1 to 25 of 166 Support Analyst Jobs

Systems Support Analyst Location – Nottingham, East Midlands Salary – 35k + Bonus opportunities, 35-hour work week with flexible working We’re looking for a proactive Systems Support Analyst to maintain and enhance our client’s case management system. The ideal System Support analyst/Application Support Analyst will ensure seamless system performance … safeguard data, and support users to maximise efficiency and compliance. Key Responsibilities for this Systems Support role/Application Support Analyst: Maintain and configure system settings, servers, and software updates. Manage user roles, permissions, and access security. Monitor performance, troubleshoot issues, and ensure system stability. Oversee data backup, restoration, and retention processes. Optimise workflows and automate … tasks for improved efficiency. Provide user support, training, and technical troubleshooting. Ensure regulatory compliance with full auditing capabilities. Essential Skills: Strong technical expertise across system maintenance, configuration, and support. Excellent communication skills are essential as you will liaise with stakeholders, understand their needs, and provide effective solutions to improve the running of their case management system. If you’re More ❯

Support Analyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line Support Analyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the … Support Analyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Support Analyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? My client is keen to find a Support Analyst/Service Desk Analyst with skills/experience More ❯

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 We’re looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. The Company This industry giant are a true force to be reckoned with, delivering … exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With passion and innovation at the core, they empower businesses to succeed through the delivery and support of bleeding-edge technology solutions. Benefits 25 days holiday 6% pension Excellent bonus scheme - uncapped for high achievers What’s required of the Support Engineer? We More ❯

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of … new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities :- Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and severity are assigned to all … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

MSite has an exciting opportunity for an Support Analyst to join our team working in Liverpool. Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology … expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst … problem-solving skills that form the foundation for a long-term IT career. The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the More ❯

MSite has an exciting opportunity for an Support Analyst to join our team working in Liverpool. Hybrid working is available after probation, typically 3 days in the office and 2 days working from home. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. We are an extraordinary technology … expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Support Analyst role: MSite has an IT estate of over 100 endpoints, including PCs, Macs, and mobile devices, supported by a Microsoft 365 cloud infrastructure. The Support Analyst … problem-solving skills that form the foundation for a long-term IT career. The initial focus will be on supporting colleagues and systems at MSite in Liverpool, where the Analyst will provide hands-on support and close collaboration on-site, alongside hybrid home-working. Once settled in, the role will expand to include remote support for the More ❯

Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting … directly to the Head of Customer Operations, this home-based role offers an excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality … support experience to users of the platform. Working Hours This role follows a rotating shift pattern to provide full coverage across UK and US business hours: Shift 1: 08 30 GMT/BST Shift 2: 14 00 GMT/BST The shift alternates weekly between two Support Analysts (including this role), ensuring seamless customer support across both More ❯

Support Analyst Location: Remote (UK-based) Type: Full-time Salary: £33,000 – £36,000 per annum + £4,000 shift rotation allowance Total Potential Salary: £37,000 – £40,000 per annum Start Date: ASAP About the Role We are hiring a proactive and customer-focused Support Analyst to join our client's Customer Operations team. Reporting … directly to the Head of Customer Operations, this home-based role offers an excellent opportunity to support customers across UK and US time zones as part of a well-established SaaS business. You’ll play a key part in ensuring exceptional customer service by providing technical support and troubleshooting assistance, with a focus on delivering a high-quality … support experience to users of the platform. Working Hours This role follows a rotating shift pattern to provide full coverage across UK and US business hours: Shift 1: 08:30 – 16:30 GMT/BST Shift 2: 14:00 – 22:00 GMT/BST The shift alternates weekly between two Support Analysts (including this role), ensuring seamless customer More ❯

Role: IT Support Analyst (ANPR) Location: Hampstead, North London/Remote Working Salary: Up to £35k+ depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company … desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey. About the IT Support Analyst role: The IT Support Analyst role is responsible for providing first line support to both internal and external customers for a range of solutions. … This is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. You will be supporting 1000+ More ❯

Application Support Analyst Hybrid/Milton Keynes (MK4) - £30k - £35k, DOE - Permanent Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit a permanent Application Support Analyst (1 st and 2 nd Line Support) . We deliver a range of services from IT Consultancy, Software Project Development and … Application Support Services for our corporate clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organizations) which are well-known names in their domains. This role will be based 4 days per week in Milton Keynes (MK4) , with occasional travelling to our office in Borehamwood (WD61QQ). The regular office schedule is from … an Employee Ownership Trust, after a qualifying period, the successful candidate will be able to contribute to the companys future vision and share the profits. Key Skills for Application Support Analyst: 3+ years experience as Application Support Analyst mandatory Knowledge of SQL - mandatory Knowledge of a broad base of database technologies at least MS SQL Server More ❯

