application and hardware support for Exchange, Active Directory, Office 365, system backups, antivirus solutions, security solutions (SIEM), network administration, virtualization technologies, UPS maintenance, database management, end-user applications. Service Improvements: Proactively identify and implement service improvements, manage bespoke in-house software, oversee information security administration, IT infrastructure procurement, software … management, maintenance and warranty control, IT service delivery continuity, disaster recovery model, change management & documentation, patch and vulnerability management. Experience & Skills: Experience: Minimum 3 years in infrastructure and 2nd/3rd Line support roles, expertise in technical design, administration, and implementation of enterprise networks, VMware administration, Active Directory … administration, firewall administration, Office 365, server hardware and software infrastructure, automation, Dell hardware, IDP administration, SAN/storage architecture. Skills: Proficient in operating system management, cloud technologies, automation and scripting, storage and backup management, disaster recovery planning, Office 365 administration, problem-solving, change control, project management, patch More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Gleeson Homes
Office O365 support Network printer support SharePoint Microsoft Teams Microsoft Autopilot/Intune Azure Active Directory Microsoft Office 365 support and administration: User account management SharePoint support Active Directory administration: User account setup and administration Deployment and management of mobile and fixed telephony: Hardware configuration User access and … permission management Mobile Device Management software Previous experience with COINS ERP would be advantageous. The Ideal Candidate Excellent timemanagement Ability to work to deadlines Comfortable in an agile and fast-paced environment. Superb communication skills. Ability to work independently and with others. Extremely organized with … strong time-management skills. A continuous improvement mentality. Experienced working with Microsoft applications (Excel, PowerPoint, SharePoint), JIRA and COINs. An eagerness to learn and progress. Team player, with the ability to work in a standalone environment Full driving license The ability to travel and stay away overnight when More ❯
RICOTECK Recruitment Services Full time Special Projects Associate Scarborough, Trinidad and Tobago Posted on 02/01/2025 Position Title: Special Projects Associate Department: Special Projects/Operations Reports To: Chief Projects Officer Location: Business Operations and Service Center Job Type: Full-Time/Part-Time … audiences. Ensure proper documentation of project deliverables and lessons learned for future reference, contributing to knowledge sharing and continuous improvement within RICOTECK's project management practices. Stakeholder Engagement: Act as the main point of contact for project-related queries from team members, stakeholders, and external partners, providing timely and … diverse service offerings. Research and propose innovative solutions or tools to improve project efficiency and outcomes, leveraging technology and best practices to optimize project management practices across different service areas. Share best practices and lessons learned with other team members and departments, contributing to a culture of continuous learning More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT service products including Data Management, Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets … their role. You will need to train them, inspire them, motivate them, and support them. As Service Desk Team Leader , your role will include management of a primary UK Service Desk including a close working relationship with End User and offshore teams. Key Responsibilities and Tasks Key responsibilities in … this role will include but are not restricted to the following: Performance Management, Skill Development & Coaching - management of day to day team performance identifying and delivering individual development requirements; pre-planning training based on identified 'weak' areas and future products and services Relationship Management - establish and maintain More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Open Communication Partners Limited
the Client Leadership Team every client account has three distinct roles associated to it: Activation - Account operations lead. Responsible for the successful and accurate management of tasks on accounts, managing deadlines and all stakeholders associated with them. Strategy, Integration & Performance (SIP) - Account strategy lead. Responsible for top down strategic … the strategic narrative to align with the effectiveness roadmap, ensuring all stakeholders are clear on direction. Innovate, test, and handle forecasting and re-forecasting. TimeManagement - Ensure efficient timemanagement for the account, applying appropriate resources in line with earned fees. To be successful in this … for your birthday. Subsidised gym membership up to £30 per month Private Health Care scheme Cycle to Work scheme. Company Sick Pay Scheme Paid time off work for voluntary work up to 40 hours per year. Generous Life Assurance (4x Salary) Employee Assistance Programme Payment of professional subscriptions Employee More ❯
including meetings, appointments, and travel arrangements, dealing with any last-minute changes and requests. Draft, proofread, and edit documents for accuracy and clarity. Inbox management - respond to emails and other communications on behalf of the executives. Meeting and Event Coordination: Organise, coordinate, and schedule internal and external meetings and … events across multiple time zones. Prepare and manage executive agendas, meeting materials, and take minutes and actions when required. Liaise with other departments and stakeholders to ensure timely and accurate follow-up on action items. Travel Management: Coordinate domestic and international travel arrangements, including flights, visas, accommodation, and … transportation, as well as expense management. Prepare detailed itineraries, ensuring executives are well-prepared for travel. Project Management: Assist with key strategic projects, ensuring deadlines are met and tasks are executed efficiently. Support the C-suite in managing priorities and tracking progress on various initiatives. Stakeholder Management: Serve More ❯
