1 to 25 of 214 Support Engineer Jobs in the Midlands

I'm looking for a Technical Support Engineer to join an award-winning Cyber Security solutions business based in Lutterwrth, Leicestershire. Role Purpose: Provide 1st and 2nd line IT support across the UK and US offices, ensuring high system availability and user satisfaction. Support a range of internal infrastructure including servers, networks, cloud platforms, mobile devices … and corporate systems in line with ISO and ITIL standards. Key Responsibilities: Deliver 1st/2nd line support via the internal service desk Assist with 3rd line support and technical projects under supervision Install, configure, and maintain IT hardware, software, and networks Manage service requests and incidents in line with SLAs Liaise with suppliers for IT equipment and … services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X, virtualisation (e.g., VMware), backup solutions, Azure More ❯

IT & Telecoms Support Engineer Worcester Salary - £30,000 - £35,000 About Us We are an award-winning company providing managed IT and telecommunication services to organisations across a range of industry sectors. Since launching in 2002 we have grown year on year, expanding our products and services as technology has developed, helping organisations improve their business practices and … profitability. About the role As a Systems Engineer, you will be part of a busy and friendly support team. No two days will be the same and you will be exposed to a variety of technologies daily with clients across multiple sectors. You will be providing helpdesk support to a wide range of customers, and strong communication … must. You need to be both confident in writing and on the phone and able to talk customers through fault finding whilst having excellent customer service skills. Responsibilities: Provide support assistance for both hardware and software issues, remotely and in-person. Regularly travel to sites to provide support in-person. Collaborate with hardware and software vendors to identify More ❯

Perfect role for an experienced IT Support Engineer who enjoys providing 2nd Line IT Support across core technologies. This role will be great for career development with scope to move to 3rd Line. Technologies include: Windows Server, Office 365, Active Directory, Cisco Networking, VMWare, Hyper V. This role is based on-site, Monday to Friday, so you … will need to live within a commutable distance to Market Deeping. IT Support Engineer - 2nd Line Support Location: Market Deeping - On-site - Monday through to Friday. Salary: Negotiable dependent upon experience Required Skills Strong knowledge of Windows server (2016, 2019, and 2022) Microsoft Active Directory and Exchange experience Knowledge of networking technologies including VLAN’s , routing protocols More ❯

Senior IT Support Engineer, 3rd Line Location: Remote/Walsall, West Midlands Salary: £35,000 - £40,000 + Benefits Our client, a well-established and fast-growing Managed Services Provider (MSP), is looking for an experienced and proactive Senior 3rd Line Engineer to join their expert technical team. This is a fantastic opportunity for a seasoned professional … of clients and technologies across cloud and on-premise environments. As a key senior figure in the team, you’ll not only handle high-level escalations and complex infrastructure support but also provide guidance, mentorship, and oversight to 1st and 2nd Line Engineers. This role is ideal for someone who thrives in a fast-paced MSP setting, enjoys working … with diverse environments, and has a passion for technical leadership. Senior IT Support Engineer - Key Responsibilities: Act as the final escalation point for complex technical issues across server, network, desktop, and cloud systems. Design, implement, and maintain advanced infrastructure solutions for clients, including migrations and upgrades. Support and guide 1st and 2nd Line Engineers, providing mentorship, training More ❯

1st Line IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT Desk Support Engineer to join our clients growing team in Ledbury . This is a fantastic opportunity … for someone with a solid foundation in IT support who's ready to take the next step in their career. Key Responsibilities Provide 1st line technical support to internal users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity . Log, track, and manage support tickets using the … internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non More ❯

to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview The Tier 1 Engineer will have responsibility for remote client support, as well as infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to … work and opportunities for growth. Thrive employees work independently as client consultants, as well as collaborating with our exceptionally talented team of engineers, to provide the best-in-breedIT support for our clients. Responsibilities Ability to handle diverse computing environments in a wide cross section of business clients Analyze and document an unfamiliar client/server network environment while … Resets Networked Printer Issues Requirements Bachelor’s Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 2-4+ years desktop support experience Knowledge of mobile device configurations and troubleshooting Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations Experience troubleshooting workstation hardware issues Knowledge and experience with Active Directory More ❯

IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯

IT Support Engineer Permanent Salary: £30,000 - £35,000 Fully Remote with frequent travel to sites Please note : A valid driving licence and access to a vehicle are essential. About the Role We're looking for a motivated and skilled IT Support Engineer to join a growing team. In this dynamic, home-based role, you'll … play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in excellent … service, and wants to contribute to a business with strong values and a clear mission What You'll Do Provide first and second-line support for users across the business Troubleshoot hardware, software, printers, and connectivity issues Manage support tickets with clarity and professionalism Onboard new users, configure devices, and manage account access Maintain and support laptops More ❯

