26 to 33 of 33 Service Management Jobs in Manchester

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

working irregular hours and overnight stays when required, with prior notice About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making … you. Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). ...

strategic and operational leadership role, driving a digital-first approach across infrastructure, cyber security, Microsoft 365, Azure, Dynamics 365, AI agents and care management systems. You will balance reactive IT service excellence with proactive digital transformation, ensuring secure, cost-effective and scalable technology that delivers measurable business value. … will: Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

Responsibilities Lead the delivery of the organisation's TechOps portfolio, including infrastructure, platform and operational technology initiatives. Own programme planning, prioritisation, governance and dependency management across multiple concurrent projects. Partner with senior leaders across Infrastructure, Networks, Platform Operations, DBA, Service Management and SRE teams. Drive change control … risk management and delivery reporting across the technology function. Ensure resilience, availability and operational readiness are embedded throughout programme delivery. About You Proven experience leading large-scale infrastructure or TechOps delivery programmes. Strong understanding of infrastructure, networks, platforms, databases and operational technology environments. Ability to influence and challenge senior ...

implementation support. Implement a range of solutions —from routines for calculating member benefits and programs for loading/validating data, to automated reports for service management. Collaborate with the Operations team and across the wider business. You will build strong working relationships across teams and with customers Deliver solutions ...

Dynamics 365, Power Platform and related applications used across the organisation. This is a fantastic opportunity for someone with Dynamics 365 knowledge, strong customer service skills and a passion for technology to develop their technical career. What will I be doing? As our CRM Support Executive, you'll: Provide … diverse range of teams and stakeholders. This role offers a clear pathway into Functional Consultancy and other specialist technology careers, including Product Ownership, Service Management and Data & Governance. From day one, you'll also benefit from: An excellent pension scheme with employee and employer contributions jointly totalling ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

senior stakeholders to secure the right outcomes. Based in Manchester or Warrington with a hybrid pattern, you will align Platform Operations, Infrastructure, SRE and Service Management, driving delivery excellence across major programmes and #J-18808-Ljbffr ...