Computing team. The Service Desk provides first and second line support for services across the Microsoft suite on both Windows 10 and Windows 11. The Service Desk also supports videoconferencing equipment hardware issues and mobile telephony. The team works from 07.45 to 18.00 hrs, and you will be expected to cover varying shifts within these times. The More ❯
Warminster, Wiltshire, England, United Kingdom Hybrid / WFH Options
Robert Half
as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of videoconferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will More ❯
builds Qualifications/Experience: The successful candidate should have served a recognised Engineering Apprenticeship ideally to include HNC. Good telephone manner along with written communication skills Confidence with using videoconferencing/digital meetings Organised with understanding of time management An aptitude for the workings of machine mechanisms would be useful Good Maths and English skills Working knowledge More ❯
IT equipment and systems are running efficiently and securely Assist with the management of user accounts, permissions, and security settings Support digital learning tools, including Learning Management Systems (LMS), videoconferencing platforms, and collaborative tools Provide training and guidance to end-users on how to use various IT systems and applications effectively Monitor and report on system performance More ❯