1 to 25 of 36 Service Manager Jobs in the Midlands

Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology … business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations ...

Managed IT Services | Microsoft Cloud | Cyber Security | Digital TransformationPedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital TransformationYour Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team LeadershipWho We AreNexian is a leading technology partner specialising … Managed Services business.• Supportive, collaborative culture.Your Experience May IncludeTechnical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations ...

Pimlico Banks Recruitment are working with an established business in Daventry looking for an experienced Customer Service Manager/Customer Services Manager to lead and further develop its customer service function. You'll take responsibility for an established customer service and sales administration … ability to work effectively across different business functions You may currently be working as a Customer Service Manager, Customer Services Manager, Customer Experience Manager, Sales Support Manager or Head of Customer Services. The Opportunity You'll take responsibility for an established ...

Service Delivery Manager - Fire and Security - East Midlands - Near Sutton in Ashfield, Nottinghamshire, East Midlands - To £55k + Benefits Fire and Security Careers are recruiting for an established and respected Fire & Security company seeking a Service Delivery Manager - Fire and Security to oversee service operations and ensure high quality delivery across their customer base who are getting PPM, Service and maintenance of Fire & Security. This role is ideal for someone with strong industry experience from a BAFE, NSI, SSAIB or FIA aligned Fire & Security company, who understands service delivery, compliance ...

Service Delivery Administration Manager We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities. Position: 000044 Service Delivery Administration Manager Location: Home-based, Midlands or South East … hours per week Salary: Circa £33,500 per annum Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long ...

Technical Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Technical Service Delivery Manager, managing global customer relationships and ensuring the successful delivery of technical services. As Technical Service Delivery Manager, you'll run QBRs and service reviews, monitor SLAs, drive service improvements and act as an escalation point for customer issues. Key Responsibilities: Run QBRs and technical service reviews. Monitor SLAs, service metrics and improvement actions. Manage relationships with key customer stakeholders. ...

diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services, as well as engaging in relevant client-relationships … well as supporting business development activity for potential new clients.Minimum requirements:Experience working in a commercial IT (software) environment, with a thorough understanding of service management.Eligibility for security clearance is a must.Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed … Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future ...

Service Delivery Manager | Networking & IT Services £50,000 - £60,000 + Bonus | Hybrid West Midlands, England, United Kingdom Hybrid Working I'm working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high … performing customer success team. This is a fantastic opportunity for someone who enjoys building strong customer relationships, driving service excellence, and acting as a trusted advisor throughout the customer lifecycle. You'll play a key role in ensuring customers receive an outstanding service experience while working closely with ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management … point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is £35,000. Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service ...

market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Job DescriptionSenior Oracle ERP Service Delivery ManagerWould you like the opportunity to further develop your expertise across Oracle Cloud ERP, HCM, EPM and Oracle SaaS Managed Services How would … Finance, HR, and Supply Chain solutions to some of the world's leading organisations At Version 1, we are seeking an experienced Oracle SaaS Service Delivery Manager to join our growing Enterprise Applications Practice.As a trusted advisor to our customers, you will be responsible for ensuring ...

About The Role FDM is a global business and technology consultancy seeking experienced Service Delivery Managers to support a global consultancy engagement delivering critical services across the service portfolio of a large Public Sector end client. These roles sit within complex, business-critical environments and are responsible … effective delivery, governance, performance, and continual improvement of live services across multiple suppliers and delivery teams. The successful candidates will take ownership of service performance, stakeholder relationships, operational governance, and service improvement initiatives. You will work closely with client stakeholders, technical teams, service providers, and programme delivery ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Service Delivery ManagerLocation: Leicester (This Position will be based On-Site)Contract Type: PermanentSalary Package: Competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours: 9.00 … core hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:The Service Delivery Manager role manages a Customer or portfolio of Customer accounts of annual account revenues between 500k and 4m. The Service ...

line Service Desk Shift Manager Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk Shift Manager to lead …/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance. This is an ideal opportunity for someone with an MSP background who enjoys developing people, driving service excellence, and remaining technically involved when required. As a Service ...

