1 to 25 of 33 Service Manager Jobs in the Midlands

IT Service Lifecycle Manager/IT Service Manager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on a permanent basis. Responsibilities and Duties: Lead the … Service Lifecycle process to ensure that new and existing services meet business needs and are scalable and sustainable. Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. Oversee the service portfolio, ensuring that all services are aligned … objectives and deliver value and that all services contain up- to-date and accurate information. Lead the Release Management process, ensuring that software and service releases are planned, tested, and deployed with minimal disruption. Coordinate across teams to ensure that releases are executed according to schedule, with thorough testing More ❯

unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT Service Manager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT Service Manager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure … SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality services, and you will More ❯

Service Delivery Manager Proftech Talent are working with Motormax on the recruitment of a Service Delivery Manager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers … advanced camera and telematics integrations, empowering businesses with real-time visibility, insights, and control over their operations. They are looking for a Service Delivery Manager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of … the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a Service Delivery Manager, you will need to have/be: 3 years' experience in service delivery, project management, or technical programme coordination, ideally in a SaaS More ❯

Service Manager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯

qualifications and skills for this job Find out below, and hit apply to be considered. We’re looking for a proactive and experienced IT Service Manager to join our team and play a crucial role in delivering high-quality IT services across the organisation. In this role … you’ll ensure that services consistently meet agreed Service Level Agreements (SLAs), maintaining operational excellence and reliability. You’ll also support change projects by leading service transition activities, ensuring new services are seamlessly integrated into operations, and provide essential support for incident management, driving prompt resolutions for key … significant impact on the performance and delivery of IT services in a dynamic environment. In this role, you will own and manage the IT service relationship with internal customers, acting as the primary point of contact for all service-related issues and concerns. Your focus will be on More ❯

IT Service Lifecycle Manager Location: Birmingham (up to 40% remote) Salary: £65,000 - £75,000 + Excellent Benefits Working Pattern: Full-time, 35 hours/week (flexible & hybrid working available) Department: IT Service Delivery - Service Management A global legal organisation with a strong UK presence … is seeking an experienced IT Service Lifecycle Manager to join its collaborative and forward-thinking IT function. This role is central to ensuring IT services are designed, transitioned, and operated effectively, with a strong focus on service governance and continual improvement. You'll work within a … highly structured, ITIL-aligned environment, managing relationships with stakeholders and third-party partners across the full service lifecycle. It's an excellent opportunity for someone looking to contribute to a mature, high-performing IT function within a regulated, professional services setting. What you'll be doing: Lead the full More ❯

Join our team as a Service Manager at William Smith House, where you'll lead a dedicated team in providing exceptional support to residents in a vibrant, independent living environment. This modern, purpose-built development offers 16 self-contained one-bedroom apartments, and we're looking for … a passionate and experienced Service Manager to oversee the care and wellbeing of individuals with learning disabilities, autism, physical disabilities, and mental health conditions. You'll be instrumental in ensuring residents receive personalized support, enabling them to live fulfilling lives while fostering a strong sense of community. … ensuring support is delivered as detailed in the plan to the highest standards and that contractual quality expectations are met, and commissioned hours/service are delivered. Some of the Key responsibilities of this role are listed below but not limited to: Encouraging an open culture in the team More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯

Service Delivery Manager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service Delivery Manager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the … effective delivery of IT services to the business, leveraging their expertise in vendor management, ITIL and IT Service Management (ITSM). Primarily you will be; Managing outsourced Application providers, Network, Telephony and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's … are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC Hybrid, Solihull 45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

IT Service Delivery Manager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service Delivery Manager to join them on a 6 Month FTC basis. As an experienced ITSM you More ❯

Service Delivery Manager (DV Security Clearance) The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services … delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: Introduce and manage SLAs and KPIs on behalf of the CIS Department. Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. Lead or consult on continuous service improvement initiatives. Facilitate collaboration More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services … delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration More ❯

Service Delivery Manager (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation … position will be a working out of our office in Lincoln. Your future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective change management will ensure that critical network services … delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of the CIS Department. • Capture service delivery performance through varied service reports measured against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration More ❯

you're just starting your career or looking to progress as an industry professional, Node4 has a place for you. About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and … relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional Service as a Standard'. This role involves coordinating across departments to deliver exceptional service for new and existing clients. You will act as … the main point of contact for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar More ❯

