Desktop Support Engineer with Server Exposure
- Location
- Worcester, England, United Kingdom
Role: Desktop Support Engineer with Server Exposure Location: Worcester, UK (On-site) Duration: Backfill (On-Demand Ticket Based) Role Summary: The primary responsibility is daily desktop and onsite support, along with operational support for Windows Server, Hyper‐V, Veeam Backup, HP Storage, and Microsoft … Server. Primary Responsibilities (Desktop/Site Support): Daily L1/L2 desktop and end-user support Windows desktops, laptops, printers, and peripherals Hardware troubleshooting, replacements, and installations Onsite coordination with NOC and vendors Incident and request handling using ServiceNow Follow ITIL and change management processes Additional Responsibilities (Server ...