101 to 125 of 207 Service Design Jobs in London

shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services. You'll join a growing Experience Design team within a large global technology consultancy. … designers, developers and fellow researchers to plan high-impact research Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically What You'll Bring Proven GDS experience, with demonstrable ...

shape the public services people rely on? This User Researcher role puts you in charge of the research for your team, shaping strategy, informing design and influencing delivery on government digital services. You'll join a growing Experience Design team within a large global technology consultancy. … designers, developers and fellow researchers to plan high-impact research Involving your team in analysis and synthesis, and communicating findings that drive evidence-based design decisions Interpreting and contextualising AI-generated insights, making sure they are accurate and used ethically What You'll Bring Proven GDS experience, with demonstrable ...

Experience Designer to work across client projects and the CX practice - using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research, strategy and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. Our client is a team of proactive problem solvers, constantly ...

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … organization, generating results that allow our clients to thrive. What You'll Do As the Product Owner for the Frontier Self-Service Experience Platform, you will own the product vision and strategy for a platform that starts as Tech@BCG's browsable front door — the single place colleagues ...

technology consultancy in Greater London seeks a Lead Designer to guide and mentor teams in Interaction and Service Design. This role involves hands-on leadership to ensure effective design delivery in public services. The ideal candidate will possess strong interaction design skills and the ability to foster … user-centered design principles. Benefits include flexible options for professional development, paid counseling, and a community-oriented working environment. #J-18808-Ljbffr ...

Experience Designer to work across client projects and the CX practice, using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. You'll own the delivery of your workflows within agreed ...

deliver meaningful outcomes Strong stakeholder management: Able to lead and drive the discussions with business stakeholders (at all levels), influence decision-making, support solution design and contribute to the continuous improvement Experience leading discovery activities, requirements elicitation and business analysis workstreams. Ability to translate complex information into clear business … mining tools or Power Automate Process Mining. Knowledge of Intelligent Automation and workflow orchestration platforms. Lean, Lean Six Sigma or equivalent process improvement methodologies. Design Thinking, User Experience and Service Design approaches Deliverables: Responsibilities but not limited to: 1. Business, functional and technical requirements 2. User stories ...

Senior Service Designer Permanent Salary: up to £68,000 Engagement: Permanent Clearance: BPSS Location: Remote About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over … million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. About the role We are looking ...

Senior Service Designer - Contract Rate: £350-£400 per day, outside IR35 Engagement: Contract Clearance: BPSS Location: Remote About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives … over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. About the role We are looking ...

Barking & Dagenham Council is seeking an experienced Senior Service Designer to lead service design across complex digital transformation projects. You will work with residents, staff and partners to ensure digital products, processes and policies come together to deliver accessible, effective services. You will plan research, map journeys ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … beyond.You’llsometimessit at the heart of multidisciplinary delivery teamsandsometimescontribute as an individual designer embedded with a client—allwhile staying connected to our Design discipline and the wider Digital & Data community. You’llflex to different contexts—one week shaping product UI for a global consumer brand, the next helpingvisualisejourneys ...

ongoing development of our enterprise automation and AI capabilities, working across IT, security, architecture and business teams. You’ll: Define and evolve the strategy, service boundaries, lifecycle standards and operating model for enterprise automation and AI platforms. Lead the governance of technologies including Microsoft Power Platform, Power Automate, Power … Architecture, Audit and business stakeholders to enable innovation without compromising control. Develop reusable solution patterns, standards, templates and starter kits that make safe self-service adoption easier. Support the operationalisation of Copilot and AI-enabled workflows across Microsoft 365 and business processes. Lead platform roadmaps, lifecycle management, migration ...

