151 to 175 of 276 Service Design Jobs in London

Experience Designer to work across client projects and the CX practice - using AI to rethink how they understand customers, solve problems and design experiences. This isn't a traditional CX or product design role. It sits at the intersection of AI, customer experience, research, strategy and design. They … mean building an AI-enabled research workflow. The next, turning a large body of customer data into new experience opportunities, rapidly prototyping a future service, or helping a client rethink a customer or employee journey around agents and automation. Our client is a team of proactive problem solvers, constantly ...

features that meet the user need Presenting research findings, user insight and recommendations to the product team and wider stakeholders Promoting user centered design principles and best practice within government Applying relevant knowledge in the user-centered design process to product and service design Undertaking qualitative … quantitative research projects, such as ethnography and usability studies Requirements Essential skills Knowledge, experience and passion for user centered design practices Experience undertaking user research and using a range of research methods, such as usability testing, interviewing, and surveys, as well as being able to choose an appropriate method ...

dedicated to supporting our clients, colleagues and communities. We advise businesses, public sector organisations, charities and individuals throughout the UK and internationally across six Service Lines - Accountancy & Advisory, Tax and Planning, Audit & Assurance, Corporate Finance, Payroll and Corporate Recovery. Our team also offer in-depth sector expertise across … analysis components for projects and programmes that are deemed high complexity. Conducting research in the discovery phase, defining problems, crafting propositions at a service design level and taking a human‐centred lens to embedding products and services. Facilitating the creation of design artefacts - e.g. personas ...

Senior UX Researcher – Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently, looking … offices a UX researcher. The position is to conduct UX research and workshops, consult clients on product strategy and act as a user and design advocate within development teams. Assist UX & service design consultants in research, workshops, client and user engagements and testing. Conduct stakeholder research, user ...

industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client … work seamlessly together to make that journey real, rather than treating the front‐end experience and the operations behind it as separate problems. Beyond service delivery, the platform is also where Tech@BCG showcases the value it brings to the firm, surfacing thought leadership, technical innovation, and Tech ...

technology consultancy in Greater London seeks a Lead Designer to guide and mentor teams in Interaction and Service Design. This role involves hands-on leadership to ensure effective design delivery in public services. The ideal candidate will possess strong interaction design skills and the ability to foster … user-centered design principles. Benefits include flexible options for professional development, paid counseling, and a community-oriented working environment. #J-18808-Ljbffr ...

Private sector clients. We are recruiting for a Principal Software Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We're confident ...

foundation of scalable services at Everpure. You will define how Product capabilities are operationalised, ensuring that product adoption is supported by consistent, high-quality service frameworks. The role is responsible for engineering and operationalising repeatable platform services that support the lifecycle of Everpure products. The Role is expected … deployed consistently, efficiently, and at global scale. Working closely with Product Engineering, Portfolio, and Delivery teams, the role translates product capabilities into scalable service offerings that improve operational efficiency and accelerate customer adoption. Requirements Strong experience in Product engineering, infrastructure, or cloud environments Understanding of product lifecycle and operational ...

Please view the extraordinary story of the Impossible Dream here . The Role: As Data and Performance Manager with our high profile Housing Needs service you can make your own powerful contribution to Westminster’s success. Focused on ensuring that data, insight and business intelligence drive operational performance … implementation and continuous improvement of performance frameworks, ensuring your senior colleagues have timely and accurate data to inform their decision making. Acting as the service lead on performance data , and committed to promoting a culture of evidence-based decision making, you’ll lead the analysis of qualitative and quantitative ...

bring: Experience in AI-led process reinvention or large-scale process transformation Strong knowledge of data, analytics, automation and AI Process mapping, process mining, design thinking or service design experience Understanding of financial services, risk and regulation Strong senior stakeholder and influencing skills A strategic, analytical ...

dedicated to solving real customer problems. Key Responsibilities: Creative Problem Solving: Utilize your creative thinking to simplify complex problems and create visually engaging solutions. Design Production Assets: Craft infographics, logos, and other design elements that enhance our digital presence. User Interface Design: Create captivating interfaces … mobile applications, making the mundane exciting. Digital Design System: Collaborate to scale and refine our digital design system, ensuring consistency and quality. Storytelling Mastery: Leverage storytelling techniques to help communicate effectively with our audience. Prototyping: Bring your designs to life using prototyping software, primarily Figma, along with Adobe ...

high-performance event driven systems, and production grade AWS serverless delivery with an elevated focus on API engineering , identity & access , and secure-by-default service design . Youll also gain hands-on experience with Claude Code and modern agentic development workflows. Role Overview: Youll act as the technical … expertise including Lambda, API Gateway , SQS, SNS, Step Functions & EventBridge . Serious API engineering capability : versioning, documentation, throttling, rate-limiting, contract stability, DX-first design, and building APIs that other engineers love to consume. Some frontend experience with Typescript will be advantageous Some real-world identity engineering: familiarity with ...

ongoing development of our enterprise automation and AI capabilities, working across IT, security, architecture and business teams. You’ll: Define and evolve the strategy, service boundaries, lifecycle standards and operating model for enterprise automation and AI platforms. Lead the governance of technologies including Microsoft Power Platform, Power Automate, Power … Architecture, Audit and business stakeholders to enable innovation without compromising control. Develop reusable solution patterns, standards, templates and starter kits that make safe self-service adoption easier. Support the operationalisation of Copilot and AI-enabled workflows across Microsoft 365 and business processes. Lead platform roadmaps, lifecycle management, migration ...

