51 to 75 of 88 Service Delivery Jobs in the Midlands

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

support decision-making. As a trusted business planning partner, you will build strong relationships across the organisation, enabling coordinated planning, effective reporting, and successful delivery of strategic priorities. Work with stakeholders to ensure service delivery and change plans remain aligned to strategic objectives, providing challenge where needed. … decision-making through planning analysis, performance insights, and reporting. Provide advice and guidance on planning, performance reporting, governance, and gateway requirements. Partner with delivery leads and sponsors to develop and maintain integrated plans covering deliverables, resources, capabilities, and dependencies. Ensure plans and performance reporting remain accurate, up to date ...

Available) Salary: £55,000 - £65,000 Job Type: Full-time, Permanent About the Role Hands-on IT Infrastructure Manager to lead the strategy, design, delivery, and operational management of our IT infrastructure estate. This is a key leadership role responsible for ensuring infrastructure services are secure, resilient, high-performing … Team, setting clear objectives and performance expectations. Ensure the infrastructure function has the skills, resources, and operational coverage required to support business needs. Drive service improvement, standardisation, automation, and operational efficiencies. Infrastructure Operations Take overall accountability for infrastructure availability, performance, capacity, resilience, and lifecycle management. Oversee the operation ...

continuous improvement Driving digital transformation, from cloud migration and automation to new systems that make people's jobs easier Overseeing infrastructure, networks, applications and service delivery so the business runs smoothly every day Strengthening cyber security, data protection and business continuity Managing the IT budget, suppliers and contracts … best value and service Working with leaders across the business to understand their challenges and find the right technology solutions Keeping the business ahead of the curve by exploring new tools, including AI and data-driven solutions WHAT WE'RE LOOKING FOR Proven experience leading an IT function ...

Grafton delivers value through innovation and collaboration. Its Group IT team provides shared services for approximately 7,000 users, supporting infrastructure, applications, and project delivery to ensure operational excellence across the organization. Infrastructure Engineer: Responsibilities Proactive management and responding to alerts from monitoring platforms including the Office 365 Tenancy … premise and cloud infrastructure. Working in the Service Delivery function, providing Tier 3 & 4 support for Microsoft products, Meraki networks and Palo Alto firewalls. Manage and support the delivery of Infrastructure projects Design and implement new technologies, upgrades and enhancements System administration tasks, user and security administration ...

analytics and future AI capabilities. Lead, develop and inspire the Data Engineering function, fostering a high-performing team culture and engineering excellence. Drive the delivery, adoption and continuous enhancement of the Azure Databricks Enterprise Data Platform. Establish a sustainable in-house data engineering capability, ensuring effective knowledge transfer from … risks and dependencies. Build team capability through coaching, mentoring, structured development and Databricks-focused training and accreditation. Manage technology partners, platform performance and service delivery, while supporting the retirement of legacy data solutions and reporting processes. What we`re looking for Proven experience leading and developing high-performing ...

with scope, milestones, future state operating models and strategic objectives. Identify and escalate risks, gaps, issues and opportunities across functional areas, including impacts on service delivery, policy intent, data ownership and business readiness. Provide structured, evidence led analysis to support decision-making, framing options, implications and recommendations … tracking progress against critical path milestones from design through to readiness and transition into service. Coordinate with workstream and project leads to ensure functional delivery remains on track, balancing pace with quality and design integrity. Ensure functional risks and dependencies are visible at programme and departmental governance and actively ...

becoming a more proactive, data-driven organisation, moving away from traditional reactive ways of working towards a more efficient, accessible and forward-thinking service delivery model. Technology and data will play a critical role in enabling this change. As part of this investment, the business is looking ...

technologies. This role is perfect for someone who enjoys problem-solving, working directly with end users, and contributing to projects that enhance IT service delivery. Key Responsibilities Act as an escalation point for 1st Line queries, resolving complex issues efficiently. Support and administer Windows desktop and server environments. Troubleshoot ...

application developers and specialist application support. Main duties of the job We are looking for an enthusiastic and motivated individual to join our ICT Service Delivery team to provide first line support to the Trust. You will be responsible for the logging of ICT support calls … timely and efficient manner in accordance with Trust ICT Service standards. The post involves responding to phone calls and e-mail requests via the ICT call system, logging the calls in the ICT call logging system, providing basic triage to calls and escalating issues to senior engineers. Good customer ...

through a transformation programme and take ownership technical support function. This is a hybrid opportunity focused on technical support management, SQL, APIs and service improvement, combining hands-on technical troubleshooting with team leadership and process transformation. Working closely with senior technical leadership, Product, Engineering and Customer Success … lead a small technical support team, improve service delivery and help develop a more efficient, customer-focused support functions. You'll also have the opportunity to introduce automation, explore AI-assisted support and improve the processes and tools that underpin the customer experience. Key Responsibilities & Skills Lead ...

