HaloITSM Platform Administrator OCTO · United Kingdom
- Location
- United Kingdom
live. Collaboration:Work with theprogrammeteam, Halo ProfessionalServicesand internal Halo Champions to gather requirements and embed changes across departments. Learning:Complete the Halo Champion / administrator certification and build up self‐sufficiency so that day‐to‐day platform changes no longer require a third‐party intermediary. Phase 2 & Onwards … with Managed Services, networking, data centre, cloud, BusinessApplicationsand Internal IT tostandardiseand simplify how we work. Integrations:Monitorthe health of key integrations (e.g.ServicePath, NAV / D365 Business Central, Site24x7, PagerDuty), own reconciliation reporting and elevate data discrepancies. Reporting:Produce andmaintain per‐customer and internal SLA reporting packs using Halo ...