Service Now Architect
- Location
- Greater London, England, United Kingdom
platform design for a large-scale telecom transformation programme. The role requires strong technical leadership, stakeholder engagement, and practical delivery experience across ServiceNow Telecommunications Service Management, Telecom Service Operations Management, Customer Service Management, IT Service Management, IT Operations Management, CMDB, Security Operations, Integrated Risk Management, integrations, and data migration. … mentoring, and quality assurance across the ServiceNow delivery team Required Qualifications Extensive experience in ServiceNow architecture, solution design, and enterprise-scale delivery, preferably within telecommunications Strong architecture and implementation experience across TSM, TSOM, CSM, ITSM, ITOM, CMDB, Discovery, Service Mapping, SecOps, and IRM Strong understanding of telecom customer, product, service ...