51 to 75 of 195 Stakeholder Management Jobs in the West Midlands

recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA … workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. ...

Delivery Lead to join a central government client of theirs. The role requires a proactive self-starter who can establish effective delivery controls, manage stakeholder expectations, balance competing priorities and ensure work is delivered to agreed timelines and quality standards within a complex delivery environment. Key Responsibilities Take ownership … forecasting and capacity management. Ability to prioritise competing demands and make informed decisions based on delivery risk, business value and team capacity. Experienced in stakeholder management across technical and non-technical audiences. Strong risk, issue and dependency management skills. Experience working within Agile and hybrid delivery environments. ...

EPOS, Apps, Kiosks and digital customer journeys. Utilise data and reporting to drive continuous business improvement. Support vendors and suppliers through governance and performance management processes. Use project and task management tools, including Monday.com, to manage initiatives and priorities. Health & Safety Comply with Compass Group Health & Safety policies … requirements. Understanding of data security and PCI compliance principles. Strong appreciation of customer experience and operational workflows. Skills Excellent communication and presentation skills. Strong stakeholder management skills. Commercial awareness. Problem-solving and analytical thinking. Ability to manage multiple priorities and projects. Strong influencing and relationship-building skills. What ...

remains aligned to wider business, technology or transformation objectives. Experience & Skills Experience delivering technology, data or business transformation initiatives. Strong client-facing leadership and stakeholder management experience. Proven delivery management capability across complex or fast-moving environments. Experience leading and coordinating cross-functional teams. Strong governance, reporting … delivery control experience. Good risk, issue and dependency management skills. Experience maintaining and improving quality standards across delivery. Strong communication, organisation and problem-solving skills. The ability to provide clear leadership while managing competing priorities and delivery pressures. ...

data, market intelligence and benchmarking to identify opportunities and provide stakeholders with clear commercial insight to support decision-making. Strengthen supplier and category risk management, including financial stability, business continuity, data security, ESG, compliance and legal considerations. Partner with stakeholders across the global business to understand their requirements, challenge … footprint expansion and the integration of acquired businesses. Act as an ambassador for Procurement across Pelsis, helping to demonstrate the value that effective category management can bring to the wider organisation. What You’ll Bring Strong experience within procurement, category management or strategic sourcing , ideally gained within ...

future-state solutions. Gather, document and validate business requirements. Develop business analysis artefacts including: Requirements documentation User stories Acceptance criteria Process maps Business cases Stakeholder analyses Identify opportunities for process improvement and operational efficiency. Support the development of systems, data solutions and intelligence capabilities. Work closely with technical teams … support strategic decision-making. Profile A successful Business Analyst should have: Significant experience working as a Business Analyst on complex programmes or projects. Strong stakeholder management and relationship-building skills. Proven ability to facilitate workshops and gather requirements from diverse stakeholder groups. Experience analysing and improving business ...

future-state solutions. Gather, document and validate business requirements. Develop business analysis artefacts including: Requirements documentation User stories Acceptance criteria Process maps Business cases Stakeholder analyses Identify opportunities for process improvement and operational efficiency. Support the development of systems, data solutions and intelligence capabilities. Work closely with technical teams … support strategic decision-making. Profile A successful Business Analyst should have: Significant experience working as a Business Analyst on complex programmes or projects. Strong stakeholder management and relationship-building skills. Proven ability to facilitate workshops and gather requirements from diverse stakeholder groups. Experience analysing and improving business ...

Roles and Responsibilities: Lead the planning, delivery and successful implementation of digitalisation projects across the business Develop project plans, manage timelines, budgets, risks and stakeholder expectations to ensure successful project delivery Drive business transformation initiatives that improve operational efficiency, visibility, compliance and process control Identify opportunities to replace manual … digital workflows and automated solutions Improve process visibility, data accuracy, reporting capabilities and operational controls Support the implementation of automation and real-time data management solutions Promote consistency and standardisation across business processes Monitor project progress and provide regular updates to senior leadership on performance, risks and outcomes Work ...

Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations … environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial ...

milestones, and ensuring expectations are managed from project kick-off through to successful delivery. To support this, you'll be comfortable using project management tools such as Jira (or equivalent) to track progress, manage tasks, monitor dependencies, and maintain visibility across multiple concurrent projects. Key Responsibilities Support the successful … implementation milestones with both internal teams and external stakeholders Maintain project plans, RAID logs, action trackers, and project documentation using Jira or equivalent project management tools Track project progress, dependencies, risks, and actions, ensuring all stakeholders remain informed Work closely with Project Managers to ensure projects are delivered ...

make a difference: Provide technical expertise through the BA skill set including, but not limited to requirements elicitation; process analysis; stakeholder management; data analysis; pre-project analysis etc. Work closely with colleagues at all levels to secure their active participation in change, support agile ways of working … Bring Key Behaviours : Proactive; forward thinking and open to change/new concepts People & Results focused. Able to successfully manage a range of differing stakeholder requirements, adopting effective communication strategies in order to do so Secures buy-in and commitment from others, both inside and outside of the project ...

join the team £47,000 Hybrid Purpose of Role The Customer Logistics Manager is responsible for leading the Customer Logistics function, ensuring the effective management of pricing, inventory, customer orders, customs compliance, SAP master data, and customer service operations. The role is accountable for delivering excellent customer service, maintaining … maintain selling prices for third-party products in line with agreed margin targets. Support commercial decision-making through pricing analysis and recommendations. Inventory Management & Planning Manage inventory planning activities to ensure optimum stock availability while minimising inventory holding costs. Oversee Material Requirements Planning (MRP) to maintain stock levels ...

interpret business requirements. Oversee the design, development and maintenance of dashboards, reports and business intelligence solutions. Drive a consistent approach to performance reporting and management information across services. Ensure the quality, accuracy and integrity of all published data, analysis and reporting. Produce insightful analysis, commentary, trend identification and benchmarking … support operational and strategic decision making. Develop reporting solutions and support the automation of management information processes. Work closely with senior stakeholders, IT teams and service leads to influence system and operational improvements. Provide expert advice on analytical methodologies, business intelligence and data management. Identify opportunities to improve services ...

+ Benefits Package Are you an experienced Project Manager looking to play a key role in major business transformation projects, including ERP and Warehouse Management System implementations, while developing your career within a fast-paced and growing organisation? This is an excellent opportunity to join a well-established business … operations, logistics, supply chain, finance, HR, customer service, sales, and wider business transformation initiatives. You will be responsible for supporting project planning, governance, stakeholder engagement, testing, training, reporting, and delivery activities, ensuring projects are completed on time, within budget, and to agreed objectives. The role will involve working closely ...

role within the Advice and Operations function, supporting both field-based and head office teams with technical queries relating to the Customer Relationship Management and Point of Sale systems, as well as the wider financial advice process. Acting as a subject matter expert, you will help ensure advisers … difference: Act as the first point of contact for advisers and internal teams, providing expert support for Point of Sale systems, Customer Relationship Management tools, and advice process queries. Investigate, diagnose, and resolve technical and process-related issues, working closely with technology and business teams to ensure prompt ...

liaison with the MOD, DIO, Top-Level Budget Holders (TLBs), and other government security stakeholders. Support the implementation and ongoing management of Security Aspects Letters (SALs) and customer-specific security requirements. Prepare the business for audits, inspections, accreditations, and assurance reviews. Coordinate personnel security processes, including vetting activities, onboarding … security, accountability, and continuous improvement throughout the organisation. What We're Looking ForEssential Experience Experience in information security, security governance, assurance, compliance, or risk management within a defence, government, or highly regulated environment. Strong understanding of UK Government security requirements and information assurance principles. Knowledge of cyber security standards ...

requirements into actionable plans and supporting the implementation of AI, Machine Learning, Generative AI, and Agentic AI solutions integrated with existing enterprise systems. Drive stakeholder alignment and AI adoption through workshops, governance frameworks, operating models, executive presentations, and scaling strategies to ensure measurable business impact What You'll Bring … Machine Learning, Generative AI, AI agents, analytics, data products, and decision intelligence, with the ability to apply them to business challenges. Business Problem Solving & Stakeholder Management: Strong analytical skills with the ability to translate operational challenges into AI solutions, while effectively communicating with senior business, technology, and operations ...

