days Holiday + Pension Excellent opportunity for an experienced IT Support Manager, IT Operations Manager or Service Delivery Manager to join a well-established organisation … technology experience. This organisation is investing in its technology function and is looking for someone who can take ownership of day-to-day IT service delivery whilst driving improvements across support, systems and processes. Reporting into the IT Director, you will manage IT support services across a portfolio ...

This is a role for someone who takes ownership, builds structure, and makes service delivery something the business and its customers can genuinely rely on. Westbase.io operates across three core service delivery pillars: Staging and Configuration, Field Services, and NOC Services (delivered via Westbase 24/… . As the business scales, structured service governance, commercial delivery discipline, and repeatable project management are becoming critical to how we grow and retain customers. The Service Delivery Manager is a central role within the Service and Technical Directorate. ...

About the role As Service Delivery & Supplier Manager, you'll own the end-to-end service lifecycle for our D3 and OMS platforms — from solution validation through onboarding, transition, go-live, and business-as-usual. You'll govern service levels and delivery performance globally … define and continuously improve our service delivery framework and governance structures, and own supplier and technology procurement end to end — from sourcing and negotiation through contract lifecycle, renewals, and cost optimization. You'll work closely with Product, Engineering, Legal, and Customer Success to keep our services and supplier ...

Service Delivery Manager has overall responsibility for day-to-day customer engagement and delivery of a high-quality service to customers in line with the scope of our support contracts. Working for designated accounts within Managed Services, they ensure that business as usual activity … delivered within agreed service levels, act as a direct point of contact with key stakeholders taking ownership and where required drive continuous service improvement for that Customer. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central ...

title: Service Delivery Manager Location: Romsey/Hybrid - typically 2 days per week onsite Salary: £85,000-£95,000 Bonus: up to 6% Candidates must be willing and eligible to undergo SC and DV security clearance We're looking for an experienced Service Delivery Manager to join a growing Defence and National Security organisation in Romsey, taking ownership of the delivery and ongoing support of complex, high-value products and systems for UK and international customers. This is a genuinely customer-facing, commercially focused Service Delivery role ideal for someone ...

Warehouse & Automation Service Delivery Manager We are looking for an experienced Warehouse & Automation Service Delivery Manager to take ownership of the ongoing service delivery, performance and continuous improvement of automated warehouse and logistics systems. You will act as a key point … technology partners, ensuring warehouse automation solutions remain reliable, performant and aligned with operational requirements. This is a highly customer facing role, responsible for managing service performance across complex automated environments and ensuring agreed SLAs, KPIs and contractual commitments are consistently achieved. Key Responsibilities Own the end to end service ...

design, project management & manufacturing/maintenance services. We are looking for an experienced, self-motivated, forward-thinking individual to join our business as a Service Delivery Manager. This role will be responsible for the end-to-end delivery of services across the PSE Division (Process Separation Equipment … with overall responsibility for service standards, performance and outcomes across operational departments . Key Responsibilities Own and lead the overall service delivery function , ensuring work is delivered safely, on time, within scope and to agreed quality standards. Act as the primary point of accountability for service ...

Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared ...

Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management … governance, operational resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £80-120,000 plus pension and bonus Requirements : experience with IT Service Management ...

Service Delivery Operational Governance Manager Banking London This is a new and exclusive opportunity for a IT Service Delivery Operational Governance Manager to join this thriving bank as they expand their IT Service management team Focus of the role :IT Service Management … governance, operational resilience or technology control environments. Role details Job title- IT Service Delivery Operational Governance Manager Employer: Investment Banking Location: London city and home working hybrid 50/50% Permanent role salary £(phone number removed) plus pension and bonus Requirements : experience with IT Service Management ...

using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About The Role As a Service Delivery Manager, you'll play a key role in shaping, leading, and continuously improving service delivery. You'll be responsible for ensuring … SLAs, while supporting business growth and maintaining strong customer relationships. This role sits within an expanding team and offers the opportunity to influence service management practices, work across multiple contracts and geographies, and help mature service processes aligned to industry best practice. As a Service Delivery ...

Excellent opportunity for an experienced IT Support Manager, IT Operations Manager or Service Delivery Manager to join a well-established organisation in a leadership role where you'll oversee IT services across multiple sites and lead a team responsible for delivering an excellent technology experience. … This organisation is investing in its technology function and is looking for someone who can take ownership of day-to-day IT service delivery whilst driving improvements across support, systems and processes. Reporting into the IT Director, you will manage IT support services across a portfolio of sites ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will … leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations ...

About The RoleWe are actively building diverse teams and welcome applications from everyone. Role: Service Delivery ManagerLocation: Leicester (This Position will be based On-Site)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours … core hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose: The Service Delivery Manager role manages a Customer or portfolio of Customer accounts of annual account revenues between 500k and 4m. The Service ...

Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers ...