24 of 24 Service Manager Jobs in the Midlands

Service Manager, off the tools {Auto Electronics} Nottingham £40,000 to £45,000 + Company Benefits Are you a Service Manager from an automotive background or similar looking to take a step into an off the tools, managerial role? Do you want to join … reputations and ambitious growth plans over the coming years and offering good long term career opportunities. On offer, is the exciting opportunity for a Service Manager to join a leading supplier, and installer of aftermarket automotive installations. With over 20 years of experience supplying the public, trade ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits We’re currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role … supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). You’ll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will ...

MS668 - Front Office Service Manager Location: Watford Salary: £70,000 - £80,000 + package Overview: First Military Recruitment are currently seeking a Front Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end delivery, performance … asset audits and ensure compliance with policies Promote a customer-focused, service ownership culture Skills and Qualifications: Experience delivering end-user IT services (service desk, devices, software, etc.) Experience in multi-vendor or outsourced environments Knowledge of IT asset management best practices Understanding of ITIL and SIAM frameworks ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will … oversee a team of service desk engineers, ensuring exceptional support and service delivery across a growing client base. Key Responsibilities: Lead and mentor a team of service desk engineers, providing day-to-day guidance, coaching, and performance management. Oversee IT service desk operations, ensuring efficient ticket ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users … extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within ...

considered. Job Title: Services Sales Manager Department: Services/Tech Location: 7 Vantage Drive, Sheffield (Hybrid) Reports to: Director of Operations & Service Delivery Direct reports: None Contract: Fulltime, permanent Role Purpose Own the commercial and service relationship for Managed Service clients, ensuring what we sell … deliverable, profitable, andexceeds client expectations. You willmanageinlifeaccounts from a service perspective (QBRs, success plans, project facilitation, service improvements), protect and grow renewals , and win new managed services opportunities across existing andnetnewclients.Youllalso build pricing , administer contract paperwork , and act as the conduit between Account Managers, clients, the Service ...

Service Operations Manager (Stoke-on-Trent) We are looking for a talented Service Operations Manager to join a growing and dynamic team in Stoke-on-Trent. This is an exciting opportunity to play a key role within the Service team, supporting the delivery … services while driving continuous improvement across operational processes. In this role, you will oversee Change, Incident, and Problem Management, ensuring best-practice IT Service Management (ITSM) processes are followed. You will analyse service performance data, identify trends, and work closely with the Service Operations Lead to guide ...

Service Operations Manager Location: Stoke-on-Trent (Onsite - 5 days per week) Salary: £45,000 per annum Clearance: Eligible for SC Clearance About the Opportunity Sanderson Government & Defence is proud to be partnering with a specialist secure ICT provider delivering critical services into the UK Defence, Security … Government sectors. Our client supports highly sensitive, mission-critical environments where service reliability and security are paramount. We are looking for a capable and driven Service Operations Manager to join their team on a full-time onsite basis in Stoke-on-Trent. This role offers ...

Network Service Operations Manager £65,000 £75,000 + benefits Birmingham, West Midlands Hybrid working (2 days onsite) Were partnering with a growing, technology-led business to appoint a Network Service Operations Manager responsible for ensuring operational performance and customer experience across a national … service network . This is a hands-on role at the heart of service delivery, ideal for someone who thrives on improving processes, using data to drive decisions, and ensuring services are reliable, efficient, and customer-focused. The environment includes hardware and software-based infrastructure , including EV charging ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will … oversee a team of service desk engineers, ensuring exceptional support and service delivery across a growing client base click apply for full job details ...

Company description: XPO TRANSPORT SOLUTIONS EUROPE Job description: IT Service Desk Manager Supplier & ServiceNow Product Owner (EU) Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Desk Manager to join our dynamic IT team … days per week. This role is pivotal to how IT services are delivered across the organisation. The successful candidate will manage our outsourced service desk as a strategic supplier, ensuring high-quality, SLA-driven service delivery and outstanding customer experience. In addition, the role will own Major Incident ...

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management … ensures that IT services align with business needs. The ideal candidate will works closely with technical teams, vendors, and business stakeholders to maintain service stability and enhance user satisfaction, driving a customercentric culture within the TechTeam. The SDM should have a broad understanding of cloud, infrastructure and applications ...

Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days … work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users ...

Strategic leadership role | Influence childrens social care practice | Shape service improvement | Evidence-informed decision making If youre an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across childrens services. Youll … culture that values reflective practice, continuous learning, and professional accountability. This is a role with scope for strategic influence, autonomy in shaping service development, and direct impact on outcomes for children Package & Benefits Salary - £86,974.41 to£99,655.50 Up to £5,000 relocation package and practical support with ...

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role … working closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes - owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan ...

Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management ...

Strategic leadership role Influence childrens social care practice Shape service improvement Evidence-informed decision making If youre an experienced social care professional ready to drive quality and improvement, this Quality Assurance Service Manager role offers the chance to lead and shape practice across childrens services click ...

Network Service Operations Manager £65,000 £75,000 + benefits Birmingham, West Midlands Hybrid working (2 days onsite) Were partnering with a growing, technology-led business to appoint a Network Service Operations Manager responsible for ensuring operational performance and customer experience across a national … service network click apply for full job details ...

Service Operations Manager Location: Stoke-on-Trent (Onsite - 5 days per week) Salary: £45,000 per annum Clearance: Eligible for SC Clearance About the Opportunity Sanderson Government & Defence is proud to be partnering with a specialist secure ICT provider delivering critical services into the UK Defence, Security ...

This is an exciting opportunity to join our dynamic, forward-thinking organisation and play a key role in supporting our residents. As ICT Service Support Manager, you will lead our ICT Service Delivery Team and act as the main operational interface between the business … Services. Youll ensure that service delivery meets agreed KPIs and high-quality standards, managing the Service Desk and technical support functions, and be the point of escalation for the ICT Service Delivery Team to provide operational guidance and technical support for complex issues. Using practises from ...

This is an exciting opportunity to join our dynamic, forward-thinking organisation and play a key role in supporting our residents. As ICT Service Support Manager, you will lead our ICT Service Delivery Team and act as the main operational interface between the business … Services. Youll ensure that service delivery meets agreed KPIs and high-quality standards, managing the Service Desk and t click apply for full job details ...

ROLE: CNI Technical Services Manager HOURS: Full Time LOCATION: NGH, Warwick At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a CNI Technical Services Manager … compliance, training development, and maintenance of training matrices Coordinate with scheduling and planning teams to manage workforce allocation, resource constraints, annual leave, and ensure service delivery aligns with operational plans Act as the primary client point of contact, providing updates, resolving issues, managing escalations, and supporting meetings, reporting ...

Opportunity: Client Services Manager (12-Month FTC) Location: Hinckley, Leicestershire (Full-time Office Based/Hybrid after training) Salary: £33,000 - £40,000 (Depending on experience) Start Date: April 2026 (Immediate availability required) The Role This isn't a sales role; it's about relationship management, retention ...