Client Success Partner
- Location
- Wakefield, England, United Kingdom
role owns the ongoing success of clients following the commercial sale. It will coordinate onboarding, activation readiness, adoption, performance review, issue resolution and continuous improvement across the client lifecycle. This is an operationally focused customer-success role. It does not own commercial negotiation, contract expansion or revenue … qualification and commercial ownership. Support commercial discussions by supplying operational data, success evidence and client feedback. Avoid making unapproved pricing, contractual or commercial commitments. Continuous Improvement Analyse recurring themes across clients and activations. Share structured client insight with Product, Operations, Engineering and Commercial teams. Help improve onboarding ...