1 to 25 of 45 Service Manager Jobs in the Midlands

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like … developed team leadership, management and consultation skills Strong experience building and managing relationships with senior stakeholders and business leaders Good understanding of IT services, service delivery and how technology enables business outcomes Track record of translating business needs into service improvements, priorities or investment opportunities Experience using performance ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles … developed team leadership, management and consultation skills Strong experience building and managing relationships with senior stakeholders and business leaders Good understanding of IT services, service delivery and how technology enables business outcomes Track record of translating business needs into service improvements, priorities or investment opportunities Experience using performance ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles … developed team leadership, management and consultation skills Strong experience building and managing relationships with senior stakeholders and business leaders Good understanding of IT services, service delivery and how technology enables business outcomes Track record of translating business needs into service improvements, priorities or investment opportunities Experience using performance ...

Operations Manager/Service Delivery Manager Lead high-performing operational teams, develop managers and turn performance insight into measurable service improvement. This senior leadership opportunity offers meaningful operational impact within a major transformation programme, with hybrid and flexible working supported. If youve also worked … following roles, wed also like to hear from you: Senior Operations Manager, Operational Delivery Manager, Business Operations Manager, Service Manager, Performance Manager, Operational Performance Manager, Continuous Improvement Manager, Customer Operations Manager This role ...

Managed IT Services | Microsoft Cloud | Cyber Security | Digital TransformationPedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital TransformationYour Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team LeadershipWho We AreNexian is a leading technology partner specialising … Services business. Supportive, collaborative culture. Your Experience May IncludeTechnical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations ...

Confidential Opportunity | Service Delivery Manager | North Birmingham Leading Service Delivery Within a Growing IT/Cloud Services MSP environment £45,000 - £55,000 + up to 10% bonus + Strong Package | Office-based | Growing MSP Are you an experienced Service Desk Manager/… Service Delivery Manager who knows that great IT service is about more than closing tickets? This could be the opportunity you've been looking for. A well-established, ambitious Managed Service Provider (MSP) is looking for a Service Delivery Manager to take ...

Career Opportunities: Branch Service Manager (19102) Requisition ID 19102 -Posted 10/01/2026 - Technology (50000000) - Technology Services (60000463) - Chesterfield (126252) - Information Technology - Fixed Term - Full Time - East Midlands Salary: Competitive plus comprehensive benefits package Grade: 3B Reporting Line: Head of Branch Service Management Contract … Type: Permanent Working Pattern: Full-Time Hybrid Location: London/Bolton Closing Date: 15th October 2026 What to expect As a Branch Service Manager, you will join us on our journey and undertake a highly influential role responsible for ensuring the effective delivery, performance and continual improvement ...

Service Delivery Manager - Contract Location: Birmingham - Hybrid Contract: Initial 6 months IR35: Inside IR35 Rate: £300-£350/day, depending on experience Working Pattern: Initially onsite during onboarding, moving to 3 days per week onsite The Role We are looking for an experienced IT Service Delivery … to take ownership of the day-to-day delivery of IT services within a large, operationally critical environment. This is primarily a service management and operational leadership role , rather than a major transformation position. You will inherit an established service and be responsible for ensuring ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services … enable colleagues to deliver safe and effective care. The Digital Service Delivery Manager will provide ITIL-aligned service-management and supplier-governance assurance across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement ...

will be notified whenever a new position that matches your criteria becomes available. Overview We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing the delivery … complex voice and UC managed services to enterprise customers. The successful candidate will bring a minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you've also worked in the following roles … also like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Bus click apply for full job details ...

Technical Service Manager Location: Norwich, NR9 Salary: Up to 75k Job Type: Permanent Sector : Coffee The Opportunity We are looking for an experienced Technical Service Manager to take ownership of technical standards, engineering quality and technical escalation across all regions. This … function, while ensuring engineers have the procedures, training and support required to deliver consistently high standards. Key Responsibilities; Technical Standards & Procedures Define and maintain service procedures and technical standards. Establish and maintain installation standards. Ensure compliance with manufacturer requirements. Produce and manage technical bulletins. Develop and maintain safety protocols. ...

Service Desk Manager Location: Derby Salary: Competitive, dependent on experience Hours: Full-time -Hybrid We are recruiting an experienced Service Desk Manager to lead and develop a busy customer-focused support team within a growing organisation. IT industry experience is not essential. … looking for a strong people manager with experience leading a service desk, helpdesk, customer support or similar service-based team. The Role Lead, motivate and develop a customer-focused support team Manage workloads, resources and day-to-day service delivery Monitor KPIs, service levels ...

Service Delivery ManagerAs a Service Delivery Manager, you will work be accountable for end-to-end service delivery, performance and customer experience across assigned managed service customers. You will operate as a trusted partner, ensuring services are proactive, value-led and aligned to customer … business outcomes. Success is measured by customer trust, service quality, retention and perceived value, not just SLA attainment. You will have a single point of accountability, owning outcomes, driving improvements and ensuring customer confidence in both service and organisation. Job Role Responsibilities. Own end-to-end service ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear … build organisations, operating at the forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly ...

Department : Managed Services Reports to : Operations Manager Shape the Future of Managed Services We're looking for an experienced and people-focused Service Delivery Manager to join our growing Managed Services team. This is a newly created role that offers a unique opportunity to help … define service delivery standards, influence best practice, and make a significant impact on both client experience and team development. As a Service Delivery Manager, you'll be responsible for leading the delivery of exceptional service across multiple client accounts, ensuring operational excellence, strong client relationships ...

Service Desk Manager Derbyshire| Hybrid - 3 days onsite | We're recruiting exclusively for a Service Desk Manager to join a large, established technology function supporting approximately 4,000 users across 370 sites globally. You will lead a team of seven across the Service Desk, taking ownership of day-to-day service performance while helping shape how the function develops as the business continues to grow. This is more than a role focused on ticket queues and SLAs. The business has expanded quickly, creating a genuine opportunity for someone to come ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead …/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term … contract. The business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three ...

that OT systems produce is key in enabling us to achieve our performance commitments (including reduction in leakage and pollutions) and providing an excellent service to our customers. The Service Line Manager will be accountable for the development and operations of the Service Line Products …/OT convergence around software/data and be able to manage the commercial and financial model used to run and enhance the Service Line. The Service Line Manager will need to coordinate and align the delivery of Product change and enhancements with other delivery routes ...

sure that everybody feels empowered to bring their authentic self to work. About the Role We’re looking for an experienced and driven IT Service Delivery Manager to lead our Service Delivery function and ensure our people have the reliable, secure and effective technology they need … their jobs. As part of the IT Senior Management Team, you’ll lead a team of Service Delivery Support Engineers delivering high-quality 1st and 2nd line IT support across the business. You’ll combine strategic thinking with hands‐on leadership, driving service improvement while ensuring ...

Post Office Ltd. is seeking a Branch Service Manager to lead IT service delivery and continual improvement across a complex technology landscape. You will work with technical teams, suppliers, and senior stakeholders to ensure service stability and high-quality outcomes for Postmasters and customers. ...

Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days … work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team ...

Description Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive … work and live. It is personal to all of us.” - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team ...

Role Are you passionate about delivering exceptional IT support, leading high-performing teams, and ensuring outstanding customer experiences? We're looking for an experienced Service Desk Manager to oversee the day-to-day operations of a busy service desk, managing and developing a team of first … second-line support professionals. You'll play a pivotal role in driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved. Working closely with clients and internal stakeholders, you'll identify opportunities to enhance service delivery, implement best practices, and help shape ...