1 to 25 of 43 Service Manager Jobs in the South East

A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Service Manager to run a weekend service based in Buckinghamshire. We are particularly interested in recruiting someone … who has direct working or lived experience of substance use problems. Tasks JOB DESCRIPTION: SERVICE MANAGER TITLE: Service Manager SALARY: £24,851.84 HOURS : F/T post, 30 hours per week (Hrs TBC, Saturday and Sunday mandatory) BASED AT: High Wycombe, HP11 2RZ REPORTS … To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Running a Service The Service Manager is responsible for ensuring that the running of a service is done in line with Build on More ❯

We have only the best roles at Cameo Consultancy J09 : Visitor Service Manager Visitor Service Manager Salary: Up to £30,000 per annum + benefits Reference: J09 Job Type: Permanent Location: Henley-On-Thames, Oxfordshire Skills: hospitality, customer service, scheduling, stock, health & safety … Industry: Hospitality and Catering As Visitor Service Manager , you will be joining a family-owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range of events and activities including festivals, weddings, children's events, and private parties. The role … is open Saturday and Sunday, a five-day working week including weekends, having two days off in the week. Key Responsibilities for the Visitor Service Manager: Customer-facing lead for day-to-day site operations Initial point of contact for issues arising throughout the day, escalating where More ❯

We have an exciting opportunity for a Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for … the successful Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) Service Delivery Manager - Job Purpose: The Service Delivery Manager is a significantly customer facing role that ensures customers have a More ❯

Service Manager £50,000 - £60,000 + Progression + Private Health Care + Bonus + Pension + Benefits Wycombe (Commutable from Reading, Slough, Amersham, Beaconsfield, Aylesbury, Maidenhead, Marlow or surrounding areas) Are you an Service OR Operations Manager with a background in Engineering or … This will involve communication between various departments, where you will play a pivotal role in company proceedings. This role would suit an Operations Manager with experience in Engineering or Manufacturing looking to join a pioneering business offering endless routes of progression. The … Role - Operational, Financial and Servicing Management Bonus scheme, Private Health Care, Contributed Pension and more Consistent C-Suite progression opportunities The Candidate - Operations/Service Manager Manufacturing or... More ❯

Service Design Manager Permanent Hove, East Sussex - hybrid 1-2 days pw Up to £75,000 + 5% annual performance -related bonus We have an exciting new opportunity for a Service Design Manager to join Robert Walters as a Consultant. As an employed Consultant … global financial services group and a major global investor. Specialising in institutional retirement, capital investment, investment management, and retail services. The Opportunity: The Lead Service Design and Transition Manager will be accountable for two key aspects of these critical capabilities for Group Functions Change and Technology. You … will help to maintain an effective Service Design capability, process, and resources to ensure all new and/or changed services, being delivered through Portfolios, Projects and Small Change, are designed and delivered to meet defined support expectations and ongoing maintenance requirements. You will also maintain oversight to ensure More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA 55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯

IT SERVICE DELIVERY MANAGER DARTFORD CIRCA £55000 IMMEDIATE START Bridge Recruitment are proud to have partnered with this high-profile organisation who are seeking to recruit an IT SERVICE DELIVERY MANAGER to join their expanding team. This Company is a business to business and … and infrastructure systems for organisations. They have been rated as a world leader in data governance application software. THE OPPORTUNITY Seeking an experienced IT SERVICE DELIVERY MANAGER who will be responsible for owning the end-to-end operational services for the business portfolio as well as acting … as a primary interface with key strategic accounts. As IT SERVICE DELIVERY MANAGER you will be responsible for planning and directing daily operational activities within the service delivery teams. Additional responsibilities will include: Act as the main contact for key stakeholders across strategic accounts Undertake customer More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯

MACH Service Manager - Children's Social Care Location: Middlesbrough Borough Council Hourly Rate: £38.58 Contract Type: Temporary, Full-Time Department: Multi-Agency Children's Hub (MACH) Role Overview Middlesbrough Borough Council is seeking an experienced and effective MACH Service Manager to lead the Multi More ❯

