1 to 25 of 178 Support Analyst Jobs

Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯

ERP Support Analyst Warwick On-site £30,000 - £35,000 Permanent VIQU are partnering with a leading manufacturing organisation to recruit a Junior ERP Analyst . This is a great opportunity for a motivated Junior Support Analyst with 1 3 years experience who is looking for mentorship and wants to further their career in IT … systems and support. As a Junior IT Systems Analyst , you will gain hands-on experience with SQL, ERP systems, and business process analysis, while contributing to key IT projects, including the migration from an existing ERP system to Microsoft Dynamics 365. Key Responsibilities of the Junior Support Analyst: Provide day-to-day IT systems support under … senior guidance as a Junior Support Analyst . Assist with IT projects, including ERP migration, data cleansing, validation, and testing. Write, troubleshoot, and optimise basic SQL reports and analytics. Support system monitoring, escalate issues, and maintain uptime. Document procedures, workflows, and user guides for colleagues. Work with cross-functional teams to translate business needs into technical tasks. More ❯

ERP Support Analyst Warwick – On-site£30,000 - £35,000 – Permanent VIQU are partnering with a leading manufacturing organisation to recruit a Junior ERP Analyst . This is a great opportunity for a motivated Junior Support Analyst with 1–3 years’ experience who is looking for mentorship and wants to further their career in IT … systems and support. As a Junior IT Systems Analyst , you will gain hands-on experience with SQL, ERP systems, and business process analysis, while contributing to key IT projects, including the migration from an existing ERP system to Microsoft Dynamics 365. Key Responsibilities of the Junior Support Analyst: Provide day-to-day IT systems support under … senior guidance as a Junior Support Analyst . Assist with IT projects, including ERP migration, data cleansing, validation, and testing. Write, troubleshoot, and optimise basic SQL reports and analytics. Support system monitoring, escalate issues, and maintain uptime. Document procedures, workflows, and user guides for colleagues. Work with cross-functional teams to translate business needs into technical tasks. More ❯

Kronos Support Analyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos Support Analyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos Support Analyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: 45,000 - 56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯

IT Support Analyst/Desktop Support Analyst - 1st & 2nd Line Support, Win11, Windows Server AD/GP/AzureAD, MS Office 365, LAN/Wireless, Contract, (Inside I335), Central London/South West London (Onsite 5 days per week), £175 - £200 p/day (Contract Rate) Medium sized construction and building services company, (part of … major conglomerate) seeks an IT Support Analyst to provide 1st & 2nd line support as part of a small team, for around 200 users in London. IMMEDIATE START/1 WEEK MAX You will provide user and technical support over the phone, at the desktop and remotely providing high quality customer service at all times. You will … great deal of ownership and technological exposure, retaining input when escalating issues so as to develop technological expertise. Your core duties and activities will include: Providing 1st & 2nd line support across laptops, PC's, and Mobile Devices Management of Win11, MacOS/X, iPhone mobile devices printers, printer networks Support for MS Teams and Video Conferencing facilities. Resolving More ❯

NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly skilled team focussing on supporting internal stakeholders with their technical queries or issues, using user reports to formulate … strategic support strategies. This role would suit an application support engineer with knowledge of NetSuite who is looking for a clearly defined career development pathway into functional or technical ERP analysis/consultancy and who can bring a positive, engaging and hard-working attitude to the company. This NetSuite Support Analyst based near Birmingham should have … Ability to review/build user reports - Business process analysis - Excellent communication skills - The drive to quickly learn new technology & progress - Strong written & verbal communication In return this NetSuite Support Analyst based near Birmingham - Starting salary of up to £55,000 - Bonus scheme - Flexible working hours - Incremental salary increases - pension scheme - Full commitment to training and personal development More ❯

Job Description Support Analyst - (applications/SQL) Support Analyst, 2nd Line Support, SQL, Application Support, Finance, Accounting Support Analyst (Business/Software Applications): Do you have an background in supporting business applications or software? Do you have a broad technical skill set but looking to be re-trained in new technologies and … a range of software applications and customers? The role can lead to a position as an Implementation consultant or perhaps in development within the business. About the role: The Support Analyst/Consultant role will be office based in the Milton Keynes office, supporting customers using the company's software, in a 2nd line support role, building … gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress to a Support/Implementation Consultant and make an impact with their software product capability. Langland Consultants acts as an Employment Agency/Business with regards to this vacancy. As an Equal More ❯

