1 to 25 of 29 Service Manager Jobs in the Midlands

Rushcliffe Borough Council have an exciting opportunity for a Service Manager and Monitoring Officer to join their team. Location: NG2 7YG Salary: Up to £74,220 per annum Job Type: Permanent/37 hours per week Close Date: 28th of April 2024 About Us: Rushcliffe Borough Council … live in the region with many residents reiterating their belief it is a can do council, backed up by industry commercial and entrepreneurial awards. Service Manager and Monitoring Officer - The Role: The Service Manager and Monitoring Officer role is ideal for individuals seeking to … they will maintain direct leadership of the legal team. The role involves assisting the Chief Executive in providing leadership, guidance, and direction to the service area. This encompasses effective operational management, continuous improvement of services, and offering professional guidance to the council on service functions within the Chief more »

Client Service Manager Cannock, Staffordshire £30,000 - £40,000 per annum Key account management Developing client relationships and new business opportunities Ensuring that all service level agreements are achieved Permanent role - £30k to £40k basic (depending on experience) Ideally with experience within the commercial vehicle industry … Based in Cannock Duties of a Client Service Manager * Develop healthy relationships with customers and deliver the best service levels possible * Discover new business opportunities and set up meetings - including planning and preparing presentations * Increase sales revenue from accounts working with the Business Development Manager … Monitor performance to achieve KPIs * Train, mentor and develop staff - leading by example * Manage a team to perform * Continuous improvement Experience of a Client Service Manager: * Excellent communication and organisational skills * Ability to lead and manage by example with a passion to succeed * Previous management or team more »

Our clientis looking to recruit a Service Manager for the Childrens Social Care Quality Assurance Team. The successful candidate will be working in a well-structured, organised team who are growing their social worker staffing levels. To be considered for this post, you will be a qualified … Social Work Manager who is in embedded in good practice and committed to the development of social workers practice. The Quality Assurance Service Manager will play a key role in driving our service improvement through the implementation of their quality assurance framework for determining … how well they deliver their services and support to the children and families they help. This requires the Quality Assurance Service Manager to coordinate with managers and senior leaders on delivering the quality assurance activities, such as monthly collaborative audits and moderation's, deep dive and thematic more »

Workshop Service Manager Are you an experienced Service Manager or Workshop Foreman looking to join a market leader in hire? Do you enjoy supporting colleagues and helping get the best out of them? We're looking for a Workshop Service Manager … to customers and familiarise customers with machine operation. Ensure all maintenance actions are carried out to appropriate standard and in within acceptable timescale e.g. service, thorough examination etc. Ensure all engineering related initiatives are carried out to appropriate standard and within acceptable timescales e.g. TechX. Ensure safe systems of … box talk' type information sessions to engineering staff. Maintain appropriate stock holding levels for spares, sundries, fuels and lubricants. Liaise with external parts and service providers when required. Contribute to inter-group projects and initiatives. Develop productive relationships across all regional and inter-regional functions to meet the overall more »

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid … working is in place. Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »

Service Desk Manager Birmingham Hybrid £40,000 Are you an experienced IT professional who is looking to upskill in their career? We are seeking a Service Desk Manager with 2-3 years of experience in a Managed Service Provider (MSP) environment to join … our clients growing team. As a Service Desk Manager, you will play a crucial role in leading their service desk team to deliver exceptional IT support to their clients. Key Responsibilities: Lead and mentor a team of service desk technicians to ensure they deliver high … quality and timely support to their clients. Oversee the day-to-day operations of the service desk, ensuring that service level agreements (SLAs) are met and exceeded. Act as a point of contact for key clients, maintaining strong relationships and addressing any escalations or issues promptly. Continuously assess more »

Job Title: IT Service Manager Location: Northampton Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers … Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization. Responsibilities … with suppliers to ensure optimal service delivery and negotiate cost-effective contracts. reduce costs while maintaining high-quality service levels. discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation more »

family A Simply Health Cash Plan- to help you with healthcare costs including dental, physiotherapy, chiropody, optical, new child payment, prescriptions and more Long service rewards starting at £100 increasing to £150 depending on length of service we believe our staff are our greatest asset and we want … we want to support you in your career in care, from becoming a mental health first aider, to career progression- from support worker to service manager, your development is our development Regular supervisions with your manager, team meetings and feedback Refer-a-Friend Award earn … shops both online and on the High street We have an exciting new opportunity in the Telford, Bridgnorth and Broseley area for an Assistant Service Manager who can share in Bethphages values. This role will see the ideal person supporting the Service Manager to more »

Position: Air Conditioning and Refrigeration Service Manager Location: Bromsgrove, West Midlands Duration: Permanent Salary: From £50,000 to £55,000 plus company car and a Quarterly and Annual Bonus We are looking for and Experienced Service Manager with a strong technical working background in … a very well established and recognised Refrigeration and Air Conditioning Company. This company have a great reputation within the industry for providing an excellent service as well as supporting its engineers and staff. The right person for this position will have a strong technical working background in air conditioning … client meetings as well as supporting the engineers on site. Requirements Strong technical background in air conditioning and refrigeration Must have experience managing a service or installation team Based in a commutable location to Bromsgrove Full UK driving licence Supportive to engineers and clients Ability to do some service more »

The Opportunity: We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Management … framework. The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence. You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions … across the team. Skills and Experience: Strong experience working in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding more »

