Desktop Support Analyst
- Hiring Organisation
- Brightwell
- Location
- Chesterfield, Derbyshire, UK
- Employment Type
- Full-time
support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell … protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. · Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity ...