IT Support Engineer
- Hiring Organisation
- LMA Recruitment
- Location
- Brighton, East Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 per annum
responsible for troubleshooting IT issues, maintaining customer systems, and ensuring incidents are resolved efficiently while delivering exceptional customer service. The role combines reactive support with proactive monitoring and maintenance, helping to ensure clients' IT environments remain secure, stable and operational. Key Responsibilities Provide 1st Line IT support via telephone, email and remote support tools. Log, manage and resolve incidents and service requests in line with agreed service levels. Diagnose and troubleshoot hardware, software, networking and Microsoft-related issues. Support and administer Windows desktop environments. Assist with Microsoft 365 administration and user support. Configure ...