clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities An Application Architect specialising in ServiceNow is responsible for assessing client business needs and recommending ServiceNow implementation solutions tailored to those requirements. They possess expertise in estimating, implementing, and managing ServiceNow … tools, as well as integrating them with other systems in the ecosystem. This role includes leading ServiceNow implementation projects, managing effort estimation, planning, execution, conducting architectural analysis, and estimating infrastructure requirements. Defining and detailing the scope of technical requirements into solution architecture and ability to drive an independent project from … business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods. Provides advisory to clients on their ServiceNow roadmap Actively participates in understanding customer problems Required education None Preferred education Bachelor's Degree Required technical and professional expertise Extensive ServiceNow development experience Experience More ❯
safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate the recycling and disposal of outdated IT equipment in accordance with asset disposal policies. - Act as a More ❯
safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate the recycling and disposal of outdated IT equipment in accordance with asset disposal policies. - Act as a More ❯
and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure More ❯
IT staff or external vendors as required. Service Desk Management: o Manage and prioritize service desk tickets using ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk). o Ensure timely and accurate logging of incidents and service requests. o Maintain accurate documentation of troubleshooting steps and resolutions. o Monitor and More ❯
systems and online platforms Strong troubleshooting skills for both hardware and software issues Knowledge of IT security best practices Familiarity with ticketing systems (e.g., ServiceNow, Jira) Basic understanding of cloud-based applications (e.g., Google Workspace, Microsoft 365) Working Hours: Onsite: 08:30 - 17:00 (Mon-Thu More ❯
ServiceNow Consultant Location: Remote Contract: Inside IR35 Day rate: Up to £800 per day Duration: 6 Months+ Start date: ASAP Key skills: ServiceNow, CMDB, SecOps, remediations, Transformation, We have an opportunity with one of the UK’s biggest Retailers who have a network of branches nationwide. They require an “ServiceNow … SME” with experience of CMDB/SecOps implementations & remediations ideally from a Development background role. Key Responsibilities: • ServiceNow Implementation: Design, implement and optimise a comprehensive service-aware CMDB architecture that maps business services to technical components. • Service Now Mapping Development: Develop the implementation of service mapping to establish clear relationships … between business services/applications and underlying infrastructure. • SNOW Integrations: Assist with integrations between ServiceNow and cloud platforms (AWS, Azure) using Service Graph Connectors and rationalisation of data sets. Support HAM & SAM rollout and build. • Management Integrations: Implement and maintain integrations as other requirements arise to enable automation. • Designing Automations More ❯
environment. • Strong verbal & written communication skills and natural willingness to collaborate across teams and organisations. • Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Great to haves: • Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS • Hyper-V, Microsoft AD, AAD & VMWare experience More ❯
management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices required) Excellent communication and customer-facing skills TO BE CONSIDERED: Please either apply through More ❯
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯
Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯
Cambridge, south west england, United Kingdom Hybrid / WFH Options
Belcan
ServiceNow Administrator Belcan is seeking a dedicated and proactive ServiceNow Administrator to join our clients’ Cambridge Facilities Management team. In this role, you will support our ServiceNow system, ensuring the highest level of customer care and service. You will be responsible for maintaining system continuity, engaging with stakeholders, performing system … testing, developing analytics, monitoring SLAs, and responding to queries. Key Responsibilities: System Management: Oversee the day-to-day management of the ServiceNow system. Stakeholder Engagement: Chase stakeholders to progress actions and ensure timely resolution. Technical Support: Provide technical support and respond to user queries. System Testing: Conduct regular testing to … Strong written and verbal communication skills, with the ability to collaborate effectively. Time Management: Excellent time management skills and the ability to work independently. ServiceNow Expertise: Excellent working knowledge of ServiceNow. Database Management: Working knowledge of database management. Analytical Skills: Strong analytical skills to support business needs. Why Join Us More ❯
the following key skills Hands-on experience with device rollouts or deskside support. Understanding of IT asset management practices. Familiarity with M365, Intune, and ServiceNow platforms. Strong communication skills and attention to detail. Previous experience with Windows 11 and large-scale refresh projects is a plus. 3 Months Contract Inside More ❯