experience thinking out of the box to solve challenges within the SaaS industry, executing plans to completion and remotely leading large teams across different time zones. Role Responsibilities Collaborate with stakeholders to navigate ideas and opportunities, assess needs, and define desired outcomes and goals to achieve cross-functional alignment … throughout the process Create and lead executive presentations and communications on top business unit initiatives Ensure that all business operations plans are delivered on-time and on-strategy by enabling and driving communication and execution with cross-functional teams Proactively manage quality control of deliverable messaging and positioning with … a holistic understanding of the project scope, removing escalations to ensure cohesive and on-time market entry Leverage the business operations strategy to create and execute project plans, tailoring as appropriate to meet changing needs and requirements while managing the operational aspects of the project and scope Act as More ❯
Communication Follow up with customers as part of the service lifecycle Provide customer feedback to the appropriate internal teams (e.g., Key Account Managers) Advise management on situations that may require additional client support or escalation Core Skills Excellent verbal and written communication skills. Analysing information and excellent troubleshooting skills. … Excellent organisational and timemanagement skills. Role Competencies Professionalism - Approaches others in a tactful manner and manages departments' expectations. Treats others with respect and consideration regardless of their status or position. Teamwork - Balances team and individual responsibilities. Gives and welcomes feedback. Contributes to building a positive team spirit … within relevant technologies. Strives continuously to build knowledge and skills within ICT, especially within the business' core areas. Shares expertise and knowledge with others. TimeManagement - Prioritises and plans the workload in accordance with the team managers with high efficiency. Core Competencies Gradwell has a unique and valued More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Total Training Provision
Communication Follow up with customers as part of the service lifecycle Provide customer feedback to the appropriate internal teams (e.g., Key Account Managers) Advise management on situations that may require additional client support or escalation Core Skills Excellent verbal and written communication skills. Analysing information and excellent troubleshooting skills. … Excellent organisational and timemanagement skills. Role Competencies Professionalism - Approaches others in a tactful manner and manages departments' expectations. Treats others with respect and consideration regardless of their status or position. Teamwork - Balances team and individual responsibilities. Gives and welcomes feedback. Contributes to building a positive team spirit … within relevant technologies. Strives continuously to build knowledge and skills within ICT, especially within the business' core areas. Shares expertise and knowledge with others. TimeManagement - Prioritises and plans the workload in accordance with the team managers with high efficiency. Core Competencies Gradwell has a unique and valued More ❯
our Performance team in either Salford Quays, Manchester or Haywards Heath, West Sussex offices. In this role you'll be responsible for the Operational Management of our Motor Claims spend and delivering exceptional quality of service to our Customers both internal and external. You will ensure our customers receive … Nice to have skills, but optional: Good numeracy and literacy skills Strong IT and software skills Good communication skills, both verbal and written Good timemanagement and organisation skills Influencing, negotiation and relationship building Enthusiasm and a willingness to learn new skills What's involved: Monitor engineer performance … business parameters Liaise directly with customers Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service In the management of non-approved repairers, provide a complete triage solution Build and maintain professional working relationships with a range of suppliers Provide technical guidance to More ❯
ultimate champion of our services with your engaging personality. Set the bar high for customer service and always exceed expectations. Showcase your organisational and timemanagement superpowers. Stay ahead of the game by mastering our products and services. Requirements: Embrace a proactive, "can-do" attitude. You must have … a Driving licence Shine with stellar customer service skills; every interaction should be memorable. Time-management and organisational skills. Develop the uncanny ability to build connections faster than a broadband router. Rewards: Start with a salary of 25,360 - 28,360 ( depending on experience ) Enjoy unlimited earning potential More ❯
East Ardsley, Yorkshire, United Kingdom Hybrid / WFH Options
Sharp
sales orders accurately and on time. Use CRM system to keep customer records up to date, next actions in place, sales processes in real-time and accurate monthly sales forecasts Use LinkedIn and/or other social platforms to connect and engage with potential new customers and to promote … towards regular planned sales meetings including personalised 1-2-1 sessions and regional team sales meetings Person specification Previous experience in Sales/Account Management/Business Development/Telesales. Previous experience dealing directly with commercial, corporate, or education sector. Ideally experience of IT or technology sales Proven track … existing and new clients Hardworking, professional, and well presented Customer centric, target focused and highly driven to achieve results Ability to negotiate at senior management/director level Excellent written and verbal communication skills Good timemanagement, well organised and an ability to work under pressure Commercially More ❯