Title: MSP Implementation & Service Delivery Manager Based: Hybrid, (with travel to Busy Bees Support Centre and nursery locations as required) Contract: Full time, Permanent Salary: Competitive DOE About Busy Bees Busy Bees Nurseries is the UK’s largest and leading early years education provider and the third … award-winning culture and excellence in early years care and education. As part of an exciting business transformation, we're introducing a new Managed Service Provider (MSP) model across our UK estate. We're looking for an experienced Implementation & Service Delivery Manager to lead the successful ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate … phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers across infrastructure, development ...

Position ICT Service Delivery Manager (IT) Location Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom Working Pattern: Hybrid – 3 days in the office and 2 days working remotely. Start Date ASAP Contract Duration 78 weeks (Temporary Contract) Working Hours 37 hours per week Pay Rate … phone number removed) Job Responsibilities Manage the day-to-day delivery of ICT services, ensuring systems remain reliable, secure and customer focused. Monitor service performance against agreed service levels (SLAs) and key performance indicators (KPIs). Oversee ICT operational teams and work closely with managers across infrastructure, development ...

Service Delivery Manager needed in Loughborough Paying £22.41 per hr ref OR110990 Full time hours on a temporarybasis Key Responsibilities ICT Service Delivery Manage the effective operational delivery of ICT services, ensuring systems are reliable, secure, and fit for purpose. Monitor and improve service performance … against agreed SLAs, KPIs, and customer satisfaction measures. Ensure effective delivery of ICT support functions, including Service Desk, Information Governance, and Security. Drive service excellence through continuous improvement initiatives and best practice service management. Leadership and Management Provide day-to-day leadership across ICT operational teams. Support ...

client is one of the UK’s largest privately owned supplier of Fleet Management Solutions technology systems and are looking to appoint an experienced Service Engineering Manager as they continue to grow from strength to strength. This role requires a proactive and dynamic Engineering professional to help … lead and support the engineering team operations. This role is essential to maintaining high-quality service delivery, team performance, and field installation standards across client sites. You'll serve as the key point of contact for the mobile engineering team, ensuring operational excellence, client satisfaction, and effective communication between ...

Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time | Permanent Salary: £45,000 – £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity … Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth ...

Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time | Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity … Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth ...

Customer Services Manager Location: Nottingham – Onsite Salary: £45,000–£50,000 base BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. At XMA, technology … adjustments during the application or interview process, please contact us at hr@xma.co.uk, and we will be happy to support you. Keywords: customer services manager, customer services team leader, head of customer service, customer operations ...

Service Delivery and Operations Manager - Technical Services Location: Droitwich Salary: up to £35,000 per annum. Dependant on Experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary. At GreensafeIT, we are an IT recycler and supplier of IT services, having … datacentre and office relocations, device configuration and builds, bonded stock solutions, on-site engineering support, project management services We are looking for an experienced Service Delivery & Operations Manager with a strong technical background to lead the day-to-day delivery of our IT, engineering and technical services. ...

About The Role FDM is a global business and technology consultancy seeking an experienced Service Transition Manager to support a Systems Integrator/Consultancy client delivering large-scale programmes for a Public Sector end client. This role sits across complex portfolios and is critical in ensuring … very good prospects to extend and will be a hybrid role based in Telford. The successful candidate will take ownership of end-to-end service transition, including operational readiness, release-to-live and cutover planning, and early life support. You will work across multiple delivery teams and suppliers, ensuring ...

looking for an experienced ICT Service Delivery Manager to join a ICT team during an exciting period of organisational change. You'll lead the operational delivery of ICT services, ensuring systems are reliable, secure and customer focused while managing service improvements, ICT projects … operations across Service Desk, Infrastructure, Security and Development teams. Location: Southfield Road, Loughborough (Hybrid – 3 days office, 2 days remote) Pay: £22.41 per hour PAYE/£29.40 per hour Umbrella Contract: 12 months+ | Immediate Start Key Responsibilities: Manage ICT service delivery and service performance. Lead ICT projects ...