1 to 25 of 357 Remote Customer Insight Jobs

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and offers the opportunity to provide innovative customer analytics and actionable insights that support commercial decision-making in areas such as acquisition, CRM, cross-sell strategies, churn, and … customer behaviour. This position enables the successful candidate to make a significant impact on our business strategy and customer experience. If you are passionate about data and customer insights and enjoy working in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights: Interpret and analyse dashboards to identify key trends … opportunities, and risks across the business. Customer behaviour analysis & modelling: Conduct deep dive analyses on customer behaviour, including geo-demographics, time of day, and transactional data. Investigate retention drivers and develop predictive models to inform improvements. Segmentation analysis & reporting: Develop and maintain customer segmentations to tailor offers and experiences, and develop strategies based on insights, such as More ❯

Job Description We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and provides the opportunity to deliver innovative customer analytics and actionable insights that inform commercial decisions, including acquisition, CRM, cross-sell strategies, churn, and customer behaviour. The … successful candidate will significantly impact our business strategy and customer experience. If you are passionate about data and customer insights and thrive in a fast-paced environment, we would love to hear from you. Core responsibilities Customer insights: Interpret and analyse dashboards to identify key trends, opportunities, and risks across the business. Customer behaviour analysis & modelling … Conduct deep dive analyses on customer behaviour, including geo-demographics, transactional data, and time of day. Investigate drivers of retention and develop predictive models to inform improvements. Segmentation analysis & reporting: Develop and maintain customer segmentations to tailor offers and experiences. Use insights to develop strategies such as cross-sell criteria and success frameworks. Venue & Channel Analytics: Provide insights More ❯

Job Title Senior Manager - Insight & Analytics Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category Agile Closing Date 5 June 2025 Asda is undergoing an exciting data transformation, placing insight and analytics at the heart of strategic decision-making. We are seeking a Senior Manager Insight and Analytics to lead high-impact, technically rich initiatives that deliver real business value across our commercial, customer, supply chain, and digital functions. In this role you will lead the analyst stream, ensuring the team has strong technical skills, consistent methodologies, and clear development pathways. Supports Chief Data Scientist (CDS) in resource allocation and capability building. Is likely … that influence decisions at every level of the organisation. You’ll be working in a hybrid cloud environment (Azure, Databricks), applying your skills to real challenges in areas like customer behaviour, operations, and digital journeys. You will also mentor and manage a team of talented data professionals, helping to grow our analytical capabilities and foster a high-performance culture. More ❯

and packages, transmitting vital news reports around the world. With Eutelsat Group You’ll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for … third of our executive team and 60% of our board represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We … significant impact within an organization that values growth, teamwork, and professional development. Who You Are: Data analysts collect insights from data to help businesses make decisions with regards to Customer Knowledge and Operational Efficiency. The data analyst provides efficient data modeling tools and advanced statistical models. What You’ll Do: Data modeling: The data analyst supports the business analyst More ❯

is in our DNA , and we have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected Role Overview We're on the hunt for a highly experienced and strategic Customer Touchpoint Insight Analyst to lead our customer experience (CX) initiatives across multiple channels and group Operating Companies (OPCOS). This role is all about transforming how our … customers interact with us by using data-driven insights. Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. If you’re More ❯

day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We are looking for a talented Customer Insights and Data Analyst to play a central role in leveraging customer data to drive business decisions, enhance customer engagement, and optimize marketing strategies. This role focuses on analysing customer interactions and behaviours across various touchpoints, ensuring data integrity within the CRM system, and providing actionable insights to improve overall customer experience. The ideal candidate will have strong analytical skills and expertise in GA4 and CRM platform capabilities, to support data-driven decision-making. This role is perfect for someone who thrives in a data-driven environment and … enjoys turning insights into impactful business strategies. Department: Digital Location: Remote or Leeds/Swansea (Hybrid) Position reports to: Senior Digital CRO Manager Position is responsible for: Customer insights and data analysis with a focus on CRM. Contracted hours: Full-time: Monday-Friday, 37.5 hours per week Competitive What are we about? An exciting opportunity has arisen for a More ❯

opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and … inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Client Manager to join our sales team. The Client Manager is responsible for owning and developing strategic relationships with key customers, ensuring long-term account retention, growth, and value realisation. … drive maximum gross profit and revenue contribution. Forecasting: Provide accurate and timely sales forecasts with clear visibility on deal status, aligned to monthly and quarterly expectations. Demand Generation: Use customer insight and market intelligence to proactively generate interest and create demand for Sabio's technology solutions. Proposals and Presentations: Collaborate with internal teams to deliver insight-led More ❯

Uxbridge, England, United Kingdom 1 hour ago Data Analyst, Power BI | Investment Management - Clearing | London, Hybrid | up to £100k + Bonus, Benefits Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago London, England, United Kingdom 3 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future planning CRM – Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

well-established brand in the hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future planning CRM – Customer database … management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting and debugging tracking issues. You will provide valuable insights that enhance the customer experience … Work with SQL to manipulate and analyze datasets Build automated dashboards and reports to track website performance Support conversion rate optimization (CRO) initiatives by identifying drop-off points in customer journeys Work with marketing and product teams to optimize digital campaigns and user experiences Your Skills and Experience The ideal candidate is a web analytics professional with strong technical More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We … CE (D365) projects. This role requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable, while working with development … progress tracking Non-Functional Requirements: Ability to define and demonstrate experience with non-functional requirements. Testing: Experience working with testing strategies and tools for Power Platform and D365 solutions. Customer Engagement: Excellent communication skills with the ability to liaise directly with customers to gather and refine requirements. SC Clearance Eligibility: Eligible for SC clearance (5 years address history in More ❯

globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Customer Experience Analyst to join our team in Glasgow! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life … Digital GP App via Aviva Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Role Purpose: As a Global Customer Experience & Data Analytics Leader, you will be a strategic partner in transforming the customer journey through data-driven insights, voice of the customer (VoC) analysis, and cross … analytical expertise with qualitative research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and More ❯

to join us at Love2shop. This role is the perfect fit for someone who likes managing/developing a team but likes to stay 'hands-on' by delivering actionable insight for multiple Love2shop B2C and B2B brands. This is a crucial role for the business; you will lead the build of a fully automated suite of reports to bring … to gather requirements for data improvements, and deliver self-service reporting to reduce manual inputs and errors, and drive greater visibility of the data and trends. Main Responsibilities Set customer segmentation, analyze and report on customer behaviors and provide an understanding of customer acquisition, retention, and lifetime value to help form strategic sales, marketing, channel, and product … plans. Build reporting and set relevant KPIs to the appropriate business areas for Commercial Finance. Work closely with Marketing and Digital Marketing to produce reporting to give visibility of customer trends across their lifecycle and across all customer touchpoints, to show positive and negative trends of acquisition and retention of customers, and to analyze marketing effectiveness. Own the More ❯

always growing and looking for passionate people to join the family. The Job We’re looking for a commercially savvy, forward-thinking, Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands. In this role, you’ll work closely with stakeholders across Marketing, Product, Operations, and Commercial to deliver data-driven … recommendations that shape strategic decisions and tell compelling data stories. Using your deep understanding of hospitality, customer and loyalty behaviors, and business operations, you'll uncover opportunities for smarter engagement, operational efficiency, and performance optimization. Whether exploring guest visit patterns, optimizing our offerings, or analyzing performance towards KPIs, your work will directly impact our growth and evolution as a … initiatives across Flight Club and Electric Shuffle. Collaborate with teams to define data frameworks for tracking KPIs and build self-serve dashboards for smarter decision-making. Build and refine insight-led models supporting forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. Support market intelligence and site performance by uncovering patterns in market data and venue analytics. More ❯

week ago London, England, United Kingdom 6 days ago Data Management Analyst - 12 month contract London, England, United Kingdom 1 week ago Data Analyst - Advanced SQL - Data Analysis and Customer Insight London, England, United Kingdom 4 days ago London, England, United Kingdom 3 weeks ago Data Management Analyst, 12:00pm- 8:00pm BST Sandwich, England, United Kingdom More ❯