products, platforms or services within complex environments. Experience working alongside Data Engineering, Architecture and Analytics teams. A proven track record of product leadership, roadmap management and prioritisation. Knowledge of data architecture, data modelling and governance principles. Excellent stakeholder management and communication skills. Experience influencing senior stakeholders ...

technology environment and take ownership of the configuration, optimisation, migration and technical delivery of Atlassian solutions. If Jira, Confluence, Bitbucket, Bamboo and Jira Service Management are your bread and butter, this could be a great opportunity to get involved in a technically challenging contract. Responsibilities: Configuring, maintaining and optimising … Jira & Confluence upgrades, migrations and consolidations Performing technical assessments and health checks Administering Jira and Confluence instances Supporting Bitbucket and Bamboo Configuring Jira Service Management, including queues, SLAs and automation Developing integrations using APIs and scripting Automating application upgrades and testing through CI/CD tooling Working directly with ...

legacy systems, manage project risks, and coordinate delivery with managed service providers. Key Requirements of the ICT Project Manager role Include: Proven ICT Project Management experience. Extensive SharePoint implementation and data migration expertise within an Azure environment. Experience gathering stakeholder requirements and translating them into technical solutions. Strong … supplier and stakeholder management skills. Knowledge of project delivery, change control, data governance, and information security. Experience delivering projects across multiple sites. Education sector or VLE experience is advantageous. Key Information about the ICT Project Manager role Includes: £41,851 per annum 37.5 hours per week Hybrid (Occasional ...

approach. Translating business requirements into clear architectural designs. Working closely with technical and business stakeholders to provide guidance and influence decisions. Supporting governance, risk management and the ongoing development of architecture. Creating and maintaining architectural documentation and reusable solution patterns. Experience needed: Strong Microsoft Azure experience - essential. Strong Microsoft … Dynamics experience, ideally Dynamics 365 CE and/or Finance & Operations - essential. Good understanding of APIs, integration and microservices . Excellent stakeholder management and communication skills. Experience with Azure DevOps or Jira. TOGAF, SAFe or Adobe Experience Manager experience would be a bonus. Please apply asap if interested. ...

change initiatives. The successful candidate will have a strong background in business analysis, with proven experience in requirements gathering, workshop facilitation, process mapping and stakeholder management. Experience within the electricity, energy or wider utilities sector would be highly desirable, particularly where the candidate has worked within a regulatory environment. … Responsibilities Lead business requirements gathering activities across business and technology change initiatives. Support Databricks and Genie AI implementation initiatives, including requirements gathering and stakeholder engagement. Work closely with stakeholders to understand business needs, challenges and objectives. Gather requirements and work effectively within a product-led environment , supporting product teams ...

error handling approaches in application services. Awareness of change impact and the need to update existing applications and dependent services. Experience of system management and support (e.g. supporting live applications, troubleshooting and assisting with releases). Desirable NHS or public sector experience (or evidence of working in regulated environments … documentation. Strong documentation skills (technical notes, support notes/runbooks and user guidance) appropriate for operational support and audit needs. Strong communication and stakeholder management skills, able to explain technical topics clearly to non-technical audiences. Ability to plan, prioritise and deliver work to deadlines; comfortable working with ...

plans and processes. Coach and mentor junior colleagues to enhance their professional growth. Identify gaps in current practises and drive improvements across the organisation. Stakeholder Engagement: Build and maintain productive relationships across various business departments. Advise senior leadership on risk and incident response improvements, ensuring a collaborative approach. What … strategy. Skills: Strong analytical skills with the ability to solve complex problems independently. Exceptional written and verbal communication skills, adaptable to diverse audiences. Excellent stakeholder management and relationship-building abilities. Qualifications: Must hold SC Clearance. A degree-level qualification in Security Operations or Incident Response is essential. Desirable ...

project planning principles including: o Critical Path Analysis o Work Breakdown Structures (WBS) o Resource planning o Programme logic o Schedule baselining - Excellent stakeholder management and communication skills. - Strong analytical and problem-solving capability. Desirable Experience - NEC contract knowledge. - Earned Value Management (EVM). - Bid or tender ...