176 to 200 of 273 Service Design Jobs in London

Technical Lead

Location
City Of London, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design ...

ServiceNow Developer

Location
Greater London, England, United Kingdom
from monolithic legacy estates to new, user‐centric, cloud and hybrid‐based models. The company is a national leader in combining user‐centred digital service design with cloud‐based open architecture and modern technology services. Configuration and Development – Deliver high‐quality ServiceNow configurations and customisations aligned with assigned … user stories and platform best practices. Design Participation – Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early issue identification. Platform Standards – Follow established development standards, naming conventions, and guidance to maintain consistency and quality across the codebase. Team Collaboration – Work effectively ...

Solution Architect (Energy & Utilities)

Hiring Organisation
PA Consulting
Location
London, United Kingdom
Salary
£ 70 K
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Energy and Utilities community … Provide technical assurance at a programme level, ensuring that technical change programmes within the Energy and Utilities sector have the most appropriate architectural design and where appropriate reduces technical debt. Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design). ...

Team Lead (Microsoft 365)

Location
Greater London, England, United Kingdom
Technical Leadership & Solution Delivery Lead a team responsible for delivering Microsoft 365 and modern workplace solutions. Provide technical oversight across project lifecycles, including discovery, design, implementation, testing, and deployment. Act as a senior technical escalation point for complex customer engagements. Ensure solutions meet security, compliance, operational, and business requirements. … Support professional development and technical capability growth. Facilitate internal knowledge-sharing sessions and best practice workshops. Promote collaboration and continuous learning across the team. Service Transition & Operational Readiness Ensure successful handover of projects into operational support teams. Maintain high-quality documentation standards. Support knowledge transfer activities and operational readiness ...

Senior Service Designer

Location
Greater London, England, United Kingdom
Morson Edge (Technology) Posted 1 day ago Are you a Senior Service Designer with proven experience delivering Central Government/GDS programmes We're looking for an experienced consultant to join a leading consultancy, helping shape and deliver user-centred public services across high-profile government projects. UK Based … #ServiceDesign #GDS #GovernmentDigitalService #CentralGovernment #ContractJobs #UserCentredDesign #UX #PublicSector #Consulting #HiringNow Required Skills Strong Service Design background Consultancy delivery experience preferred Available to start ASAP #J-18808-Ljbffr ...

AI Security Consultant

Location
City of Westminster, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design … that can reason, retrieve data, call tools and take action. You will work with clients to assess AI security risks, threat model agentic workflows, design practical controls, and identify where AI can safely improve cyber security operations. This may include supporting secure AI adoption, reviewing LLM-based applications, advising ...

Digital Platform Architect (power platform)

Location
Greater London, England, United Kingdom
Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands‐on delivery … stakeholder engagement. You’ll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead ...

Digital Platform Architect (power platform)

Hiring Organisation
MORGAN PHILIPS UK LIMITED
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands-on delivery … stakeholder engagement. You'll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead ...

AI Security Consultant

Hiring Organisation
PA Consulting
Location
London, United Kingdom
Salary
£ 70 K
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? ð Join … Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option ...

Product Security Specialist for Medical Devices (Cyber Security)

Location
Greater London, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … often hiring for similar roles which your background might be better suited to. 5+ years ofrelevantexperienceinthe medical devicespace (eitherindustryor through consulting/service provider) Proficiency in security frameworks (e.g., NIST, OWASP, MITRE ATT&CK, PASTA, STRIDE) and standards such as FDA cybersecurity guidance Experience assessing security risks using industry ...

Principal Engineer I — Prepurchase Platform

Location
City Of London, England, United Kingdom
systemstradeoffs, understand why existing designs exist before proposing changes, and act on problems without waiting to be asked. You will lead platform modernization efforts, design event-driven architectures, and deliver systems thatremainresilient during the highest-demand on-sales, working across multiple teams within the Prepurchase domain rather than within … single service area. The platforms you work on have no single correct implementation; they are a continuous series oftradeoffdecisions made under real constraints. Your value comes from understanding thosetradeoffsclearly and improving them deliberately, not from implementing solutions in a vacuum. This is a hands-on technical role with ...

Principal, London

Location
Greater London, England, United Kingdom
management consultancies, often enhanced by in-house consulting in industry Expertise in CX is currently advantageous: end-to-end CX transformation (strategy to delivery), service design, blueprints, journey mapping, design thinking, and customer insights are sub-capabilities in high-demand Proficiency in Data and Analytics ...

IT Infrastructure Solutions Architect

Location
Greater London, England, United Kingdom
London**Employment Type:** Full-time (Hybrid)**The job**We are seeking an experienced and forward-thinking IT Infrastructure Solutions Architect to lead the architecture, design, and strategic evolution of our hybrid infrastructure platforms driving forward automation. This is a senior technical role requiring hands-on engineering excellence and solution … design, serving as a technical authority for our on-premises data center platforms, virtualization, storage and broader hybrid infrastructure.Working closely with Infrastructure & Operations (I&O) engineering teams, I&O leadership, and business stakeholders, you will translate business requirements and technology trends into scalable, secure, and resilient infrastructure solutions. ...

Principal Software Engineer - Customer Platforms

Location
Greater London, England, United Kingdom
mission-critical systems for M&S, as we scale. As a technical leader, you will be collaborating with multiple cross-functional teams to design, build, and maintain the software that powers our warehouse operations. Reports to Senior Head of Software Engineering What You'll Do: The Principal Software Engineer … role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows: Lead technical excellence from design to operations and launch of core product features or strategic programmes Drive technical direction and influence our overall strategy informing decisions on both Technology and Product investments as well ...