improvements. What We’re Looking For: Previous experience in PC builds, refresh, or deskside support (Windows 11). Familiar with M365, Autopilot, Intune, or ServiceNow (training available). Strong skills in Microsoft Excel. Excellent organisation, attention to detail, and the ability to follow governance processes. Awareness of GDPR and data More ❯
improvements. What We’re Looking For: Previous experience in PC builds, refresh, or deskside support (Windows 11). Familiar with M365, Autopilot, Intune, or ServiceNow (training available). Strong skills in Microsoft Excel. Excellent organisation, attention to detail, and the ability to follow governance processes. Awareness of GDPR and data More ❯
be able to follow required governance processes. Experience with any of the following will be beneficial although training will be provided, M365, Autopilot, Intune, ServiceNow . a full driving licence, access to a car and be able to travel to satellite locations would be desirable but not essential. If you More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
West Recruitment Pty Ltd
community across multiple sites. Prior experience with implementing processes and workflow standards. Proven ability to meet/maintain high SLA scores, ideally within a ServiceNow environment. Leadership/supervision experience looking for career progression. What is in it for you? $140,000 + Super (experience depending) Leadership opportunity - Career building More ❯
sites are yet to be delivered or readied by vendors. Troubleshoot/Investigate and rectify circuit connection errors & circuit/hardware down scenarios using ServiceNow ticketing system and working closely with internal teams. Participate in a Rota system to provide out of hours migration/switch over works providing on More ❯
and are critical to the operation and submission of new business. What you'll be doing: Answering support calls via our IT Ticketing System (ServiceNow), investigation of user issues and handling their subsequent resolution. Routine maintenance of the application and application hosting environments. (This includes out-of-hours releases) Supporting More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
AXA Group Operations
Coordinate and lead process design/improvement initiatives. Working closely with key stakeholders to identify, propose and implement improvement actions. Manage any agreed Silva (ServiceNow) enhancements for the processes; from raising to delivery and any associated process documentation updates. Manage the review and adjustment of the process documentation coming from … and improvement, working with process frameworks and standards, working in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working within ServiceNow Understanding of Procurement processes for managing external suppliers YOUR PROFILE and SKILLS : Problem Solving Working knowledge of ITIL and Service Management particularly one or more … ability to think of new solutions (“outside of the box”); rigor in fact base/data analysis Coudl be a plus : Expert user of ServiceNow - with an understanding on SLA definitions & application Agile methods (scrum, Kanban, design thinking (UX) and tools (Jira) CI Methodology such as Lean or Six Sigma More ❯
user computing services. I am looking for: - Strong technical experience of configuration & implementation of EUC services(MDM/Intune) - Experience working with SCCM/ServiceNow - Any experience with PatchmyPC would be desirable. This is an 18-month contract likely to be extended up until 2/2 & half years. Salary More ❯
cheltenham, south west england, united kingdom Hybrid / WFH Options
Anson Mccade
processes across recruitment, onboarding, payroll, and case management. • Excellent communication and stakeholder management skills. • Experience with other cloud-based HCM platforms such as Workday, ServiceNow or SuccessFactors (desirable). • Comfort working in both agile and waterfall delivery environments. • Strong analytical thinking, with the ability to simplify complex issues and produce … and development. • Eligibility for UK Security Check (SC) clearance is essential. Qualifications & Certifications: • Degree-level education required • Oracle certifications (desirable) • Certifications in Workday or ServiceNow (a plus) The Package: • Private medical insurance • Annual bonus • Company pension scheme • Life and income protection cover • 25 days' annual leave, with the option to More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Anson Mccade
processes across recruitment, onboarding, payroll, and case management. • Excellent communication and stakeholder management skills. • Experience with other cloud-based HCM platforms such as Workday, ServiceNow or SuccessFactors (desirable). • Comfort working in both agile and waterfall delivery environments. • Strong analytical thinking, with the ability to simplify complex issues and produce … and development. • Eligibility for UK Security Check (SC) clearance is essential. Qualifications & Certifications: • Degree-level education required • Oracle certifications (desirable) • Certifications in Workday or ServiceNow (a plus) The Package: • Private medical insurance • Annual bonus • Company pension scheme • Life and income protection cover • 25 days' annual leave, with the option to More ❯