Templecombe, Somerset, United Kingdom Hybrid / WFH Options
Thales Group
ServiceDelivery Manager MSET page is loaded ServiceDelivery Manager MSET Apply remote type Hybrid locations Templecombe time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (12 days left to apply) job requisition id R Location: Templecombe, United KingdomThales people provide armed forces customers with operational advantage at … home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. ServiceDelivery Manager MSET Location: Templecombe, hybrid working with 3 days in the office Looking to be part of a dynamic team impacting millions daily for a safer, better … obtain and maintain SC Clearance. Candidates need to be eligible for the necessary security clearance due to data classification of UK Secret. Reporting to the UWS Programme Manager, the ServiceDelivery Manager (SDM) will oversee service contracts including Submarine Sonar Support (2054 Sonar, AJU/AJN, Misc. Comms) within the Maritime Sensor Enhancement Team (MSET) programme. They More ❯
CSS Infrastructure & Utilities Delivery Lead 1227GRE Hinkley Point C, Somerset Paye £275 or Umbrella £380 Job Purpose/Overview The CSS Infrastructure & Utilities Delivery Lead reports directly to the CSS Senior Infrastructure, Utilities & Integration Delivery Lead and is responsible for the delivery and implementation, of the Infrastructure Operations and Maintenance Contract. The contract, in summary, is … the HPC project including, but not limited to, minor civils, road networks, pedestrian and vehicular access plazas, shared office grounds, traffic management and winterisation. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the HPC construction project and Associated … Developments. The Delivery Lead will provide technical input and advice for their scope of work – and may be involved in all stages of the procurement, planning, implementation and operation of their key contract area. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also More ❯
Location: Site based - N Somerset Status: Contract (renewable) - Inside IR35 Morson Talent are delighted to present an opportunity for a suitably experienced Construction Support Services (CSS) Delivery Lead - Utilities/Infrastructure to join our client's established site-based team in Somerset. All work is associated with a major energy infrastructure Project which will help to drive the UK … towards its net-zero targets. Job Purpose/Overview Responsible for the delivery and implementation, of the Infrastructure Operations and Maintenance Contract. The contract, in summary, is the construction, operation and maintenance of temporary assets required to construct and deliver the Project including, but not limited to, minor civils, road networks, pedestrian and vehicular access plazas, shared office grounds … traffic management and winterisation. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the construction project and Associated Developments. The Delivery Lead will provide technical input and advice for their scope of work – and may be involved in More ❯
trusted go-to for colleagues, helping them work efficiently and confidently. Youll lead on system upgrades, data reporting, security compliance, and liaison with external agencies, all while contributing to service improvement and innovation. We offer a supportive, inclusive environment where your expertise will be valued, your ideas heard, and your professional growth encouraged. With flexible working options, a collaborative … a timely manner and provide local training as necessary whilst ensuring all issues are resolved or escalated in a timely manner. About us Taunton Road Medical Centre Provide a service which puts patient safety, care and wellbeing at the heart of all we do. Convey compassion in all that we do, assessing and responding to need. Respect all patients … team to create opportunities to improve patient care. At this organisation, we continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our servicedelivery and enhance More ❯
Adwick-le-street, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture PLC
solution opportunities to address unmet internal and external customer needs. Prioritize projects and initiatives based on defined criteria such as return on investment, strategic alignment, and business impact. Solution Delivery & Project Oversight: Assist the business sponsor in creating robust business cases, defining key performance indicators (KPIs) to measure success. Gather high-level business requirements and define project scope, collaborating … with architecture, operations, and security teams to ensure proposed solutions are compliant with company standards and architectural principles. Ensure a clean handover of project initiation documents to the Project Delivery team for execution. Monitor solution implementation and review post-launch performance against KPIs to ensure benefits are realized. Governance & Communication: Communicate IT decisions, priorities, and relevant project information to … business stakeholders. Manage stakeholder expectations, provide transparency on costs and value, and help resolve conflicts. Work with servicedelivery managers to understand operational pain points and incorporate solutions into the technology roadmap. What you'll be doing Strategic Thinking:Ability to see the bigger picture and align technology with business strategy. Stakeholder Management:Exceptional skills in building relationships More ❯
To apply direct for this role please visit Civil Service Jobs and quote ref no. Are you an IT architect with an interest in Enterprise Architecture? If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the … a secure, flexible, and modern IT estate that enables innovation to meet changing policy needs and evolving customer and colleague expectations. As part of HMRCs Chief Digital & Information Group, Service Central & Technical Services (SC&TS) are accountable for the digital strategy and end-to-end IT services to enable us to create brilliant IT systems and services. Job description … overall architecture strategy and how your work supports this. You will work closely with development scrum teams, business partners and IT colleagues to design appropriate solutions that ensure operational delivery and fit with strategic end-to-end functional design. We work closely with the other platform groups and their partners to bring those IT Systems and Services together and More ❯
you passionate about technology and eager to start your career in IT? Join our dynamic team and gain experience with a wide range of clients in a fast-paced, service environment. This is a fantastic opportunity to learn IT servicedelivery, with experienced mentors, exposure to a wide range of systems and clients. Role As an apprentice … for client issues (support tickets) via email, phone and in person Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets from our office-based Service desk and on customer sites Escalate tickets to the next line within the SLAs Communicating ticket progress with the customer contact Advise and adhere to recommended security guidelines Achieving … training goals set by your line manager in your Personal Development Plan Update and maintain documentation Training Qualification: Information Communications Technician Apprenticeship Standard Level 3 Delivery model and duration: Training will be delivered both in the college and in the workplace Potential position upon completion of the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider GLOUCESTERSHIRE COLLEGE More ❯
Wells, Somerset, United Kingdom Hybrid / WFH Options
Thales Group
Support the Radar Engineer in the configuration of the instrumentation radar to meet the task requirements. Support the Radar Engineer in the operation of the instrumentation radar. Support the ServiceDelivery Manager in the safe running of the Underwood Quarry site. General support activities. Behaviours Creative problem solver, with a hands-on mentality. Team player - keen to contribute More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Endeavour Recruitment Solutions
Overview The IT department supports over 900 internal users and manages approximately 1000 devices, ensuring effective and efficient systems and services. The team aims to continually improve operations and service delivery. Key Responsibilities Under supervision, perform development, scripting, and configuration to update and improve the NetSuite instance, adhering to budgets and deadlines. Develop new sales and booking functionalities to More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Identify Solutions
Programme Delivery Consultant Location: Hybrid -typically one day a week in your local office (South West, North or London), plus travel to client sites when needed. Up to £62,000 per annum + bonus + benefits I’m looking for a Programme Delivery Consultant to join a growing consulting team delivering meaningful change across Financial Services. You’ll … just providing PMO support. What you’ll do: Deliver business, process or technology change projects for Financial Services clients Work independently or with senior teams to mobilise and guide delivery Develop and improve delivery tools, methods and propositions Identify opportunities to grow client relationships and support new business What you’ll have: 5+ years of hands-on delivery … and travel across the UK Nice if you have: PMO or project management background Exposure to varied clients and change challenges Ready to make an impact in Financial Services delivery? I’d love to hear from you. More ❯
Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to ensure seamless service delivery. Maintain accurate documentation and contribute to internal knowledge sharing. What You’ll Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. … knowledge of Microsoft technologies (Windows 10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A proactive, problem-solving mindset with a passion for technology. Full UK driving licence (very occasional on-site visits may be required). What’s on Offer A More ❯
full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless … improvements and ensuring continuous progress. Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and other teams within Operations. Collaborate … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations and drive automation initiatives. High-level understanding of the toolsets More ❯
full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless … improvements and ensuring continuous progress. Act as the main point of contact for engineers and stakeholders regarding the shift team. Manage shift rotations, holiday requests, and overtime to maintain service continuity. Identify and implement new workstreams to enhance operational efficiency and service delivery. Ensure clear communication between shift teams, service desk, and other teams within Operations. Collaborate … with the SOC to ensure the team is equipped with the necessary skills and informed about new customer onboardings. Work closely with the Customer Delivery Manager to highlight major or recurring issues in customer environments and identify opportunities for improvement. Partner with the wider Operations Department to minimize escalations and drive automation initiatives. High-level understanding of the toolsets More ❯