Marketing and Business Development Manager Salary between £37,002 to £47,464 dependent on experience Location: Near Lealholm, Whitby, YO21 Full-Time Benefits -Employee Assistance Programme (EAP) -Funded CPD opportunities -Annual leave loyalty scheme -1 day of birthday leave -Regular team social events outside of the 9-5 -Idyllic … impactful, goal-focused campaigns. Key Responsibilities but not limited to:- Drive company growth by leading sales & marketing activities: Lead generation Pitching & negotiation Sales process management Strategic planning Reporting & analysis Team management Establish successful working relationships and processes with new and existing clients: Utilise company CRM system to improve … report(s) within the business: Monitor performance on an ongoing basis Deliver annual appraisal process Understand and adhere to HR procedures relating to line management Contribute to strategic business development: Take a lead role in developing and implementing company marketing and sales campaigns Take a lead role in at More ❯
Our growing Capital Projects team are looking for an experienced Head of Capital Projects to join us at an incredibly exciting time for Unite Students. Capital Projects are key to supporting the growth, sustainability, and operational needs of Unite Students by investing in the physical infrastructure and facilities of … which is intended to create, upgrade, and maintain assets with long-term value. The Capital Projects Team will ensure that projects are delivered on time, within budget, and provide assurance that all required quality, compliance and regulatory standards are met. The Head of Capital Projects is a key leadership … comply with relevant laws, regulations, and industry standards, including health and safety, sustainability, and planning approval processes. Implement best practices for quality control, risk management, and safety on all projects. Drive sustainability initiatives in capital projects, ensuring that environmental considerations are integrated into project designs and delivery. Seek out More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
Provide a high level of technical knowledge and applying effective troubleshooting techniques to aid in efficient incident resolution with in KPI's. Incident & Request Management - Provide excellent service and efficient incident resolution and request fulfilment. Manage Major Incidents - Ensure efficient and quality fixes, minimising disruption to the business and … trends to identify and manage any service incidents or outages Knowledge Sharing - Knowledge sharing and dissemination of technical knowledge to other colleagues. Workload & Queue Management - Effective prioritisation and timemanagement with focus on quality, efficient resolution, and meeting deadlines Continuous Improvement - Share ideas and look for better … ways of working so that you and your team can get more done with less time and effort Customer Experience - Provide customer service excellence, go the 'extra mile' as standard Ownership - Every task managed at the highest standard to completion Documentation - Log all contact, actions, and outcomes on the More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
activity and shift focus regularly. Demonstrable experience in effective communication, both written and verbal, to technical and Business audiences. Well-organised and skilled in timemanagement, people management, conflict resolution, task allocation, delegation and risk management. Experienced in coaching, providing productive feedback and challenging engineers to be … experience leading technologists to manage complex technical items. Main Responsibilities Understanding the team’s workload and its alignment with departmental objectives, ensuring resource and time requirements are clear while assessing impacts, risks and costs. Contributing to the creation of a long-term strategic roadmap, socialising it with the team More ❯
Deeside, Cheshire, Clwyd, United Kingdom Hybrid / WFH Options
SRG
days on site) Pay: £70k SRG are partnered with a global medical products and technologies company. Our client is focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. Our client is seeking a LIMS Lead … a key driver in modernising the laboratory operations and shall take a lead role in the implementation, optimisation, and integration of a Laboratory Information Management System (LIMS). The role will work with Laboratory Managers, technical teams, and key stakeholders to understand existing workflows, identify inefficiencies, and design a … that aligns with quality and regulatory standards, including the laboratory operational and compliance requirements. The role requires in-depth knowledge of laboratory workflows, data management, process automation and system configuration to ensure the LIMS meets both current and future lab requirements. The LIMS Lead Business Analyst role will play More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Pro Insurance
Exposure Management - Technical Analyst: Aggregations and Energy/Renewables Location: Gloucester or Liverpool The Vacancy Exposure Management - Technical Analyst - Aggregations and Energy/Renewables Pro Insurance currently has multiple positions available within our expanding Underwriting Support department. We are seeking experienced Technicians or Analysts to join our Exposure … Management team in Aggregations and our Energy/Renewables team. The roles involve sourcing, interpreting, extracting, and analysing information from various types of documentation, and manipulating data into client-specific formats. Pro operates a hybrid working policy, with time split between home and our Gloucester or Liverpool office. … Communicating professionally with clients regularly. Ensuring compliance with client quality standards and turnaround times to meet service level agreements. Resolving or escalating queries to management or clients as appropriate. Skills and Experience Knowledge of the insurance industry, especially Energy and/or Renewables, is essential. Ability to deliver accurate More ❯