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UK’s most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and … turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and More ❯

Job Title: IT Support Engineer Location: Derby, Derbyshire Salary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for a confident IT Support Engineer to join a renowned, global Construction Company based in Derby, Derbyshire. As an IT Support Engineer, you … with cross-functional teams to identify technology needs and implement projects. • Oversee hardware and software configuration, troubleshooting, and maintenance. • Develop and implement IT security policies and procedures. • Provide technical support and mentorship to junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry trends. Technical Skillset: • Windows Server Infrastructure – Active Directory, DNS, DHCP … apply! Don't miss this opportunity to join a prestigious global construction company and make a significant impact in the industry. Apply now to start your journey! Keywords: IT Support Engineer, Senior IT Support Engineer, Senior IT Engineer, Windows Server, Azure, IT Infrastructure, IT Project, Office 365, IT Infrastructure Engineer More ❯

3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will … suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a … 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing More ❯

3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will … suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a … 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a … 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line … IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd More ❯

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. This role is ideal for someone who enjoys hands-on technical work, thrives in a practical support environment, and takes pride in ensuring reliable internal … IT operations. About the Role You will support the day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. … Escalate complex cases, ensuring accurate and complete documentation is maintained. * Conduct remote troubleshooting sessions and collaborate with colleagues to reach timely resolutions. * Log, track, prioritise and manage support tickets in line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to More ❯

quite ready to do so. Please review the JD below and apply online. We will reach out to you once we're ready to start recruitment activities. The Onsite Support Engineer is responsible for providing end user support, hands and feet support and working with business users & multiple stakeholders to ensure efficient support to business … Intune (Autopilot), SCCM, VMWare Horizon, Intune etc. Proactive and passionate of EUC, with strong interpersonal skills and excellent time management skills Strong capabilities in Windows 10/Windows 11 support, migration & Deployment. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope and intent of the position. Hands on Experience … End to End Desktop/Laptop life cycle management. Experience and desire to work in a Global delivery environment. Communication and Analytical skills Provide technical support to clients on-site, resolving hardware, software, and network issues. Install, configure, and maintain computer systems and related equipment. Diagnose and troubleshoot technical problems using analytical and problem-solving skills. Train and educate More ❯

IT Support Engineer Days of Work: Monday to Friday, 37.5hrs a week Location: Dual site – Barrow Upon Soar, Glenfield The Role To be the first point of contact for all IT support queries and provide responsive, user-friendly assistance across the business. You’ll play a key role in maintaining the day-to-day operation of our … software, and helping to ensure our IT environment is secure, efficient, and fit for purpose. Your responsibilities will include: • Act as the first point of contact for all IT support queries. • Log, prioritise, and resolve support tickets promptly and professionally. • Provide IT support to staff in person and remotely. • Set up new starters and manage leavers, including … and we’re made up of over 800 people: a friendly, diverse, and outgoing team, passionate about making a difference to the bakery industry. We provide full training and support, and the chance to learn new skills from some of the best master bakers in the country. We invest in those who are committed to our craft and offer More ❯

be necessary for the proper performance of your duties or that may be required to fulfil role. Job Role/Description We have an exciting opportunity for an IT Support Engineer to join our team at Head Office. This role is ideal for someone with hands-on experience in Windows and Microsoft 365, along with a solid foundation … interested in candidates with exposure to firewalls, Microsoft Intune, and ERP/CRM systems, especially within manufacturing or production environments. Approximately 80% of the role will focus on IT support and administration, including managing support tickets, troubleshooting issues, and maintaining systems. The remaining time will be dedicated to small-scale projects and continuous improvement initiatives, such as system … upgrades, process automation, and technology enhancements. Responsibilities Manage and support Active Directory, Office 365, Windows Server, and other core systems. Administer user accounts, access permissions, and security settings. Diagnose and resolve network issues including LAN, WAN, and VPN connectivity. Maintain IT documentation, including procedures, asset inventory, and incident logs. Liaise with 3rd party vendors and service providers for issue More ❯

permit required: Yes col-narrow-right Job Reference: 4d72bc98a9ff Job Views: 4 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Job Description WE’RE HIRING A L2 DESKTOP SUPPORT TECHNICIAN AT TIPTON, UNITED KINGDOM! Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician … complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What you'll do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV … asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. Requirements What you need: 3–5 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics. Experience More ❯