Senior Service Manager- Insurance We are recruiting for a Senior Service Manager with SaaS experience to join one of our Insurance clients on a 12 month contract. This role will be 80% client focused and it’s for one of their most critical products … will be seeking someone with a strong level of client facing experience. Inside IR35 Hybrid- 2 days a week in Reigate Responsibilities: Support the Service Management lead in designing, documenting, maintaining, and improving Service Management processes. Work with internal teams to ensure end to end service delivery … all clients. Build relationships with internal and external stakeholders. Serve as an escalation point for client issues. Work with Incident response teams to ensure service resolution. Liaise and communicate with clients during major incidents. Maintain, improve, and promote the Service Catalogue Work on projects to ensure Service More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯

Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. You … will oversee service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our service delivery processes. You will serve as the key point of contact for clients, driving customer satisfaction, operational excellence … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯

Service Transition Manager - 12 Month FTC Up to £57,000 (depending on experience) Based in Hampshire Hybrid Working Our client is a leading University in South East of England. They are offering an exceptional opportunity to join their Service Transition Team within the IT department on … a 2 year FTC. As a Service Transition Manager, you will own, develop, and champion the Service Transition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational … support. You will lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless. Role and Responsibilities: Ensure the successful transition of services and products from development into operational support, enabling the organisation to get the maximum possible value from its More ❯

We are currently recruiting for a recognised IT Consultancy for the role of Service Delivery Manager . This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities. With ambitious growth … plans and a reputation for technical excellence, this business offers a dynamic setting for a driven professional to shape and lead service delivery. What you’ll be doing: Oversee the smooth transition of projects into managed service, ensuring effective handover from project teams through a structured service … readiness process Lead the planning, execution, and optimisation of IT services to support business objectives and exceed customer expectations Proactively identify and resolve potential service issues to minimise disruption and maintain service continuity Drive continuous service improvement initiatives with a focus on efficiency, quality, and delivering measurable More ❯

Title: Service Desk Manager Location: Principal location Kent but may be required to work at other company customer sites. Reporting to: Service Operations Manager _ Role: To manage and own the Service Desk function of the IT Services Division within the Company. To ensure … of IT support services to customers within contractually agreed metrics. Work with all departments, and all customers on a personal basis, to ensure excellent service delivery. Responsible and accountable for the daily operational running of the service desk team of approximately 10 Engineers. Skills, Knowledge and Experience: Essential … ITIL Foundation accreditation. 2-3+ years of Service Desk management experience in a busy MSP environment. 5+ years of Support Engineer experience at 1st, 2nd and/or 3rd line support. 3+ years' experience in leading a team of technical support engineers, in server, network, and cloud technologies. More ❯

Global Service Desk Manager We are recruiting a Global Service Desk Manager to join our Esher based team at Healix. In this role you will oversee the Global Healix IT Service Desk which provides application and user support around the world. The role … is crucial to ensuring both our internal and external customers receive an excellent level of service no matter where they are located. This role will involve regular communication with the IT team in Esher and other locations, staff members across the group, senior stakeholders, the Group CTO, suppliers and … this role early to mid June. Requirements: Experience: 5+ years in a similar role, strong knowledge of ITIL framework and best practices, proficient in service desk software and ITSM tooling, Microsoft 365, Microsoft Intune, PC setup and configuration, understanding of Windows server technologies and Active Directory services. Skills: Excellent More ❯

Summary of the role’s main purpose: The IT Service Delivery Manager will provide the direction and strategy for the related Service Management and Service Delivery functions within the department and have accountability for related policies and procedures. The role holder is accountable for ensuring … that IT delivers appropriate and consistent levels of service to the business from both the internal teams and its suppliers at the right cost. That technology services are stable, meeting availability targets and that there is a continuous improvement framework in place. Key Responsibilities: Accountable for all areas of … Technology service and the relationship with the end customer. Act as the ambassador for the ‘shift-left’ strategy driving support costs to the lowest price point whilst measuring and ensuring that repeat incidents are eliminated and that customers are experiencing excellent service. Accountable for the overall service delivery More ❯

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Lead Service Delivery Manager, there's never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient … technology systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn't become a global coffee brand by sitting back. When you work … values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Being a Lead Service Delivery Manager is about so much more than bringing our coffee to the world. It's your chance to stir up real More ❯

IT Service Delivery Manager (SDM) required by my leading Milton Keynes based client. You will be recruited to ensure seamless delivery of IT services across the company, aligning with business needs and SLAs. Acting as the key liaison between IT and the business, you will oversee service … improvement, and ensures compliance with regulatory and contractual obligations. A core focus is on optimising efficiency, reducing costs, and enhancing user experience. Key Responsibilities Service Management & Operations Oversee end-to-end IT service delivery, ensuring SLA adherence. Handle escalations and lead major incident resolution. Drive continuous service improvements and change management. Monitor and report on service KPIs and performance. Also, they require you to drive Vendor & Supplier Management, Licensing & Asset Management and Stakeholder Engagement. The role provides an excellent working environment and growth opportunities including but not limited to Lead innovation in service delivery More ❯

