Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Loughborough, Leicestershire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Head of UserResearch Location: Leicester, East Midlands hybrid working Contract: Permanent, Full-time (37 hours per week) Salary: Grade H £58,225 - £67,468 + excellent benefits Are you passionate about championing user-centred design and driving digital excellence? We are exclusively partnered with De Montfort University to recruit an experienced Head of UserResearch to lead and develop research practices that will shape the future of digital services at the university. About the Role As Head of UserResearch , you will play a pivotal role in embedding user-centred thinking at the heart of the universitys Digital and Technology (D&T) Directorate. Youll define and deliver a vision for … userresearch that directly informs digital transformation and service design, ensuring all digital products and services are accessible, inclusive, and shaped by genuine user needs . The university is currently embarking on its Agile transformation journey , and this role will be central to embedding agile, user-focused practices into project and product delivery. Youll ensure that More ❯
Job summary We're looking for an enthusiastic and talented Lead User Researcher to join our User-Centred Design team to support digital products and services in the Primary, Community and Mental Health directorate. As a Lead User Researche r who is user-centred, you will specialise in planning and leading userresearch activities … in larger teams and on more complex services. You will plan, design and carry out research activities with users that help teams get a deep understanding of the people that use our services - ensuring that those services are accessible and work well for users. Putting users' needs at the heart of your work, you will make people's interactions … with our products and services as simple as possible. English and/or Welsh speakers are equally welcome to apply. Main duties of the job As a Lead User Researcher, you will: undertake interviewing, workshop facilitation and ethnographic research - making complex processes and insights easy to understand identify which tools and methods to use and how to meet More ❯
Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of userresearch activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯
Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of userresearch activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯
Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of userresearch activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Ad Warrior
Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of userresearch activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ad Warrior
Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of userresearch activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of userresearch activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯
Title: Director, Design Research Location: London Reporting to: VP, Product Design and VP, Product Measurement WHO WE ARE Choreograph is WPP's global data products and technology company. We're on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform … curious. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 50+ markets around the world. WHO ARE WE LOOKING FOR? The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analyzing behavioral … data, and identifying opportunities for improvements across existing applications. You are: Skilled in qualitative and quantitative research methods, translating user data into actionable insights. Comfortable analyzing analytics data to uncover trends, gaps, and opportunities for product enhancements. Passionate about understanding customer needs, behaviors, and pain points to inform design and development. A strong leader with experience managing and More ❯
LS1 4DY, Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting UserResearch and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end UserResearch activities across a range of complex client programmes. Creating UserResearch deliverables + executing UserResearch activities based on client requirements + project needs. Articulating More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
needs Job Description At this level, you will be expected to: Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector or DSSS Build user-centred practices in new teams Align userresearch activities with wider plans to inform a service proposition Carry out userresearch and supervise and develop … other user researchers to assure and improve research practice Inclusive research. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Research skills. You have experience of, and can help teams adopt, a wide range of primary and secondary … userresearch methods. Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques, and can critique colleagues findings to assure best practice. Presenting research findings. More ❯
USER RESEARCHER - OUTSIDE IR35 - 12 MONTHS Loriens leading Public Sector client is looking for an experienced User Researcher to join their team on an initial 12 month contract with good chance of extension. Successful candidates must be Scotland based and able to work hybrid out of Edinburgh. Job description's and Duties duties : Establish and collaborate with targeted … user groups to gather information about their current experience, pain points and specific requirements Conduct focus groups and userresearch interviews; assist with usability testing; document findings & recommendations' Understand qualitative & qualitative research methods Awareness of costs and budgets Confident in your presentation skills in order to present the findings & recommendations from userresearch to … business users Work closely within a multidisciplinary team, including web developers and programmers - including UX colleagues, UI developers and programmers Have an awareness of current technology/user-centred trends Ensure all work and research comply with the law and equal opportunities policies Be the Voice of the User for the project Assist with identification and creation More ❯
of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is … next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: Userresearch: Plan and conduct userresearch with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain … points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as More ❯
# Specialist User Researcher (Openreach Design Practice)Job Req ID: 47401Posting Date: 6 Sept 2025Function: DesignUnit: DigitalLocation: Belfast N.I, United KingdomSalary: Competitive, with great BT benefits! Hybrid 3 days a week together out of our Belfast, London, or Ipswich Digital hubs (flexible 2 days remote wherever). Openreach Limited is a wholly owned subsidiary of BT Group. We look … customers are the 650+ communications providers who sell phone and broadband services to these households and businesses. Why this job matters We're on an exciting journey to embed user-centred design at the heart of Openreach Technology. As a relatively new function, our User Experience team is playing a pivotal role in shifting the organisation from business … led to user-led design practices. This is where you come in.As a UserResearch Specialist , you'll be instrumental in shaping and evolving our UX research capability. You'll lead the development of our research practices and processes, working closely with UX Designers and key stakeholders across a variety of projects and programmes. Your More ❯
are looking for a talented and passionate Product Designer to join our growing team. As a Product Designer at Paydock, you will play a pivotal role in shaping the user experience of our cutting-edge payment orchestration platform. You will be responsible for understanding user needs, translating complex requirements into intuitive designs, and working collaboratively with product managers … opportunity for a designer who thrives in a fast-paced, agile environment and is eager to make a significant impact on a product used by businesses worldwide. Key Responsibilities: UserResearch & Understanding: Conduct userresearch, including interviews, surveys, and usability testing, to deeply understand user behaviors, needs, and pain points within the payment landscape. Concept … Ideation: Translate userresearch and business requirements into innovative design concepts, user flows, wireframes, and prototypes. Design Execution: Create high-fidelity mockups and visual designs that adhere to our brand guidelines and design system, ensuring a consistent and delightful user experience across all touchpoints. Collaboration: Work closely with Product Managers to define product requirements and roadmaps More ❯
About Maze Maze is the userresearch platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables … insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the userresearch platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world More ❯
User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The RoleAs a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients' users.The … Responsibilities* Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use quantitative methods More ❯
User Researcher - Consultant Akkodis are currently working in partnership with a leading service provider to recruit a number of User Researchers to join a leading digital team with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester … Glasgow office) with travel to client sites required on occasion and you will need to be eligible or hold current security clearance. The Role As a User Researcher you will work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients … users. The Responsibilities * Contribute to creating better products and services that solve users' problems and meets their needs. * Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. * Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. * Use More ❯
months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting userresearch, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct userresearch to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯
months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting userresearch, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct userresearch to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯
months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting userresearch, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct userresearch to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯
london (city of london), south east england, united kingdom
JSS Transform
months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting userresearch, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct userresearch to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯
months + Rapid Prototyping is essential for this role My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting userresearch, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct userresearch to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