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake … solution design/project plans, showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential Demonstrated project experience developing solutions using the Microsoft Dynamics platform and … .NET) Experience with Dynamics 365 workflows (internal and Power Automate) Strong understanding of Microsoft SQL Server and SSIS and/or KingswaySoft Experience developing solutions using Dynamics 365 applications (Customer Engagement, Sales, Customer Service) Excellent customer service and communication skills Experience with Agile methodologies and working in DevOps teams Eligibility for Security Clearance Desirable Experience with Power More ❯

Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake … quality solutions and services. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle … solution design/project plans, showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential Demonstrated project experience developing solutions using the Microsoft Dynamics platform and More ❯

planning and testing and incorporate any feedback. Support the D365 Lead with the development and implementation of changes to the Dynamics 365 modules utilised by our client, including Sales, Customer Service and Marketing. Keep system documentation and video guides up-to-date following changes and provide training to end-users within the business. Perform system maintenance tasks and identify … to shape our digital landscape and the use of fit-for-purpose applications to maximise the benefit to the organisation. Qualifications Desirable Microsoft Dynamics 365 certification (specifically in Sales, Customer Service or Marketing/Customer Insights at a minimum of Associate level) Microsoft Power Platform certification Degree in a relevant subject Skills, Knowledge & Attributes Essential Awareness of Dynamics … prioritise based on the business needs. Passion for both formal and self-guided learning and development Desirable Experience with customisation & configuration of Dynamics 365 Sales, Marketing and/or Customer Service. Experience with customisation & configuration of other Dynamics 365 apps, such as Omni-channel, Business Central and/or Finance and Operations. Please note as part of our client More ❯

startup in Shoreditch, a fintech giant in Canary Wharf, or a retail behemoth on Oxford Street, companies across industries seek highly skilled Product Managers to drive innovation, growth, and customer satisfaction. But what exactly do London companies look for in their Product Manager hires? This blog explores the key skills, experiences, and attributes that make a great Product Manager … strategic and analytical thinking Companies in London want Product Managers who can think both strategically and analytically. Product Managers must be able to analyse market trends, competitor movements, and customer insights to develop data-driven roadmaps. Key expectations Ability to assess market opportunities and product fit. Data-driven decision-making skills, including experience with A/B testing. Understanding … of KPIs and how to measure product success. 2. Customer-centric mindset User experience is a top priority for London-based companies. Businesses want Product Managers who can put themselves in the customers’ shoes and design products that solve real problems. Deep understanding of customer needs through research, feedback, and testing. Experience with user research methodologies, including surveys More ❯

Join to apply for the Senior Data Analyst role at BBC JOB DETAILS JOB BAND: D CONTRACT TYPE: 12 month Fixed-term Contract, Full-time/Attachment. DEPARTMENT: Chief Customer Officer Group LOCATION: London Broadcasting House, Hybrid PROPOSED SALARY RANGE: £45,000-£55,000 + London weighting; depending on relevant skills, knowledge and experience. The expected salary range for … Analyst to help us to maximise the value we deliver to the UK population through the BBC’s portfolio. You’ll join the Central Analytics team in the Chief Customer Officer Group which also includes Research, Marketing and the Licence Fee Unit. You will also closely collaborate with other divisions including Content, Strategy and Product. WHY JOIN THE TEAM … In this exciting and varied role, you will have the opportunity to work on projects across the whole BBC portfolio to uncover customer insights that empower data-driven decision-making and build new data solutions to support our self-serve capabilities. Your Key Responsibilities And Impact Lead on large-scale analytics projects and the delivery of data insights at More ❯