26 to 48 of 48 Service Management Jobs in Berkshire

responsible for improving how RWS detects, responds to and learns from production incidents across Product & Technology. The role will establish a consistent incident management approach, strengthen 24/7 production response, and work closely with SRE, Platform Engineering, Product Engineering and Production Engineering teams to improve the operability … take pride in managing the information security operation and safeguarding all our assets. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, Enterprise Platforms, With a dedicated team of over 500 staff, Product & Technology ensures ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

scientific equipment to deepen our understanding of the natural environment and inform decisions with real-world consequences.We are now investing in a new Asset Management System, creating a single, trusted source of information and transforming how our scientific assets are managed across the organisation. As such, we are looking … governance, data standards and operating model required for long-term success. Your new role You will lead the continued implementation, governance and operational management of the Science Asset Management System, acting as product owner and service lead during a critical transition into live delivery. Working across scientific ...

strong experience across legacy and modern SQL Server platforms, providing 2nd and 3rd line support, maintaining database availability, security and performance, and driving continual service improvement. Key Responsibilities Provide 2nd and 3rd line support across production, pre-production and development SQL Server environments. Administer and maintain SQL Server versions … incident resolution, troubleshooting and root cause analysis. Manage backup, restore and disaster recovery arrangements, including resilience and failover testing. Perform database performance tuning, capacity management and optimisation. Maintain database security, access controls, auditing and compliance. Develop automation and scripting solutions using PowerShell and T-SQL. Work closely with application ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. Working Pattern Hybrid — up to 3-4 days on site … Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles ...

will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery. Working Pattern Hybrid — up to 3-4 days on site … Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles ...

controlled environments. Experience in deploymentvalidation, end-user support, incident tracking, documentation, and operationalreporting. Certifications Microsoft EndpointConfiguration Manager, Microsoft Intune, Windows deployment, or equivalentendpoint management certification preferred. ITIL Foundation or equivalentIT service management certification preferred. Security clearance eligibilitymay be required. The engagement requires at least one SC-cleared ...

client.You will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery.Working PatternHybrid — up to 3-4 days on site per weekRotating … according to SLAAssisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environmentsActively tracking application health using performance management tools, log files, and automated alertsInvestigating Windows Event Viewer and application logs to identify root causes of errorsCreating and updating knowledge base articles ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … options and progress clearly. ESSENTIAL EXPERIENCE AND CAPABILITIES Proven enterprise application packaging experience, ideally gained within a desktop transformation or large managed-service environment. Strong packaging experience for Windows 10 and Windows 11, including complex applications with dependencies, drivers, licensing or custom configuration. Expert knowledge of Windows Installer ...

candidates must be comfortable working across both modern and legacy packaging technologies. You will work closely with application owners, desktop engineering, infrastructure, security and service management teams, and deal directly with customer stakeholders. You must be able to take ownership of packaging requests, manage priorities and explain risks … builds. Provide third-line support for packaging and deployment issues, diagnosing failures using installer logs and troubleshooting tools. Work within Change, Release and Configuration Management processes, maintaining accurate records, package documentation and working instructions. Produce deployment and application estate reporting to support decision-making and lifecycle planning. Contribute ...

annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management. In this client-facing role, you will take ownership of the full consultancy lifecycle—from discovery and solution design through configuration, testing, deployment … continual service improvement. You will translate complex business requirements into scalable, efficient HaloITSM solutions that elevate operational performance, user experience, and reporting capabilities. Key Responsibilities Consultancy & Solution Design: Lead client discovery workshops, advise on ITSM best practices and automation opportunities, and produce clear technical documentation and solution designs. Configuration ...

will work with product owners, architects, engineers and business stakeholders to embed AI, automation and predictive operations into core IT and business processes, improving service performance, user experience and operational efficiency. The role will shape how SSE leverages ServiceNow AI capabilities to deliver scalable, secure and future-ready digital … Experience designing and delivering AI, automation or operational intelligence solutions within complex enterprise environments. Strong understanding of IT operations, cloud platforms, observability, monitoring and service management practices. Knowledge of AI technologies and their practical application to operational challenges. Experience engaging with senior stakeholders and translating business requirements into ...

vulnerability remediation. Support infrastructure modernisation and migration projects. Perform root cause analysis and manage technical incidents and changes. Maintain technical documentation and follow ITIL service management processes. Work closely with network, security, desktop and application teams. Essential Skills & Experience Proven third-line Infrastructure or Active Directory engineering experience. ...

programming script languages such as Java and VBScript. Detailed information about application functions,bug fixing, and testing protocols Written and verbal communication skills Project management skills Skills, Knowledge, and qualification Java, Selenium, JMeter, Postman Nice to have technologies and experience: Nginx IPv4 Networking Software engineering (C/C++/… Certified DevOps Engineer – Professional Sun Certified Java Programmer (SCJP) for J2SE 6.0. Sun Certified Web Component Developer (SCWCD) ITILv3 Foundation Certificate in IT Service Management #J-18808-Ljbffr ...

support activities, such as developing hardened base containers. Spotting instances where teams are not using best practice; advising around delivery risk. Supporting engineers in service topology discovery; helping to define QA and deployment pipelines. Driving adoption of new tools so teams they can improve their integration appraches; developing … support activities, such as developing hardened base containers. Spotting instances where teams are not using best practice; advising around delivery risk. Supporting engineers in service topology discovery; helping to define QA and deployment pipelines. Driving adoption of new tools so teams they can improve their integration appraches; developing ...

player, ie take ownership of contributing to the overallteam capability and knowledge Any of the below certifications are advantage: ITILv3 Foundation Certificate in IT Service Management #J-18808-Ljbffr ...

Rise Technical Recruitment Ltd in Reading is seeking a Sales Executive for IT Service Management to own new business development and account growth. You will build relationships with enterprise clients and drive growth across the ITSM portfolio. The role is hybrid (3 days on-site, 2 days work ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits, this is a fantastic opportunity to take ownership of client projects, implementing ...

Consult is seeking an ITSM Consultant to join a rapidly expanding, globally recognized IT service management provider at the forefront of AI in the space. The role focuses on HaloITSM design, configuration and deployment across high-profile clients, guiding projects through discovery, design, testing and delivery. You will ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

oplossingen te ontwikkelen, een succesvolle integratie te ondersteunen en duurzame klantrelaties op te bouwen. Pink Elephant is een wereldwijde specialist op het gebied van servicemanagement die organisaties helpt de implementatie van best practices op het gebied van servicemanagement te versnellen door middel van onze opleidingen, adviesdiensten, IT-ondersteuning en ITSM … klantrelaties verder uit te bouwen na de inwerkperiode. Gewenste ervaring Aantoonbare ervaring met de verkoop van uitbestede servicedesk- of eindgebruikersondersteuningsdiensten. Kennis van IT-servicemanagement en de ITIL-principes. Bestaande relaties met relevante middelgrote of grote bedrijven in het Verenigd Koninkrijk. Relevante werkervaring in het bedrijfsleven en een bewezen staat ...