76 to 94 of 94 Service Design Jobs in the Midlands

receive an alert: We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values … lawyers and fee earners. Deploys agile project management methodologies as well as IT best practice to provide an excellent and efficient service to all stakeholders Assists with any upgrades, integrations or configurations of existing tech solutions ensuring that all relevant stakeholders are communicated with in advance to minimise disruption ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

user stories and acceptance criteria Support product delivery teams in an Agile environment Translate complex business needs into clear and actionable requirements Contribute to service design and continuous improvement activities Essential Skills & Experience Proven experience as a Business Analyst within the public sector Strong requirements gathering and stakeholder ...

individual will bring both strategic and practical IAM expertise, helping to guide key decisions relating to identity governance, privileged access, technology selection and operational service design. Key Responsibilities: Developing and embedding enterprise IAM and PAM strategies Assessing current capabilities and identifying opportunities for improvement Creating practical roadmaps aligned … implementation providers and technology vendors Establishing governance frameworks, policies, processes and performance measures Enhancing privileged access management practices and identity governance controls Supporting the design of scalable IAM operating models and services Contributing to cyber security maturity and risk reduction initiatives Building strong relationships across technical and non-technical ...

technical specialist and helping drive successful outcomes. Reviewing and approving high-risk technical changes. Identifying and implementing automation opportunities to improve efficiency and service delivery. Leading technical projects and supporting the onboarding of new customers. Monitoring Microsoft's roadmap and identifying opportunities to introduce new capabilities and services … clients. Acting as a trusted advisor to customers, providing thought leadership and strategic guidance. Contributing to service design improvements, change proposals and roadmap development. Resolving complex and sensitive technical tickets while ensuring SLA and KPI compliance. This role is ideal for someone who understands the broader Modern Workplace ...

RELEVANT EXPERIENCEA strong understanding of EU consumer and depositor protection regulation and different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing)Irish consumer protection regulation - beneficial. 8+ years of experience in internal audit, external audit ...

teams, helping to understand user needs and improve digital products and services. You will conduct research, generate actionable insights and work closely with Product, Design, Technology and Business stakeholders to ensure decisions are informed by robust user evidence. Key Responsibilities Plan and conduct qualitative and quantitative user research, including … content and live services to identify usability issues and improvement opportunities. Embed user research throughout discovery, development and continuous improvement. Collaborate with Product Managers, Service Designers, Content Designers, Developers and Business Analysts. Present research findings and recommendations to technical and senior stakeholders. Ensure research considers accessibility, inclusion ...

research storage. The post-holder will shape next-generation networking and large-scale systems underpinning nationally significant programmes. Responsibilities include managing engineering staff, assuring service reliability, and guiding adoption of emerging technologies. Candidates need substantial experience in research computing infrastructure, plus leadership skills and knowledge of modern cloud … organisation's senior technical authorities for research infrastructure, combining strategic leadership, technical expertise, and team management responsibilities. You will lead the design, evolution, and operation of critical research computing platforms, including High Performance Computing (HPC), High Throughput Computing (HTC), storage, cloud, and networking services, ensuring they remain reliable, scalable ...

programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery. Responsibilities Plan and lead qualitative and quantitative user research across the full product lifecycle. Turn research findings into clear … actionable recommendations for product and design teams. Work closely with designers, developers and Product Managers to shape user-centred digital services. Facilitate workshops and present research findings to stakeholders at all levels. Champion inclusive research practices and accessibility throughout delivery. Mentor and support junior researchers, helping develop research capability ...

experience work, we'd love you on the team. Visit www.the company.com to learn more. Business Automation Engineer As part of the Customer Care Service Design team, a Business Automation Engineer is responsible for identifying operational inefficiencies and transforming manual processes into scalable, automated solutions that improve … tooling ecosystem and delivering roadmap initiatives that improve operational efficiency, automation maturity, and user experience. What You’ll Do Build and maintain automation solutions Design, develop, test, and deploy automations that eliminate manual work and improve operational efficiency. Maintain and enhance existing automations, integrations, and workflows to ensure reliability ...

people experience work, we'd love you on the team. Visit www.perk.com to learn more. Business Automation Engineer As part of the Customer Care Service Design team, a Business Automation Engineer is responsible for identifying operational inefficiencies and transforming manual processes into scalable, automated solutions that improve … tooling ecosystem and delivering roadmap initiatives that improve operational efficiency, automation maturity, and user experience. What You'll Do Build and maintain automation solutions Design, develop, test, and deploy automations that eliminate manual work and improve operational efficiency. Maintain and enhance existing automations, integrations, and workflows to ensure reliability ...

/3/2031. What you will do You will lead a small team of Research Infrastructure Engineers and be responsible for the design, configuration, security, uptime and availability of several large-scale research computing services, most notably the Baskerville NCR supercomputer. You will take a DevOps-based approach … service design, using a range of automation, observability and configuration management tools. You will collaborate with researchers, security teams and external vendors to ensure our services are robust, secure and responsive to the needs of the research community. Your skills and experience Deep experience in Linux system administration. ...

experienced Technical Lead. What you will do You will take technical ownership of the function, helping shape its future direction and raising standards across service design and delivery click apply for full job details ...

company is seeking a Business Automation Engineer to join the Customer Care Service Design team. You will transform manual processes into scalable automation using Make.com, Airtable, AWS, Zendesk and AI-powered tools. You’ll work with stakeholders across Customer Care, Product, Engineering and other functions to translate operational ...

experienced Technical Lead to own the technical direction of the modern workplace function. This role combines hands-on work with strategic influence, shaping service design and delivery. You will guide customer conversations, work with senior stakeholders, and ensure alignment of technology choices with client goals, while staying close ...

experienced Technical Lead. What you will do You will take technical ownership of the function, helping shape its future direction and raising standards across service design and delivery. You will provide technical guidance, support customer conversations and identify opportunities to improve services across the wider customer base. This ...

multiple workstreams, from Discovery through to implementation and benefits realisation. Translate strategic objectives relating to online learning into clearly defined business and functional requirements. Design and support the implementation of change, including new operating models, processes, systems, and capabilities that underpin online programme delivery. Facilitate workshops and engagement activities … diverse stakeholder groups to elicit, challenge, and prioritise requirements in a complex and evolving environment. Develop current and future state models, process maps, and service designs to support the transition to scalable and sustainable online education delivery. Provide structured analysis and insight to inform key decisions, including options appraisals ...

Service Transition Designer/Architect Location - Midlands - Hybrid Duration: 6 months Start - ASAP We are looking for a Service Designer/Architect to build a Service transistion framework for a Client, with the following experience: Someone to build a repeatable Service Transition framework and the supporting … capability. Experience of delivering framework that can be developed, applied and refined, Experience of developing and defining a formal Service Transition framework, supporting processes or complete documentation. The framework must therefore give a consistent way to determine what should enter IT ownership, in what order, and through what controls. ...

capability and make a visible impact – an opportunity to influence how these capabilities develop, create reusable solutions and help shape the future of service delivery within Atos.Key Responsibilities• Build and configure agents, workflows, and integrations• Utilize AI-assisted coding tools to accelerate development• Implement agent logic, prompts, and decision … flows• Integrate with enterprise systems (ITSM, APIs, data sources)• Test and validate agent behavior and outputs• Collaborate with architects and service designers on implementation• Contribute to reusable components and templatesRequired Skills• Strong software development skills (Python, APIs, scripting)• Experience with automation and workflow platforms• Familiarity with LLMs, prompt engineering ...