Role – Technical Services Manager Location- Covering Midlands & North- Can be based from Nottingham, Leeds or Sheffield office Salary- £55k + £6k car allowance Your role as a Technical Services Manager: Our client are an exceptional managing agent. They have a low staff turnover and are known … for looking after their employees. This role covers the requirements of a Technical Services Manager (TSM) to help lead on the implementation and growth of an in-house Technical Services and Engineering services team. You will be looking after the Midlands and the North. UK travel will be … properties across an existing managed portfolio, whilst growing the service organically across the wider business. Your duties and responsibilities as a Technical Services Manager: Technical Lead Responsibilities: Act as a subject matter expert for all technical service delivery across the managed portfolio including offices, industrial and More ❯

working closely with our vendors, internal IT teams, and senior business stakeholders. You'll have a highly visible position, sitting as part of the Service Leadership Team (SLT), and helping drive a collaborative, customer-focused service culture across a 24/7 operation. Main Responsibilities System Management: Lead … + availability and optimal performance. Incident Management: Oversee major and standard incident processes (not hands-on) including communications, root cause analysis, corrective actions, and service restoration. Vendor Management: Manage third-party suppliers and partners to deliver against SLAs, drive system enhancements, and lead regular service reviews. SLA Implementation … and Reporting: Maintain documentation, deliver system performance reports, and ensure system security compliance ("Green" status) aligned to company standards. Collaboration: Work cross-functionally with Service Desk, Infrastructure, DevOps, Networks, Security, and business stakeholders to deliver aligned, high-quality services. Proactive Initiative Ownership: Identify service gaps, initiate improvement projects More ❯

M&E Services Manager - Mechanically Biased Job Reference: WL1924.124 Location: Surrey Function: Mechanical & Electrical Competitive Salary & Excellent Benefits Status: Full Time Job Type: Permanent Our site working hours are 08:00AM - 17:30PM M&E Services Manager (Mechanically Biased) Windlesham, Surrey (this is a site-based … on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures. We now seek an M&E Services Manager (Mechanically Biased) to join us on a permanent, full-time basis. The Culture At Walter Lilly, we work with each other and our … employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. The Role As an M&E Services Manager (Mechanically Biased), you will manage building services designs, information and sub-contractors for a portfolio of specific projects, from enquiry stage through to More ❯

Mechanical & Electrical (M&E) Services Manager - Main Contractor Job Reference WL1924.121 Location Surrey Function Mechanical & Electrical Status Full Time Job Type Permanent Our site working hours are 08:00AM - 17:30PM Mechanical & Electrical (M&E) Services Manager - Main Contractor Windlesham, Surrey (site-based) Who Is Walter … a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures. We are now seeking an M&E Services Manager to join us on a permanent, full-time basis. The Culture At Walter Lilly, we work with each other and our clients in … employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. The Role As an M&E Services Manager, you will manage building services designs and information for a portfolio of specific projects. You will be responsible for producing detailed commissioning programmes More ❯

talk to you. There really is something for everyone here. Within our Capital Design and Delivery department, we are looking for a Design Services Manager to join our Waste Infrastructure Design team based in Coventry or Shrewsbury. EVERYTHING YOU NEED TO KNOW This is an amazing opportunity for … an experienced Project Manager to be responsible for delivering the Waste Networks design programme, writing service orders, managing and delivering these service orders, and also overseeing Outline detail design schemes. You will play a key role in leading and managing the project team and project lifecycle … budget, and to quality standards. You will scope and create project plans with input from the framework consultant, and perform the role of NEC Service Manager (or parts of it) when delegated by the Design Manager (Delegation of Authority to be confirmed). WHAT YOU More ❯

This position is required to independently, and with the support of the Directors and Partners, develop and grow the Transaction Services business, as well as develop team members. Client Details Our client is a market leading Transaction Services business with More ❯

Job Description: This role involves care and support planning, recruitment, mentoring, staff supervision and management, rota management, and liaising with external agencies . We are seeking an enthusiastic individual eager to learn and develop their skills. This position is ideal More ❯