Applications Support AnalystLocation: Sheffield area - S1Hybrid work pattern - up to 2 days per week on siteSalary: £35k - £45k plus benefitsLooking for a job with a purpose? Do you want to work for a sustainability company that is trying to save the planet? Applications Support Analyst needed by a growing business with multiple sites across the UK offering … specialist advisory services.The Applications Support Analyst opportunity is a key role within the business supporting business critical systems which includes – Microsoft Dynamics Business Central, 365 and Power Platform technologies like PowerApps and Power BI. Application Support Analyst skills profile – Knowledge/experience of Microsoft 365 tools like Teams, SharePoint, Outlook and OneDrive Experience/knowledge of … BI Previous experience of supporting business applications in operations, supply chain or finance Strong problem solving and analytical skills Customer focused mindset with clear and confident communication skills Application Support Analyst role profile – Providing 1st/2nd line application support to end users Supporting users with Microsoft 365 tools and Dynamics Business Central Troubleshoot issues Maintain and More ❯

Senior Technology Support Analyst Top-tier US law firm is seeking to hire a hands-on Technical Support Analyst with a strong technical background to oversee and coordinate first and second-line IT support to the firm’s London office, housed in stunning state of the art offices near Liverpool Street. Salary to … + office based (Monday-Friday) £400 annual gym membership contribution Neurodiversity support packages Confidential wellbeing, legal guidance, and financial support benefits Key Responsibilities of the Senior Technology Support Analyst: Serve as the senior technical support resource for the London office, providing on-site first and second-line support. Act as escalation point for complex or … when they are away from the office. Maintain and update the hardware inventory for the London office. Build, configure, and deploy firm-standard laptops in accordance with established procedures. Support mobile devices (iPhones, Androids, iPads) under the firm’s Intune management system. Provide support for audio-visual systems, including laptop/projector setups, videoconferencing, teleconferencing, and display screens. More ❯

Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our … clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries … and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to More ❯

Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our … clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries … and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to More ❯

s bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Join Our Team as a Technical Support Analyst Location: Market Drayton/Hybrid - 3 days on-site per week Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) With over 31,000 employees across Europe … alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. We're seeking an experienced Technical Support Analyst; you will be a key member of the 2nd line support team, responsible for resolving escalated technical issues, supporting IT operations, and ensuring continuity of service … Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Mller Rewards, offering a variety of online and in-store discounts and development opportunities. Technical Support Analyst - Your Challenge Join our team as a Technical Support Analyst, delivering high-quality 2nd line support and ensuring a seamless IT experience across the More ❯

A fantastic opportunity for a Technical Support Analyst to join a leading software provider within the higher education and events sector. This organisation develops solutions used by hundreds of institutions worldwide, helping them streamline operations and enhance the experience of their users. As part of the team responsible for ensuring customers can successfully adopt new software releases, you … in delivering smooth upgrades, maintaining system integrity, and supporting clients with mission critical deployments. Location: Milton Keynes Salary: Up to £40,000 per annum plus benefits Requirements for Technical Support Analyst Strong technical proficiency with database systems such as SQL Server, MySQL, PostgreSQL, or Oracle Understanding of client and server environments including backup and restore processes, database cloning … Azure is beneficial Methodical approach to planning migrations or upgrades with clear rollback procedures Strong documentation habits including runbooks, checklists, and configuration notes Ability to maintain structured processes that support clear communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post More ❯

IT systems support analyst - London Market Insurance - Hybrid Working A leading London Market Insurance business based in the UK are looking to hire an IT systems support analyst to join the business to work on a project focusing on the reliability, optimisation, and strategic development of core business applications on M365. The ideal candidate will have … worked as an IT systems support analyst within London Market insurance or General Insurance and will have previously worked on supporting applications and end user infrastructure in an enterprise environment within insurance or reinsurance applications. You will need to have a strong understanding of the M365 application suite such a SharePoint as well as having strong SQL skills. … Key Skills: STRONG IT systems support analyst experience 2 or more years' experience of supporting applications and end user infrastructure in an enterprise environment Insurance, reinsurance or London Market Insurance Strong M365 and SharePoint experience Strong SQL experience Azure cloud Power BI More ❯

Service Desk Support Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing … new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice More ❯