data, information, knowledge and technology to enable high quality clinical care. The post holder will play a key role in the planning, development and delivery of training of digital systems in use across the Trust. The role focuses on improving staff capability, data quality and effective use of clinical … Team provides support, wellbeing sessions, staff benefits and resources for both work and personal situations. Job description Job responsibilities Develop and co-ordinate the delivery of high quality training on Digital Systems for the Trust, including the development, design and adaption of training manuals/materials and ensure these ...

annum About the Opportunity We are looking for an experienced Broadcast Technician to join our client s team in London, supporting the delivery of high-quality broadcast, webcasting and video production services within a professional corporate environment. This is an excellent opportunity for a technically skilled individual to work … live and on-demand webcasts, virtual events, video production and professional presentations. The successful candidate will play a key role in ensuring the smooth delivery of broadcast services, troubleshooting technical issues and maintaining consistently high standards of service. Key Responsibilities Provide technical support for live and on-demand webcasting ...

data, understanding why things are happening and, importantly, making recommendations that lead to improvements. The business works with a network of approximately 450 service providers across the UK. There's already a good foundation of performance reporting in place, but they're looking for someone who can take that … What you'll be doing Analysing operational performance across a large supplier network, identifying trends, anomalies and areas for improvement. Investigating performance indicators including service delivery, turnaround times, operational efficiency and supplier performance. Using Excel, Power Query and Power BI to manipulate data, develop reporting and produce meaningful ...

Systems Control Manager role, and we'll be in touch. This role may suit candidates who have held roles including: IT Manager, IT Service Delivery Manager, IT Operations Manager, IT Supplier Manager, IT Governance Manager, IT Systems Manager, Infrastructure Manager Deerfoot Recruitment Solutions Ltd is a leading independent ...

touchpoints. Produce reporting and insights for senior leadership, using data to inform strategic decisions. Champion a donor-first approach across communications, engagement activity, and service delivery. Your Skills & Experience Strong experience within donor engagement, supporter retention, CRM marketing, lifecycle marketing, or fundraising. Proven ability to develop and deliver retention ...

current and future business requirements. The role will contribute to the development of a culture of continuous improvement, innovation and constructive challenge in the delivery of internal and third-party services. The postholder will act as a subject matter expert, providing technical leadership, specialist guidance and assurance across network … expert, providing technical support, assurance and guidance within the designated area of responsibility. Work autonomously on infrastructure, network configuration and security-related activities, ensuring service levels are achieved and organisational procedures are followed. Ensure that network infrastructure complies with relevant industry standards, national guidelines, legislative requirements and recognised best ...

make a genuine difference, we offer: 33 days paid annual leave, including bank holidays, increasing to 38 days after five full years service An additional paid day off for your birthday Workplace pension scheme Company health plan following successful completion of probation Online GP access Employee Assistance Programme, including … counselling and wellbeing support Death in service cover Will-planning support and access to a secure digital vault Cycle to Work scheme Company sick pay, subject to eligibility A broad range of internal training and continuing professional development opportunities Access to employee-owner benefits, subject to eligibility and qualifying ...

security updates. Provide onsite support to support resolution of issues escalated by the Field Support Engineers. To have overall responsibility to ensure that a service to clients is delivered in accordance with LHIS and LPT Trust standards and values. The post holder will provide good leadership and management … living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details ...

will provide technical support across server and operating systems, virtualisation, cloud infrastructure and core Microsoft technologies, while working closely with internal ICT teams, service providers and technical stakeholders to resolve issues and continually improve service delivery. Key responsibilities of the Platform Engineer will include Providing support and administration … taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting the implementation of infrastructure strategies, policies and service improvements Contributing to the preparation and delivery of new or changed IT services, ensuring adherence to change management processes Working collaboratively with other ...

will provide technical support across server and operating systems, virtualisation, cloud infrastructure and core Microsoft technologies, while working closely with internal ICT teams, service providers and technical stakeholders to resolve issues and continually improve service delivery. Key responsibilities of the Platform Engineer will include Providing support and administration … taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting the implementation of infrastructure strategies, policies and service improvements Contributing to the preparation and delivery of new or changed IT services, ensuring adherence to change management processes Working collaboratively with other ...

Dual National Sector: Government body Your new company You will be working with a government body on the Martyn's Law digital service. The service will enable organisations and individuals to understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. Your … Lead Performance Analyst, you will establish and embed a performance measurement capability for the Martyn's Law digital service.Working across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. This ...

Dual National Sector: Government body Your new company You will be working with a government body on the Martyn's Law digital service. The service will enable organisations and individuals to understand whether Martyn's Law applies to them, submit required notifications and interact with regulatory processes. Your … Lead Performance Analyst, you will establish and embed a performance measurement capability for the Martyn's Law digital service.Working across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable insights. This ...

team of dedicated inside sales executives. Leading a collaborative, fast-paced team, you will drive revenue growth, mentor sales talent, and ensure unparalleled service delivery to clients. We are looking for an experience sales manager with the ability coach and develop high performing sales teams. Sector experience within … client retention. Adept in modern sales methodologies Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Systems - Manufacturers, Installers ...