Application Support Request”. Role: Quality Control Laboratory Lead Job Type: Permanent Location: Blackpool, UK (Onsite) Number of hours: 40 hours per week – full time Are you passionate about managing laboratory resources? We have an exciting role for you – Quality Control Laboratory Lead Careers at TCS: It means more … QC testing is performed in a timely manner in line with agreed schedules. - Calibration, validation, training and other relevant laboratory processes are conducted on time and in line with company procedures. Coach staff on standard testing and evaluation processes to ensure best practice for product testing and validation are … embedded. Day to Day management of the following activities: Raw material, In-process and finished goods testing in Quality Control Laboratory. Management of consumables and materials used in testing. Ensure laboratory equipment is working/calibrated/validation. Ensure all documentation and testing is completed on timeMore ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Newcastle University
This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer satisfaction goals. Service Catalogue … Management: Ensure that the IT Service Catalogue and Request Catalogue is current, accurate and managed to reflect any changes, additions or retirements as required. Change Management: Ensure that all changes to IT services and systems are reviewed to minimise the impact to our users. Service Improvement: Continuously evaluate … and improve IT Service Management processes, identifying areas for enhancement in efficiency, quality, cost-effectiveness and added value. Performance Management: Provide regular reports and updates on service performance, issues, and improvements. Documentation and Compliance: Maintain detailed documentation of service processes, procedures, and policies. The Person You will have More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Mandata Limited
This role will be responsible for ensuring the success of multiple assigned accounts. Mandata provides integrated transport management software solutions to road transport businesses operating throughout the UK and Ireland. Haulage operators of all sizes use our suite of products to manage their operations from orders to invoice. Our … into Salesforce. The Customer Success Manager is a champion for their accounts into Mandata. This may include taking lead roles in major incidents, problem management, change and release management. The CSM role provides focus for production systems and is not intended to duplicate any project functions that will remain … managing and reporting about the actions taken. Responsible for monitoring the monthly/quarterly/annual contract renewals and whether they are invoiced on time and cash collection is maximised. Responsible for effective cost control and timemanagement in the performance of the duties. Any other ad More ❯
Benefits: Uncapped commission Part-time with a view to full-time Laptop & mobile phone Mileage allowance Pension Company Overview: An established and growing IT solutions provider is looking to appoint a self-motivated and enthusiastic Business Development Manager for its Head Office in Cullen. The ideal candidate will … Manager: Driven by success and money-motivated with a strong work ethic A desire to meet and exceed company targets Excellent organisational skills Excellent timemanagement skills Ability to manage multiple opportunities Good working knowledge of information technology Full UK driving licence Schedule: Part-time role, full … time considered depending on experience Location: Cullen/in person Apply today: Early interview and immediate start date available for the successful candidate JBRP1_UKTJ More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Hays
Senior Identity Access Management (IAM) Consultant £65,000 - £75,000 (neg.) plus car allowance and bonus Leeds or Manchester - Relaxed hybrid working Hays Technology are working with a global firm who are looking for an experienced Senior Identity and Access Management Consultant. This role requires eligibility for SC … clearance and does not provide visa sponsorship. The team you'll be working within are responsible for providing Identity and Access Management services to a wide range of clients. You'll be working on projects to provide IAM solutions to clients, running IAM diagnostics, assisting with strategy definition and … knowledge spanning one or multiple of the IAM solutions listed further below. The role will also require excellent communication skills alongside stakeholder engagement and management ability for the consulting side of the role. This is a role that will allow you to grow with the business and my client More ❯
Senior Identity Access Management (IAM) Consultant £65,000 - £75,000 (neg.) plus car allowance and bonus Occasional travel to local office in Leeds or Manchester Hays Technology are working with a global firm who are looking for an experienced Senior Identity and Access Management Consultant. This role requires … eligibility for SC clearance and does not provide visa sponsorship. The team you’ll be working within are responsible for providing Identity and Access Management services to a wide range of clients. You’ll be working on projects to provide IAM solutions to clients, running IAM diagnostics, assisting with … knowledge spanning one or multiple of the IAM solutions listed further below. The role will also require excellent communication skills alongside stakeholder engagement and management ability for the consulting side of the role. This is a role that will allow you to grow with the business and my client More ❯
Hull, Yorkshire, United Kingdom Hybrid / WFH Options
Summit Media Limited
the opportunity to have every other Friday off? Summit has an exciting opportunity for a Back End Developer to join us on a full-time hybrid basis. We offer flexible start and finish times as well as having every other Friday off . We trust our people to work … storage solutions is preferred but not essential. We utilise a range of tools for data storage, but mostly Azure SQL Server with EF Core. Timemanagement and accurate time estimation skills are essential, along with managing expectations of delivery within the Scrum team. You'll need to More ❯