1 to 25 of 31 Service Manager Jobs in the South East

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre. This is a fantastic opportunity for an experienced operations or service desk professional within the Fire & Security sector to join a forward-thinking business offering long-term stability, progression opportunities ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into ...

Installation Service Manager, successful established business, Milton Keynes, to £44,000 Our client, a well established and highly successful locally based business, are looking for an experienced Installation Service Manager to take ownership of their UK-wide service, maintenance, and installation operations. Role … Overview This is a commercially focused and operational role responsible for developing and growing profitable service and maintenance revenue streams, while ensuring the successful delivery of all installation and service contracts from order receipt through to client sign-off. As the Installations Service Manager ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working … team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service ...

Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes … while leading and developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning ...

Service Desk Manager/Desktop Support Manager £60k Package, London Bench IT are looking to onboard a Service Desk Manager/Desktop Support Manager to manage a support team of 6 engineers for a dedicated managed support service working … below; Day to Day team management and resource scheduling of 1st and 2nd support teams. Maintain high satisfaction levels and meet or surpass agreed service level agreements. Management and Performance Reporting, monitor and report on agreed SLA's. Ensure all support activities meet or exceed these agreements, maintaining high ...

Description IT Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week … Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-establish... ZIPC1_UKTJ ...

Service Delivery Manager (SC Cleared/Single UK National) Basingstoke | On-site | £600 per day | Contract We’re working on a high-profile, secure programme and are looking for an experienced Service Delivery Manager to take ownership of end-to-end IT service … services across infrastructure and support functions Ensuring services meet agreed SLAs, KPIs, and compliance requirements Acting as the primary point of contact for service performance and delivery Leading incident, problem, and change management in line with ITIL best practice Analysing service performance data, identifying trends, and producing clear ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £47,000 to £53,000 per annum In this role ...

Service Delivery Manager The IT Service Delivery Manager is responsible for the end-to-end delivery of IT services, ensuring they meet business needs, agreed SLAs, and quality standards. Acting as a key link between IT and the business, the role oversees service operations, major incident management, and continuous service improvement initiatives to enhance efficiency and user experience. The role plays a central part in managing IT suppliers, software licensing, and service performance across a multi-vendor environment, ensuring compliance with contractual, regulatory, and governance requirements. A strong focus ...

Description Service Delivery Manager (SC Cleared/Single UK National)Basingstoke | On-site | £600 per day | Contract We’re working on a high-profile, secure programme and are looking for an experienced Service Delivery Manager to take ownership of end-to-end IT service … services across infrastructure and support functions Ensuring services meet agreed SLAs, KPIs, and compliance requirements Acting as the primary point of contact for service performance and delivery Leading incident, problem, and change management in line with ITIL best practice Analysing service performance data, identifying trends, and producing clear ...

commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients rely on us to support business - critical environments where service quality, reliability, and professionalism are non - negotiable . As we continue to grow across the UK and internationally, having a high - performing , well … service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting as a key point of contact between customers, engineers, and the wider business. Description ...

Role: Service Desk Manager Location: London | Hybrid working Salary: £ + bonus + benefits Benefits: Private healthcare, share plan, enhanced annual leave, pension, life assurance, income protection Our client, a leading technology and connectivity organisation, is hiring a Service Desk Manager to lead the delivery … shape operational excellence, improve customer experience, and lead a high-performing support function within a fast-growing environment. What you’ll do Lead the Service Desk operation across IT and network service portfolios Drive operational KPIs including SLA performance, customer satisfaction, ticket quality, and escalation management Oversee incident ...

fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand … financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service ...

well-established organisation operating within a fast-paced commercial environment has partnered with the team at NET Recruit to search for an IT Delivery & Service Manager to join their growing internal technology function. This business has built a strong reputation for operational excellence, customer focus, and continuous … pragmatic approach to technology delivery. This position represents an excellent opportunity for an experienced IT professional to take ownership of delivery coordination, service operations, and supplier management across a busy internal IT function. The successful candidate will play a central role in improving visibility, accountability, and consistency across both ...

based global organisation specialising in queue management and customer flow solutions, operating across more than 150 countries. They are now seeking an experienced Installation & Service Manager to take full ownership of their UK-wide installation, service, and maintenance operations click apply for full job details ...

Company Overview J & J Systems UK Limited is a Managed IT service provider, based outside Canterbury, committed to delivering innovative IT support for cloud and on-premise solutions to businesses. We value excellence, reliability, and customer satisfaction in all our services. Summary We are seeking a highly motivated Operations … Operations Manager will play a key part in ensuring operational excellence and client satisfaction, leading the technical team, managing workflow and maintaining service standards. Responsibilities Lead and manage the technical team, ensuring work is delivered efficiently and the day to day operation runs smoothly Monitor and manage ...

Umbrella Engagement/Three Days on site in Regional Hub/Strong Background in Service Transition/Introduction. The successful candidate will need to have significant experience working as Service Transition/Introduction Manager working on/around IAM programmes (Identity Access Management). Must have ...

Responsibilities IT Operations Management - Own daily IT service delivery across the organisation as the primary internal IT lead. Technical Support - Provide hands-on support across hardware, software, networks, and user issues. Cloud Administration - Manage and maintain environments in AWS and Azure , including monitoring, access, and configuration. User Lifecycle Management … ensure smooth transition from outsourced services. Compliance Awareness - Support adherence to security and governance standards; MOD-related compliance knowledge is beneficial but not essential. Service Improvement - Implement processes, documentation, and best practices as the internal IT function grows. Engineering Support - Assist teams using SolidWorks and CAD tools (experience helpful ...

seeking a IT Service Performance & Reliability Manager to take ownership of performance, capacity, and resilience across critical IT services. This role focuses on keeping customer-facing services fast, reliable, and fully observable, while driving continuous improvement. You will lead observability across services, ensuring effective monitoring and actionable … outset, while supporting continuity planning and risk management. Working closely with technical teams and stakeholders, you'll help resolve issues and deliver ongoing service improvements. Key Requirements Experience managing capacity and performance in IT environments Hands-on experience with AWS and Azure Strong knowledge of ITIL v3/ ...

Technical Services Manager (Apple/macOS Repairs) Maidenhead, Berkshire | Full-Time | Up to £50,000 + Benefits Lead a Specialist Apple-Focused Technical Services Team We’re looking for an experienced Technical Services Manager to lead a specialist repair and service operation, with a strong … small team of skilled technicians and administrators while remaining hands-on with advanced diagnostics, repairs, escalations, and operational oversight. The Role As Technical Services Manager, you will take ownership of the day-to-day performance of the team and operations, ensuring excellent service standards, efficient workflows ...

systems across multiple retail sites. The successful candidate will act as the key link between the Support Desk, Field Engineers, and wider stakeholders, ensuring service levels are consistently met. Key Responsibilities Manage and schedule IT Field Engineers across Europe, ensuring efficient deployment and coverage. Oversee break-fix maintenance … EPOS units across a large retail store network. Use Fieldmotion to manage jobs, allocate workloads, and track engineer activity. Manage and update incidents and service requests through ServiceNow . Liaise closely with the Support Desk and Support Desk Manager to prioritise and coordinate work. Monitor SLA performance ...