Senior Business Analyst - AI & Knowledge Design About Reply: Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance … most appropriate. Model the domain and knowledge: define concepts, relationships, rules, decision criteria and lifecycle states, and identify authoritative sources, conflicts and gaps. Design the human‐agent operating model, clearly allocating responsibilities, handovers, approvals and escalation paths between people, agents and systems. Specify each agent’s scope: what knowledge ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … right task, you can expect to work across complex IT and OT environments, helping clients strengthen cyber resilience, secure critical systems and design practical security architectures that can be deployed safely in operational settings. OT and industrial control systems, including ITS, SCADA and OT network environments. Security architecture approaches ...

Consultant Analyst (11266) Requisition ID 11266 -Posted - Years of Experience (2) - Consulting - Where (1) Airwalk Reply is the Reply Group company specialised in the design and delivery of cloud-based services and solutions, driving technology-led transformational change in complex, regulated industries such as Financial Services, Government … Public Sector. We bring a unique combination of deep technical subject matter expertise across technology strategy, architecture, service design, engineering and security, alongside business domain expertise and a heavyweight delivery capability. https://airwalkreply.com/Role Overview As a Consultant Analyst, you will operate in a hybrid ...

across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Job Description Role Description As a Lead Service Designer at Netcompany you will … meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs ...

Bowers & Wilkins, Bang & Olufsen, Audi, Coloplast, Baxter, Bentley, HP and others we can't name yet. Along the way we've collected more international design awards than any independent studio in Europe. We've turned down every offer to be acquired because independence is what lets us tell … considered design. We're hired to create wholly new products and experiences, so we're as much inventors as designers. If you want to design the user experiences of the future, then this could be for you. As a Senior UX Designer, you'll help define our digital output ...

Required Overview We are seeking a Strategy Policy & Engagement Advisor to support a major government digital transformation programme. This role combines stakeholder engagement, service discovery, and operational delivery, working across multiple government departments and multidisciplinary teams. Key Responsibilities Engage and build relationships with stakeholders across government. Support the rollout … adoption of new solutions. Contribute to discovery activities, user research, and future service design. Analyse information from multiple sources and translate insights into actions. Work closely with product, policy, legal, delivery, and service design teams. Manage priorities effectively within a fast-paced and evolving environment. Essential Skills ...

emerging technologies beyond experimentation and into real services, safely and sustainably. We are looking for a Head of Product to champion user-centred design and product strategy, ensuring that as we integrate advanced technologies, we never lose sight of the user's needs. Reporting to the Club Executive … club. You will create the conditions in which multidisciplinary teams can build impactful government services: aligning stakeholders around a clear vision, navigating GDS Service Assessments, discovering true user needs, and ensuring our solutions deliver tangible value to citizens and civil servants alike Your priority will be leading our Product ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … contributor to our growing Salesforce capability. You will: Lead requirements gathering, discovery workshops and stakeholder engagement activities across Higher Education transformation programmes. Design and deliver Salesforce Education Cloud solutions that support recruitment, admissions, enrolment, student success, wellbeing and alumni engagement. Work with clients to challenge existing processes, identify opportunities ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design). Collaborate closely with Engineering teams, often taking a lead SME role to define vision ...

leadership experience to raise the bar across our digital output and help shape where the studio goes next. We're an independent design and innovation consultancy hired to create wholly new products and experiences. The work is genuinely varied and often complex - spanning consumer electronics, tech, healthcare, wellness … standard for others, owning client relationships, and playing an active role in how we grow. As Lead UI Designer, you'll set visual design direction across multi-modal digital and AI experiences, including motion 3D, augmented reality and more - you'll bring the rigour and perspective to take ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … using the right technology for the problem rather than prescribing a single stack. As a Data Platform Tech Lead, you can expect to design and deliver scalable,secureand high-performing data platforms that support analytics, operational workloads,AIand emerging usecases. You may work with technologies and architectural approaches including ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … often hiring for similar roles which your background might be better suited to. 5+ years ofrelevantexperienceinthe medical devicespace (eitherindustryor through consulting/service provider) Proficiency in security frameworks (e.g., NIST, OWASP, MITRE ATT&CK, PASTA, STRIDE) and standards such as FDA cybersecurity guidance Experience assessing security risks using industry ...