IT Support Analyst Nottingham - Hybrid - Permanent Competitive Salary VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You'll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the … IT Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm. • Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise. • Escalate complex issues to the appropriate team when needed. • Provide hands-on support for Office 365, Active Directory, hardware, and software. • Maintain and update the knowledge … base to ensure accurate guidance. • Support change activities while minimizing service disruption and adhering to SLAs and security standards. • Share expertise, coach colleagues, and contribute to continuous improvement. • Ensure all work complies with IT policies, procedures, and security requirements. Key Requirements of the IT Support Analyst: • Experience supporting IT systems in a service desk/analyst More ❯

Guidewire Application Support Analyst Permanent Hybrid - 2 days in London £65,000 - £75,000 An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of … have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for Guidewire applications in production. Liaise … interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter Deep understanding of ITIL Service Management Experience using Microsoft SQL Applications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support Analyst More ❯

Operations Support Analyst page is loaded Operations Support Analyst Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id JR25_000428 Help grow a safer, cleaner, healthier future for everyone, every day. Role Summary The Operations Support Analyst will report to the Operations Manager and will assist in … life and driving Continuous Improvement of operations across group enterprise IT systems. Given Halma's complex environment consisting of an HQ organisation and 40+ individual companies, as an Operations Support Analyst, you will work with our key users, application/platform owners and end users to help them resolve, co-ordinate, triage, communicate and implement effective operations across … the landscape Role Responsibilities Routine Procedures Monitor daily service operations and identify urgent requests Handle incidents and manage escalations Conduct routine checks to identify process defects Reporting Support the creation of routine reporting packs and dashboards for internal stakeholders, utilising and defining performance metrics - Service Level Agreements (SLAs) etc Conduct Analysis utilising tools such as Excel or PowerBI, to More ❯

Visualfiles Support Analyst - Fully remote - Salary - £30-£40k + benefits inc bonus We're looking for a technically skilled, solutions-focused Visualfiles Support Analyst to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works. Benefits for the Visualfiles Support Analyst: 25 days holiday plus bank holiday rising over time Enhanced pension Bonus scheme Cycle to work scheme Eye test and flu jabs Death in service Sickness benefit allowance Discount scheme Bupa health scheme The role of the … Visualfiles Support Analyst: Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within. Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel. Providing day-to-day IT support across hardware, software, and applications. Managing integrations with third-party tools and platforms. Working closely with colleagues to identify opportunities for More ❯

Payroll Support Analyst Nr. Warrington to £30k Do you have excellent communication and customer service skills combined with a good understanding of Payroll systems and processes? You could be progressing your career as a Payroll Support Analyst at a global payroll technology company that provide a range of highly customisable solutions to a range of clients. … As a Payroll Support Analyst you will assist clients via the telephone, responding to queries and enquires on the payroll modules and software. You'll gain a good understanding of the product via training and will also be provided with scripted answers to common queries. Location/WFH: You'll be based in Birchwood, near Warrington but with … in it for you: Salary to £30k Pension (5%) Healthcare 20 days holiday, increasing over time Remote/hybrid working Apply now to find out more about this Payroll Support Analyst opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer More ❯

Application Support Analyst - Hybrid from City of London (2 days in the office/3 days remote) Paying up to £60,000 plus benefits including bonus (up to 20%), BUPA health insurance, 4 x salary life assurance, season ticket loan, excellent pension scheme, sponsorship for relevant qualifications, 25 days holiday plus ability to buy & sell plus more Overview … A highly successful and scaling financial services firm, is at a really exciting time in the journey. As part of this journey, they are looking to hire an Application Support Analyst to join their established app support team. The Application Support Team is a core function within the business, supporting a large variety of activities from … well versed in SQL and data interrogation skills which are used daily to conduct this work and bring together any information needed. Responsibilities: Provide 1st and 2nd line technical support of all Application related issues. Ensure that the IT application architecture remains consistently available to all users (including colleagues, clients, business partners and suppliers). Management and delivery of More ❯

IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right opportunity to … develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role … Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone & software support for More ❯

Systems Support Analyst We're looking for a proactive and solutions-focused Systems Support Analyst to deliver first- and second-line support across our technology estate. From resolving day-to-day issues to contributing to infrastructure improvements and IT projects, this role is key to keeping our systems running smoothly and our users supported. As … Systems Support Analyst you will ensure timely resolution of all hardware, software, and network-related issues. You will be responsible for user onboarding, account management, and remote support, while maintaining accurate documentation and user guides. Beyond day-to-day support, you will contribute to infrastructure changes, IT projects, and process improvement initiatives. This includes identifying recurring … issues, developing automation tools, and enhancing self-service capabilities to improve efficiency, reliability, and user experience across the organisation. Key Responsibilities Provide first-line and second-line technical support via phone, email, and our service desk system Diagnose and resolve hardware, software, and network-related issues Set up and configure workstations, laptops, and mobile devices for new starters Manage More ❯