Cambridge, Edinburgh, or Home based Junior Services Delivery Manager Loading As our business continues to grow, we're looking for a Junior Service Delivery Manager to join our Operational Services team. In this role, you'll help ensure our customers get the most from their … and our business is growing considerably year on year. We are a people-focussed, profitable, growing software company with great career prospects. The Junior Service Delivery Manager role This is a customer facing role, with responsibility for the delivery of the service. You will contribute towards the … products is an advantage but not essential for this role. Working across a number of customers in different markets your key responsibilities as a Service Delivery Manager would be to: Build excellent customer relationships: You will be a key point of contact with our customers and building More ❯

Service Transition Manager Southampton - Hybrid - 2 days a week £500 - £600 per day - Inside IR35 We're working with a market leading organisation in the infrastructure and services space. They're looking for a Service Transition Managerto join their team. You'll play a key role … in ensuring smooth handover of services into support, acting as the bridge between project delivery and operations. You'll need strong experience in IT service transition or change delivery, ideally within a complex or outsourced environment. A solid understanding of ITIL and cloud-based services is essential. Key skills … experience: Proven background in IT Service Transition or Change/Release Management Strong grasp of ITIL processes across Incident, Problem, Change & Configuration Experience working with third-party suppliers and cloud platforms (IaaS, PaaS, SaaS) Please apply for more information. More ❯

to go through this clearance. This position will be working out of our site near Farnborough. Your future duties and responsibilities As our IT Service Delivery Manager, you will be responsible for ensuring that all IT service commitments are met, processes are optimized, and customer satisfaction … leverage your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client Engagement … Act as the primary point of contact for clients and internal stakeholders, managing IT service issues, escalations, and performance. Continuous Improvement: Develop and implement service improvement plans to address concerns and elevate service quality. Process Optimization: Oversee and enhance ITIL-based service management processes, including incident More ❯

Technical Services Manager - We are working for one of the UK's premier Facilities Management (FM) providers, following a major contract acquisition they are now looking for a Technical Manager to lead engineering operations across a major campus in Surrey. The site is large and complex … home to a variety of critical environments, HV, LV and complex HVAC systems. The Technical Services Manager will lead the Operations & Maintenance Teams and be responsible for implementing the overall direction, coordination, and evaluation of site maintenance activities. The Technical services manager carry out management responsibilities … applicable laws, as provided including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Technical Services manager actions will include: * Support and lead account technical leadership to be responsible for the leadership of all resources involved in the delivery of More ❯

leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as a Professional Services Manager . With over 30 years of experience, our team of business and technical consultants possess exceptional knowledge, drive, and passion. We pride ourselves … industry vendors, including Microsoft, Dell and Cisco. As our company grows and plans for future expansion, we are looking for an accomplished Professional Services Manager to lead our dynamic team. As the Professional Services Manager , you will lead and coach a team that includes project managers … utilised and motivated. Anticipate requirements and proactively manage available capacity. Undertake audit/review requirements as needed and provide input as necessary to guide service development towards tactical and strategic objectives. Provide management, oversight and structur e to the professi onal services operations processes. Work with the Service More ❯

Select how often (in days) to receive an alert: Service Sustainability Product & Programmes Manager Location: Leatherhead, ENG, GB Employment Type: Permanent At Hyundai, you'll be working within a fast-paced, challenging environment, where you'll be encouraged to push boundaries and challenge convention. As a global … emerging technologies to maintain HMUK and GMUK's leadership in digital aftersales solutions. Manage data integration across omnichannel aftersales solutions, including recurring revenue models, service subscriptions, service plans, telematics (e.g., Bluelink/GCS), DMS, and third-party systems. Oversee integrated software solutions and associated suppliers-such as menu … pricing tools, online service booking platforms, and workshop automation systems. Support and manage training initiatives related to digital aftersales programmes. Monitor and align supplier performance with programme goals, ensuring effective KPI tracking, tender execution, and contract management. Coordinate with international Hyundai and Genesis markets to share best practices and More ❯