Solirius Ltd. is seeking a Content Designer in London with hybrid working arrangements. You will design content to meet user needs, work with user-centred design colleagues and stakeholders through the agile service design phases, participate in user research, and contribute to prototypes and testing ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? ð Join … Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect 🌱 Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish ...

AtkinsRéalis is seeking a Service Management Leader in London to shape and deliver complex service architectures and management capabilities. You will advise across ITIL4 disciplines, lead multi‐partner teams, and ensure high performance across client programmes. The role emphasizes strong stakeholder engagement, roadmap creation, and proactive service design, delivery, and assurance across diverse IT environments. #J-18808-Ljbffr ...

role in building core capabilities for Operational Excellence and Process Improvement in FS, leveraging deep expertise in methodologies that fit this practice (Process Design & Optimisation, Operational Excellence Transformation, Process Digitisation, Service Optimisation etc) Ensure there is sufficient activity to produce a steady ongoing pipeline of opportunities for Operational … looking for candidates with skills and experience in the following areas: Experience of delivering operational improvement across front, middle and back-office service areas Proven experience of leading assignments and teams A track record of realising business benefits and outcomes Experience deploying advanced techniques such as digital technologies, cost ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … right task, you can expect to work across complex IT and OT environments, helping clients strengthen cyber resilience, secure critical systems and design practical security architectures that can be deployed safely in operational settings. OT and industrial control systems, including ... Security architecture approaches including segmentation, zoning, secure remote ...

Private sector clients. We are recruiting for a Senior Data Engineer to join our Hippo Herd. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. Our collaborative and agile culture empowers our teams to make a genuine impact. … play an important role in making Hippo the best Consultancy out there. You will work as part of a multi-disciplinary team combining data, design, product, delivery, analysis and engineering to deliver bespoke digital services that make a positive and meaningful impact on organisations and society. We’re confident ...

Consultant Analyst (11266) Requisition ID 11266 -Posted - Years of Experience (2) - Consulting - Where (1) Airwalk Reply is the Reply Group company specialised in the design and delivery of cloud-based services and solutions, driving technology-led transformational change in complex, regulated industries such as Financial Services, Government … Public Sector. We bring a unique combination of deep technical subject matter expertise across technology strategy, architecture, service design, engineering and security, alongside business domain expertise and a heavyweight delivery capability. https://airwalkreply.com/Role Overview As a Consultant Analyst, you will operate in a hybrid ...

play a key role in: Building core Operational Excellence and Process Improvement capabilities in Financial Services, leveraging deep expertise in methodologies such as Process Design & Optimisation, Operational Excellence Transformation, Process Digitisation, and Service Optimisation. Maintaining a steady pipeline of Operational Excellence/Process Improvement opportunities to meet revenue … Prince2, Agile). Automation – AI, RPA. Customer Journey & Operational Performance transformation. Qualifications and experience: Experience delivering operational improvement across front, middle and back‐office service areas. Proven leadership of assignments and teams, and a track record of realizing tangible business benefits. Deployment of advanced techniques such as digital technologies ...

matter experts, you will take ownership of the relevant technical elements of Invitations to Tender, Requests for Proposal, and competitive framework submissions. You will design and articulate secure, scalable, and cost-effective cloud solutions that meet customer requirements while aligning with Atos’ strategic, delivery, and commercial objectives. The role … through access to Atos learning and certification programmes across cloud and digital disciplines. What You’ll Be Doing Lead or support the technical solution design for cloud bids across public, private, hybrid, and multi-cloud environments. Write clear, accurate, and compelling technical and service responses for ITTs, RFPs ...

working. Work with embeddings as more than a retrieval concern. The same vectors drive network construction and community detection. Work within a model‐agnostic design, swapping models and embeddings on the back of the ML team's evaluations rather than being locked to one. Service design … production with regular check‐ins rather than close oversight. Own features and components end to end within a single system, contributing to system design and architecture discussions and taking on more of the design work as you build context. Build and maintain APIs used by internal teams ...

power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … contributor to our growing Salesforce capability. You will: Lead requirements gathering, discovery workshops and stakeholder engagement activities across Higher Education transformation programmes. Design and deliver Salesforce Education Cloud solutions that support recruitment, admissions, enrolment, student success, wellbeing and alumni engagement. Work with clients to challenge existing processes, identify opportunities ...