IT Support Analyst $27.29 - $28.85 Hourly Description The City of Wentzville is seeking a detail-oriented and customer-focused IT Support Analyst to join our team. This position plays a vital role in delivering technical support to City employees by resolving hardware, software, and system configuration issues. The IT Support Analyst also provides … routine troubleshooting, maintenance, and fundamental IT services to ensure the smooth operation of the City's technology environment. Essential Job Duties Provide assistance to City employees with IT support requests via email, chat, phone, or in person. Document resolutions for support requests and maintain accurate knowledge base articles. Maintain and troubleshoot computers, telephones, printers, and other equipment/… Technical degree is required. High school diploma along with related professional experience may be considered in lieu of degree. Minimum of 2 years of experience in an end-user support role. CompTIA A+ certification is required or obtained within six months of hire. NIMS IS-700 and ICS-100 are required or obtained within six months of hire. Valid More ❯

On Site IT and AV Support Analyst £32,000 - £37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This … is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for … UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. More ❯

On Site IT and AV Support Analyst 32,000 - 37,000 + bonus and benefits Full Time/Permanent Banbury/mainly office-based The Role and Company: I am looking for a driven IT and AV Support Analyst to join well established company who continue to grow and invest into their internal IT department. This … is primarily an office-based role in Banbury, Oxfordshire. As an IT Support Analyst you will be a key part of the IT Support & Operations team and will be responsible for provisioning of and tracking of all IT hardware and software assets over their lifecycle. You will also be the owner of the Audio Visual services for … UK offices and on-site IT support for the board and executive leadership teams. Skills and Experience required: Experience in a similar role providing IT Support with a focus on provisioning and AV support Must have proven experience in providing support in a Microsoft environment working with End User workplace equipment including laptops, printers, mobile devices. More ❯

ASD is seeking a Mid-Level VIP Systems Support Analyst to provide direct customer support to Comptroller OUSD(C) VIP users. The VIP Systems Support Analyst will have extensive experience in delivering face-to-face VIP Helpdesk end-user technical support for desktop/laptop computers, as well as mobile devices, and will have … a DISA or equivalent environment. This position is full-time ONSITE at the Pentagon, Monday through Friday, with a start time of 7:30 am. After-hours or weekend support may be required as needed. The ideal candidate must be proficient with MS Windows with a minimum of 4 years' experience administering, have an in-depth understanding of modern … Microsoft Suite, experience in TCP/IP and VMware Virtualization technologies, and experience in DoD practices. Responsibilities include the following tasks: Provide face-to-face VIP end-user technical support for desktop/laptop computers and mobile devices. Provide technical support on Microsoft operating systems and network services. Configure Microsoft Office user settings as required. Oversee JSP Add More ❯

IT Network Support Analyst Please note: This is a part time 3 day per week day rate contract for a 6 month duration. All 3 days will be required on site per week. My client are currently looking for an IT Network Support Analyst to join the team to provide support and troubleshooting of network … services whilst also coordinating with an external MSP for more complex queries. Key Responsibilities: - Act as the primary liaison between on site tenants and the contracted network support provider regarding IT infrastructure and network-related matters. - Coordinate and oversee service delivery from external IT contractors and internal Operations Team, ensuring consistent performance and quick resolution of network issues. - Manage … network access and provisioning processes for new and existing tenants. - Support incident response and troubleshoot connectivity and infrastructure problems in collaboration with IT contractor. - Identifying network performance, escalating issues as needed. - Liaise with external maintainers to ensure SLA's according to contract are met for fault resolution and projects. - Manage the working relationship with maintainers to keep track of More ❯

in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications. We are looking to recruit an IT Support Analyst to join our busy and forward thinking team. In this role you will be working with individuals and teams at all levels and will require excellent communication … will require some ad hoc travel to set up sites or fix issues in other locations, so the ability to drive with a vehicle is required. As an IT Support Analyst, you will be instrumental in the delivery, management, and optimization of IT systems and services, ensuring that the Enable Group remains productive, secure, and efficient in the … digital landscape. You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving user experience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT More ❯

in the construction industry. With a focus on major infrastructure projects, we excel in areas such as transportation, utilities, energy, and telecommunications. We are looking to recruit an IT Support Analyst to join our busy and forward thinking team. In this role you will be working with individuals and teams at all levels and will require excellent communication … will require some ad hoc travel to set up sites or fix issues in other locations, so the ability to drive with a vehicle is required. As an IT Support Analyst, you will be instrumental in the delivery, management, and optimization of IT systems and services, ensuring that the Enable Group remains productive, secure, and efficient in the … digital landscape. You will provide second-line support, managing escalations and complex issues while leveraging tools like Microsoft Intune and automation scripts to streamline operations. By proactively maintaining IT infrastructure, improving user experience, and contributing to continuous improvements, you will play a key role in ensuring that the business operates smoothly, securely, and with minimal downtime. Responsibilities: Build IT More ❯