Job Role: Technical Support Analyst Location: Taunton, Somerset. With benefits to work remotely at times Salary: £24-28k Based on Experience Type: Full-time, Permanent About SRD Technology UK At SRD Technology UK, were passionate about delivering cutting-edge IT solutions with a personal touch. As a forward-thinking Managed Service Provider (MSP), we pride ourselves on … our commitment to innovation, agility, and exceptional customer service. We support a wide range of clients across diverse sectors, helping them thrive in a rapidly evolving digital world. The Opportunity Were seeking an ambitious and experienced 1 st Line Technical Support Analyst who loves problem solving. As a Technical Support Analyst in Tier 1, you … will work closely with Technical Support Analysts to provide IT support to our managed service clients across the UK. This role requires a key focus on customer care and getting the job done well. This individual will also need to work on multiple tickets at a time whilst meeting the determined SLAs. This job may include site visits More ❯

Technical Support Analyst Denver CO WHQ R25_2116 Full time Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration … will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. Johns Manville is looking for a Technical Support Analyst located in Denver, CO. The Technical Support Analyst works in a team environment to provide advanced-level user assistance by managing system administration tools, troubleshooting … other technical groups to resolve complex issues. This includes desktop and laptop computers, mobile devices (iPhone and iPad), printers, copiers, as well as standard and non-standard desktop applications. Support equipment such as handheld scanners, vehicle mounted terminals, and WYSE terminals. Level I/II Systems Administration support on servers and network equipment. This position may take ownership More ❯

Deskside Support Analyst - 1st Line, 2nd Line, Law firm Our leading law firm client are currently looking to take on a new Deskside Support Analyst (1st Line, 2nd Line, Law firm) on a temporary basis for 12 months. The firm are currently embarking on a technology investment and transformation and are now to be considered a … premier firm among the legal sector. They have an extremely pleasant culture with an outgoing and collaborative IT team. To be considered for this Deskside Support Analyst (1st Line, 2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach … to customer service Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and More ❯

Application Support Analyst Location: Guildford (On-site) Contract Type: 3 months + extensions We’re looking for an experienced 2nd Line Technical Support Analyst to join a busy and collaborative IT team, providing high-quality technical support across multiple sites. This is a great opportunity for someone with solid technical knowledge, strong troubleshooting ability, and … a passion for delivering excellent customer service. The Role As a 2nd Line Technical Support Analyst, you’ll take ownership of service desk tickets, ensuring timely and professional resolution in line with SLAs. You’ll diagnose, troubleshoot, and resolve IT issues, escalating where necessary, while maintaining clear communication with users throughout. You’ll also play a key role More ❯

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis. The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development … team. To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills. Essential experience: An understanding supply chain process An understanding of warehouse and distribution process Previous ERP support experience A basic understanding of SQL and running SQL scripts A basic knowledge of Linux A basic knowledge of applications … and integration Excellent written and verbal communication skills The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities. The role will be site based during the probation period and then will become hybrid. More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Manchester, Mainly Remote Application Support Analyst required to work for a law firm based in Manchester. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with experience … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, Leeds, Mainly Remote Application Support Analyst required to work for a law firm based near Leeds, West Yorkshire. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

Legal IT Application Support Analyst, M365, Visual Files, Practice Management, London, Mainly Remote Application Support Analyst required to work for a law firm based in Central London. This role is mostly remote, with circa 2 days per week required in the office. We need a good, all round Legal IT Application Support Analyst with … you. There will also be the chance to go on an AI Learning journey with them too. Read on for more details... Key Skills Required: Microsoft 365: Maintain and support the firms SharePoint intranet; Continued development of the firms Client Portals solution built on SharePoint and Aderant Drive Visual Files: Oversee the configuration, maintenance, and development of Visual Files … case management system; Maintain and support SQL Server databases underpinning core business applications. Reporting: Write, maintain, and optimise SQL queries and reports. Artificial intelligence: Developing capabilities utilising the firms chosen Generative AI platform. This is a fantastic opportunity to join a forward-thinking team. Salary dependent on experience. Apply now More ❯

End User Support Analyst - Laptop Swaps - Cardiff (Onsite Fulltime) Inside IR35 - £290 Agreed assignment rate may be subject to change depending on applicable legislation or solution through which services are performed. Shifts will be 8AM-4PM or 10AM-6PM. 30 Working days!!! Onsite 5 days per week due to the nature of the contract. Key Skills & Responsibilities. We … are seeking an End User Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as … queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send your up to date CV to Crimson for immediate review Not interested?! Do you know anyone that might be? Refer a friend for this role to More ❯

Support Analyst field based, working at client sites. We are seeking a proactive and customer-focused Support Analyst to first- and second-line technical support to various clients across Northern Ireland (north) supporting end-users across the business, ensuring that hardware, software, and network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day … technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows 10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user accounts, permissions, and security in Active Directory and Microsoft 365 . Perform hardware and software upgrades, imaging … and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell More ❯