The Opportunity: We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. You will join a team of experienced Service Managers handling P1-P3 incidents based on the ITIL Incident Management … framework. The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence. You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions … across the team. Skills and Experience: Strong experience working in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding more »

Were looking for an experienced and ambitious Service Manager to work at our Nottingham Motorstore. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours. About the role As a Service Manager for Arnold Clark … you will have full responsibility for delivering consistently excellent customer service and making sure both the retail area and workshop are maintained to the highest standards. As well as managing and coaching staff, setting goals and objectives, and making sure youre compliant with policies and procedures, youll ensure the … would suit an experienced automotive manager with lots of fantastic ideas and a proactive, positive attitude. Day-to-day duties Managing a service team of technicians, advisors and support staff, and making sure productivity and efficiency targets are achieved. Making sure all the servicing work that takes more »

We are looking for a Field Service Manager to join our well-established Brackley Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever … of the management team within the branch, you will play a pivotal role in driving operational excellence and exceeding business goals. As the Field Service Manager, you'll lead a team of skilled Lift Engineers. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This is a fantastic opportunity for an individual with previous experience within the more »

We are looking for a Field Service Manager to join our well-established Brackley Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever … of the management team within the branch, you will play a pivotal role in driving operational excellence and exceeding business goals. As the Field Service Manager, you'll lead a team of skilled Lift Engineers. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This is a fantastic opportunity for an individual with previous experience within the more »

Job Title: Service Delivery Manager Who Are We? Join a dynamic waste management company committed to delivering excellence in service and sustainability. As a Service Delivery Manager, you'll play a pivotal role in ensuring efficient operations and exceptional customer service. Role Overview … The Service Delivery Manager will lead the daily operations of the office and collection drivers, ensuring tasks are completed in line with health and safety policies and profitability objectives. Working closely with the Service Leadership team, you'll strive to deliver a best-in-class service … Sign off new contracts, ensuring feasibility and location compatibility. Manage customer billing for extra waste collection. Keep the Depot Customer Hotlist updated and communicate service issues. Perform other reasonable tasks as required. Skills and Experience: Strong leadership and customer service skills. Extensive knowledge of the waste industry. Proficiency more »

Building Services Manager/M&E Manager Building Services Manager/M&E Manager - a leading Tier 1 building contractor is searching for a Building Services Manager/M&E Manager to join their established team in Leicester. … This is an excellent opportunity for a Building Services Manager to play a leading role within an award winning business focussed the development and wellbeing of their teams. The Building Services Manager/M&E Manager role will play a key role in the … includes education, healthcare, and commercial projects ranging for £10m - £50m. The company have forecast continued growth creating excellent career opportunities for a Building Services Manager/M&E Manager looking for new challenges and progression within a leading construction business. They have a full order book more »

Job Title: IT Service Manager Location: Holborn Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers … Strategy, Delivery. Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization. Responsibilities … with suppliers to ensure optimal service delivery and negotiate cost-effective contracts. reduce costs while maintaining high-quality service levels. discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation more »

Service Manager - up to £45,000 plus company car Are you an Account manager with experience in ITIL? DCS Technology are working in partnership with a key client to find a services manager. You will be a joining an industry leader to help manage partnerships … on a nationwide scale. About the role: Drive operational IT standards and practices across the business. Support and remain responsive to all service and customer needs. Reporting on service standards for specific franchises. Working with OEM's to collaborate and manage any upcoming changes. Continually drive service improvement across various business areas. Complete physical visits to your relevant sites across mainland UK, ensuring that service standards and KPI's are being met. Conduct reviews with key stake holders with service performance in mind. Provide 24 X 7 IT Duty manager cover more »

We are looking for a Field Service Manager to join our well-established Brackley Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever … of the management team within the branch, you will play a pivotal role in driving operational excellence and exceeding business goals. As the Field Service Manager, you'll lead a team of skilled Lift Engineers. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This is a fantastic opportunity for an individual with previous experience within the more »

IT Service Manager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and support … although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify more »

We are looking for a Field Service Manager to join our well-established Brackley Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever … of the management team within the branch, you will play a pivotal role in driving operational excellence and exceeding business goals. As the Field Service Manager, you'll lead a team of skilled Lift Engineers. Guiding them towards successfully achieving our Business Plan targets for Planned Preventative … outs within our branch's designated area. You'll have the opportunity to shape and inspire your team. Ensuring that they consistently deliver exceptional service that aligns with our company values and Health and Safety standards. This is a fantastic opportunity for an individual with previous experience within the more »

We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham. This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the … qualified/relevant degree and have significant experience in transition management or have substantial on the job experience in this area. Strong people and Service Management skills where needed. Proven analytical and problem-solving skills used to identify and implement in the service area. Have led and shaped … transition into operational service with a focus on handing over to operational support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an understanding more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact … within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »

for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »

Field Services Manager Location: Midlands, UK with Hybrid working Start date: ASAP Salary: Competitive based on experience Key Experience: O&M, HV, High Voltage, HVDC, After Sales, Maintenance, Management. Our client is a leading supplier of EPC services to the electricity transmission & distribution industry. They have a growing … Europe, Middle East and North America. As part of their growth plans, they are launching a HV services team, based in the UK to service the local UK market and various European countries. As HV Services Leader, you will have the opportunity to establish and lead commercial and operational … teams to win and deliver HV service contracts that deliver operations and maintenance activities beyond warranty periods. This is an exciting role where you could work with the latest HVDC, switchgear and HV technology, participate in the O&M of high profile onshore and offshore substation projects and play more »