26 to 33 of 33 Service Delivery Jobs in County Antrim

join the Belfast IT team. The role focuses on administration of ITSM processes, governance forums, and MI reporting to ensure compliant, high-quality service delivery across regions. You will work under guidance with cross-functional teams and vendors, maintaining process documentation, supporting Change & Release, Problem Management, and Service ...

growing team across the UK and Ireland, we partner with leading technology providers to deliver reliable, scalable, and future‐ready solutions. At Simplicity Group, service and support sit at the core of everything we do. Our success is built on long‐term customer relationships, high retention, and consistently strong … service delivery, something that is reflected equally in the stability and retention of our team. Why Join Simplicity Group? We don’t just offer jobs, we build careers. We are proud to have a team where people stay, grow, and progress over years, not months. Our low staff ...

current capability, identify priorities and lead organisation-wide improvements. The role drives digital workplace development (Microsoft 365), data governance, cyber resilience and effective IT service delivery. #J-18808-Ljbffr ...

looking for an accomplished, highly capable Senior Account Executive to manage the day-to-day delivery, relationship health, and operational scale of a premier global technology partner. This client operates at lightning speed, expects high precision, and requires absolute operational transparency. Stationed full-time in our Belfast … will oversee an expansive delivery engine: directly guiding roughly 8 Team Leads and driving performance across their broader front line teams. Operating across local desks, remote contributors, and a global "follow-the-sun" model, you will be acting as the cultural anchor who keeps your teams motivated, aligned ...

Title: IT Technical Support Specialist Location: Belfast Department: IT Reports to: IT Service Desk Manager Role Purpose The IT Technical Support Specialist provides advanced support, acting as a technical escalation point for the Service Desk and projects. The role diagnoses complex issues, contributes to problem management, investigates … team members. Review tickets for quality, accuracy, and adherence to SLAs. Solutions Investigation & Continuous Improvement Evaluate new tools, technologies, and processes that could improve service delivery. Support testing and implementation of new systems or upgrades. Lead improvements to knowledge base content and technical SOPs. Service Desk Operations Support ...

team, you will design, build and run platform services that underpin critical digital products, helping development teams improve observability, monitoring, CI/CD and service resilience. As a Senior Backend Engineer (Site Reliability), you will: * Design, build and operate reliable, secure and scalable cloud platform services supporting critical digital …/CD capabilities. * Build software solutions using Python and modern engineering practices. * Write clean, maintainable code and infrastructure-as-code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting ...

Shearman in Belfast is seeking a Senior ITSM Process Support Analyst to strengthen governance and support for IT service management. You will coordinate ITIL-aligned processes, maintain documentation, and partner with service owners, vendors, and regional teams to ensure compliant and reliable service delivery. The role emphasizes … data-driven insights, risk identification, and continued improvement across Change, Problem, and Service Design processes within a global IT function. #J-18808-Ljbffr ...

AREA: EnAble ProgrammeREPORTS TO: EnAble Programme DirectorRESPONSIBLE FORThe Senior Manager PMO will be responsible to the EnAble Programme Director for supporting the development and delivery of a number of highly strategic and complex work-streams within the EnAble programme and for encouraging a collaborative approach to work-streams … EnAble teams follow standard processes and procedures.They will be the contact point for all issues pertaining to the programme, including liaison with Heads of Service and stakeholders across the Education Authority, and external suppliers to ensure delivery is consistent with EnAble Programme Plan.This will involve working closely with ...