Technical Specialist (Virtual Desktop)
- Location
- Livingston, Scotland, United Kingdom
right here at Sky. Join the Contact Centre Virtual Desktop team within Enterprise Technology at Sky. We are responsible for the design, support and continuous improvement of business-critical desktop platforms that enable thousands of customer-facing colleagues across the UK, Europe and India to serve … stakeholders to drive technical solutions. Identify opportunities to improve platform reliability, automation, monitoring and operational processes. Participate in technical reviews, root cause investigations and continuous service improvement activities. What you’ll bring Experience supporting enterprise Citrix Virtual Apps and Desktops environments. Strong troubleshooting skills with a structured ...