1st/2nd Line IT Support Engineer
- Hiring Organisation
- Candour Solutions Limited
- Location
- Ellesmere Port, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support and administer Microsoft 365 environments, including user accounts and licensing. Diagnose and resolve networking, broadband and connectivity issues. Provide support … VoIP and telephony platforms. Assist with Windows Server administration and maintenance tasks. Escalate complex technical issues where appropriate while maintaining ownership through to resolution. Maintain clear documentation and contribute to improving support processes and service delivery. Experience & Capabilities At least 2 years' experience ...