Senior Technical Support Analyst
- Location
- Billericay, England, United Kingdom
service and take ownership from the moment an issue is raised through to resolution. At Ground Control, we’re looking for a Senior Technical Support Analyst to join our growing IT function and operate at a true 3rd Line level. This is an opportunity to become … team’s key technical experts, influencing how support services are delivered, improving the user experience across the business, and helping shape the future of our Microsoft 365, endpoint and automation capabilities. You’ll have the autonomy to identify improvements, introduce efficiencies and mentor colleagues, while supporting an ambitious business ...