Head of Engineering - Studios Technology

Location
Greater London, England, United Kingdom
engineering. Experience leading engineering teams through delivery, change and growth, including performance management, coaching, mentoring and capability development. Strong understanding of system architecture, service design, scalability, performance, resilience and DevOps practices. Experience shaping technical roadmaps and making architectural or engineering decisions that balance business value, delivery pace … cloud platforms such as AWS or GCP, including cloud-native engineering patterns and operational best practice. Experience defining or operating engineering governance, technical assurance, design review or architecture governance processes. Excellent stakeholder management skills, with experience working closely with Product, Delivery, Architecture and senior technology leadership. Strong ability ...

Principal Cloud Engineer (Terraform), London

Location
Greater London, England, United Kingdom
Azure, and GCP into CBRE's centralized FinOps data store, applying modern pipeline patterns including event‐driven ingestion, incremental loading, and change data capture. Design and implement layered data models and transformation logic (raw, conformed, aggregated) using tools such as dbt, Spark, and cloud‐native processing services, ensuring data … curated datasets, aggregations, and data marts — that power FinOps dashboards, showback/chargeback reporting, and AI/ML model inputs. Microservices & Platform Feature Development Design and build modular microservices and APIs that expose FinOps data and AI/ML capabilities as reusable services — enabling other teams and internal platforms ...

Solution Architect (Energy & Utilities)

Location
Greater London, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Energy and Utilities community asa Solution … programme level, ensuring thattechnical change programmes withintheEnergy and Utilitiessector have themostappropriate architecturaldesignand whereappropriate reducestechnical debt. Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design). Collaborate closely with Engineering teams, often taking a lead SME role to define vision andestablishArchitectural Guardrails. ...

Chief Digital Officer, PAGE EXECUTIVE

Location
Greater London, England, United Kingdom
commercial growth through partnerships, investment, and technology-enabled innovation. Represent UEL as a leading voice in digital education, AI, and innovation. Digital Products and Service Innovation Establish a product-led approach to digital services and platforms. Lead multidisciplinary teams to deliver user-focused and outcome-driven solutions. Embed agile … Create a personalised, connected, and high-quality digital experience. Improve end-to-end journeys across recruitment, admissions, learning, support, and careers. Champion user-centred design and service excellence. Measure and continuously improve user satisfaction and engagement. Digital Education and Careers Innovation Drive innovation in teaching, learning, assessment ...

Chief Digital Officer

Hiring Organisation
University of East London
Location
City of London, London, United Kingdom
Employment Type
Permanent
growth through partnerships, investment, and technology-enabled innovation. Represent UEL as a leading voice in digital education, AI, and innovation. 3. Digital Products and Service Innovation Establish a product-led approach to digital services and platforms. Lead multidisciplinary teams to deliver user-focused and outcome-driven solutions. Embed agile … Create a personalised, connected, and high-quality digital experience. Improve end-to-end journeys across recruitment, admissions, learning, support, and careers. Champion user-centred design and service excellence. Measure and continuously improve user satisfaction and engagement. 7. Digital Education and Careers Innovation Drive innovation in teaching, learning, assessment ...

Applied AI Director

Location
Greater London, England, United Kingdom
culture of excellence, innovation, and continuous learning. Set and uphold technical direction across agent orchestration, tool use, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior. Align delivery across multiple partner streams, resolving dependencies and sequencing without escalation. Build and sustain senior stakeholder confidence, translating … systems, not just managing teams. Demonstrated experience with agentic systems in production, including orchestration, tool use, retrieval, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior. Experience building and leading high-performing AI teams, including hiring, development, and performance management. Proven track record of leading ...

Applied AI Director

Location
Greater London, England, United Kingdom
culture of excellence, innovation, and continuous learning. Set and uphold technical direction across agent orchestration, tool use, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior. Align delivery across multiple partner streams, resolving dependencies and sequencing without escalation. Build and sustain senior stakeholder confidence, translating … systems, not just managing teams. Demonstrated experience with agentic systems in production, including orchestration, tool use, retrieval, context assembly, human-in-the-loop design, and evaluation of non-deterministic behavior. Experience building and leading high-performing AI teams, including hiring, development, and performance management. Proven track record of leading ...

Customer Success Manager

Location
Greater London, England, United Kingdom
implementation. Act as the 'customer advocate,' representing customer needs and interests within Everfox. Onboarding: Create and deliver a tailored Customer Success Plan (CSP) and Service Design Pack (SDP) designed to align with support terms and conditions and each customer’s goals and needs, ensuring they maximize the value … health checks’ to evaluate the status of customers' Everfox deployments, providing recommendations to improve efficiency, effectiveness, and Return on Investment (ROI). Lead regular Service Reviews to assess progress against the CSP, review the findings from recent health checks, and gauge customer satisfaction and engagement. Use these reviews ...

Senior UI Designer - Conversion-Driven eCommerce

Location
Greater London, England, United Kingdom
seeking a contract Senior UI Designer to join our CX team. You will design interfaces that enhance user experience and drive conversions, working with leads in UX, UI and Service Design within a cross-functional team. This role focuses on creating pixel-perfect, responsive designs for ecommerce … clients with a strong emphasis on accessibility, consistency across design systems, and collaboration with product and development teams in a hybrid London-based setup. #J-18808-Ljbffr ...

Salesforce Developer

Location
Greater London, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design … term scalability of their work and takes pride in creating elegant solutions to the nuanced problems faced by modern universities. What You Will Do Design, develop, and maintain solutions on Salesforce Education Cloud to enhance the student lifecycle experience. Collaborate with business analysts, architects, and stakeholders to translate requirements ...

Senior AI Engineer

Location
Greater London, England, United Kingdom
power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer‐centric service design, and agile engineering practices to accelerate innovation in a tech‐driven world. Join our Digital & Data team working alongside product, design ...