IT Support Engineer, 2nd/3rd Line Location: Remote, Walsall, West Midlands Salary: £24,000 - £30,000 + Benefits Our client, a well-established Managed Service Provider (MSP), is seeking an experienced and customer-focused IT Support Engineer to join their growing team. This is a fantastic opportunity for an ambitious IT Support Engineer to work across a wide range of technologies, supporting diverse clients in both cloud and on-premise environments. IT Support Engineer - Key Responsibilities: Deliver 1st to 3rd line technical support across servers, networks, desktops, and cloud systems. Respond to tickets, calls, and emails using RMM tools and professional service platforms. Troubleshoot issues in Office 365, Windows … Server, networking, backup, and virtualisation environments. Perform hardware builds, installations, audits, and on-site visits as required. Support disaster recovery and business continuity services with confidence and clarity. Maintain high levels of documentation, communication, and client satisfaction. IT Support Engineer - Key Requirements: Proven experience as an IT Support Engineer, ideally within an MSP setting. Strong More ❯

Join to apply for the Senior IT Support Engineer (Derby) role at TieTalent 3 days ago Be among the first 25 applicants About the role Senior IT Support Engineer Location: Derby Type: Permanent Salary: £35,000 - £40,000 (DOE) Job Description Provide support for Windows Server, Networks, and IT Infrastructure. Join an established IT Managed … office 4 days/week with 1 day WFH. Participate in the team 'on-call' shift rota, typically one Saturday per month (paid at time and a half). Support a range of IT infrastructure including Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/IaaS, Printers, Linux, Cloud (AWS/Azure). Troubleshoot … and resolve IT incidents and escalated tickets. Maintain high customer satisfaction and meet SLAs. Support IT projects such as installations, upgrades, and migrations. Mentor and coach a small team of 1st/2nd Line Support Engineers. Must hold a full UK Driving Licence and have own vehicle. Experience with MSPs or IT support businesses preferred. IT certifications More ❯

Job Description: Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is … do: Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide on-site and on-call support for TPCMS, with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues by … resolving them or assigning to internal staff or external providers for resolution. Engage with the System Management Team to support continuous improvement of TPCMS and customer service. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service by assisting in development and training of individuals. Who you are: This role is ideal for More ❯

Job Description: Technical Support Engineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is … Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide both on-site and on-call support for TPCMS, with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues either … by resolving them or by assigning them to internal staff or external providers for resolution. Engage with the System Management Team to support continuous improvement for TPCMS and customer service. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service to other parties by aiding in development and training. Who you are: This More ❯

Desktop Support Engineer Salary: Upto 38k Location: Solihull (Onsite) Contract: Permanent At Khuda Technology, we’re partnering with a reputable organisation to hire a Desktop Engineer who will provide high-quality IT support across the business. This is an excellent opportunity for a tech-savvy professional looking to join a dynamic and growing team, supporting end … users in a professional and fast-paced environment. As a Desktop Engineer, you will be the go-to point of contact for technical issues, responsible for troubleshooting hardware and software problems, maintaining devices, and ensuring smooth daily operations for users. Responsibilities Deliver face-to-face and remote desktop support to internal users. Troubleshoot and resolve hardware, software, printer … and network-related issues. Build, configure and deploy desktops, laptops, and mobile devices. Support Office 365, Windows 10/11, and common business applications. Escalate unresolved issues to the appropriate internal teams when necessary. Maintain accurate documentation of IT assets and procedures. Provide excellent customer service with a user-first mindset. Experience Previous experience in a desktop support More ❯

We are looking to strengthen our IT team with a Desktop Support Engineer based at Hattersley. You will report directly to the Head of IT, and your role will encompass all IT Desktop support tasks. Key responsibilities will include: Provide highly skilled IT support, resolving user issues efficiently. Respond to and manage IT support tickets … Utilize excellent customer service skills to exceed customer expectations. Ensure proper recording, creation, or updating of documentation. Maintain and expand knowledge of company procedures, products, and services. Manage and support hardware and software installations, configurations, and troubleshooting. Provide support for all Line of Business (LOB) applications. Technical Requirements: Expertise in hardware and software support. Support experience with More ❯

We are growing and the team must grow as well! We are after a skilled IT Networks And Support Engineer with proven experience in dealing with Business customers. Do you have a passion for IT and technology? Be part of the Pink Connect Team making a difference! Pink Connect is a national Business Communications, IT and Digital Security … at an affordable cost. But what about you? We’re searching for an enthusiastic candidate who wants to commit to our solid growth and development plan. As an IT Support & Field Engineer , you will be supporting our Business customers with their queries as well as carrying out site visits for business installations of: IT Infrastructure design and implementation … PCI Audits Wi-Fi, cabling, patching Project Management You must be confident, skilled, and quick to carry out CAT5e, CAT6 and Coaxial cabling. You will be part of the Support and Engineering Team working from our office supporting business accounts or at customer locations. The terms of our employment as IT Support & Field Engineer are: Working hours More ❯