1 to 25 of 308 Remote Customer Requirements Jobs

providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high-quality ServiceNow implementations based on business process requirements Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications Able to communicate on complex issues to meet business and customer requirements to avoid escalations Keep up to date with current and future market developments, technologies, products, and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements as necessary Assisting with system testing … and UAT Escalate issues in line with company processes to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification, and questioning of customer requirements, even in complex projects More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine for Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and … real-time consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price … businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer More ❯

Senior Customer Success Manager - German Speaking London, UK At ExtraHop, we're on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the … to work with a platform and technology where you can help customers solve critical business problems? Do you enjoy and excel at building lasting customer relationships? As a member of our Customer Success team, you'll have the opportunity to unleash your expertise to wow customers and make … us and you'll find we have a supportive home team, great customers, and a product that customers love. Duties and Responsibilities The ExtraHop Customer Success team focuses on successful outcomes for our customers. As a Technical Customer Success Manager, you will play a leading role in accomplishing More ❯

to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have More ❯

seamless integration of end-to-end solutions across technical, management, staffing, and cost estimation domains. Leveraging your extensive domain expertise and profound understanding of customer needs, you'll be instrumental in shaping innovative, competitively priced proposals that secure victories. As the technical lead, you'll collaborate closely with Business … Development, Capture, and Proposal teams, identifying, tailoring, and integrating technical capabilities to address customer requirements and position our company for success. If you're ready to elevate your career and make a tangible impact in the world of technology, we invite you to join us on this exciting … journey. Leverage domain expertise, develop comprehensive understanding of customer requirements and lead the development of a complete technical solution Participate in development of solutions and proposals to unusually complex problems which require a high degree of ingenuity and innovation; and collaborate with technical business units to craft unique More ❯

Operations Customer Success Manager Department: AMCS Employment Type: Full Time Location: London, UK Description Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from … you! The Impact You Will Have: As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends … build relationships, address their evolving needs, and promote retention and growth. Your primary objective will be to build a low-touch and mostly automated customer journey on the back end for our small to mid-size customers, identify trends (like risk and expansions), mitigate and upsell as needed. This More ❯

Customer Success Manager (Revolut People) About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 50+ million customers … retain high performers at scale as they level up how they manage their talent. To accelerate our growth, we're looking for a skilled Customer Success Manager to continue building out the function. As a CSM, you'll be a strategic partner to your clients, working across the entire … customer lifecycle - from mapping customer requirements to driving implementation and adoption. You'll own key accounts, with the goal of increasing advocacy and retention through great experience and tangible ROI. You'll also be the voice for customers, collaborating with Product and Engineering teams to build a More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

solutions for cloud, hybrid-based cloud, and distributed enterprise environments and implements standards, technologies, solutions, and procedures. Recommends engineering and technical solutions to support customer requirements and technical requirements based upon analysis of user, policy, technology, regulatory, and resource demands; recommends cloud-specific solutions for customer requirements; directs and/or supports design of solutions for enterprise cloud environments; has specific knowledge and experience developing or engineering cloud service provider solutions; and possesses expert knowledge in one or more areas of respective Cloud Service Provider (CSP) environment. This is a full-time hybrid Cloud More ❯

solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. What your day to day will look like: Presenting and demonstrating AvePoint's product … offerings relevant to customer objectives remotely and on-site Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers. Communicating with prospective customers, assisting and guiding them through their evaluation and selection process Building environments tailored to customer requirements as proof of concept during … the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives Participating in writing proposals in response to RFIs/RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment Sharing information with the sales More ❯

dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and … you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the operational … play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost effective manner. You will develop and maintain industry-leading support and training operations aligned with software-as More ❯

the growing team in the UK, we are seeking a UK Internal Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. As the UK Inside Sales Representative, the successful candidate must be comfortable performing telesales duties such as multiple daily … to the UK commercial team and will be responsible for a range of administrative duties in the UK commercial department including answering and escalating customer enquiries, Customer Relationship Management (CRM) updating and reporting, customer follow up emails and phone calls, scheduling calls and facilitating customer visits … an option. Responsibilities S ource new sales opportunities through inbound lead follow-up, outbound cold calls and emails, tradeshows and building mailing lists Understand customer needs and requirements and route qualified opportunities to the appropriate Area Sales Managers for further development and closure Close sales to achieve monthly More ❯

the growing team in the UK, we are seeking a UK Inside Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. As the UK Inside Sales Representative, the successful candidate must be comfortable performing telesales duties such as multiple daily … to the UK commercial team and will be responsible for a range of administrative duties in the UK commercial department including answering and escalating customer enquiries, Customer Relationship Management (CRM) updating and reporting, customer follow up emails and phone calls, scheduling calls and facilitating customer visits … option. Responsibilities S ource new sales opportunities through inbound lead follow-up, outbound cold calls and emails, trade shows and building mailing lists Understand customer needs and requirements and route qualified opportunities to the appropriate Area Sales Managers for further development and closure Close sales to achieve monthly More ❯

benefit our customers and the operational challenges they are designed to address. Alacers current structured, trainer led learning is delivered remotely with travel to customer sites for follow up meetings and to provide handholding support though initial live operation to successful sign off. This role therefore needs a candidate … and pilot new content. The role will also require the ability to set, measure and maintain standards and targets with a clear focus on customer satisfaction, successful learning/project outcomes, user engagement and continuous improvement. It is also vital that the successful candidate keeps themselves and the team … up to date with new features, feeding back customer requirements, testing and evaluating candidate releases and updating training content. The training team will also develop content to accompany and support new versions as they near general release, promoting awareness and adoption of new features. The role and team More ❯

our customers and the operational challenges they are designed to address. Alacer’s current structured, trainer led learning is delivered remotely with travel to customer sites for follow up meetings and to provide handholding support though initial live operation to successful sign off. This role therefore needs a candidate … and pilot new content. The role will also require the ability to set, measure and maintain standards and targets with a clear focus on customer satisfaction, successful learning/project outcomes, user engagement and continuous improvement. It is also vital that the successful candidate keeps themselves and the team … up to date with new features, feeding back customer requirements, testing and evaluating candidate releases and updating training content. The training team will also develop content to accompany and support new versions as they near general release, promoting awareness and adoption of new features. The role and team More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Pre-Sales Solution Architect to join our team. This role involves working closely with the sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts into clear, compelling value propositions. Here's what … you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the deal lifecycle, ensuring clear communication within the project More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Principal Pre-Sales Solution Architect to join our dynamic team. As a Principal Pre-Sales Solution Architect, you will work closely with our … sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background, ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts … into clear, compelling value propositions. Here's what you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the More ❯

faces unprecedented complexity, demanding robust verification and first-pass success. We're expanding our European PCB Team with an expert Application Engineer to drive customer success. The objective for this role will be to lead pre-sales engagements, lead assessment and solution mapping whilst providing strategic product demonstrations and … running custom workshops/deployment guidance. You will Transform customers PCB design workflows through Taking ownership of customer requirements and processes analysis and provide solutions implementation Drive projects with a sense of urgency, strong organizational and follow-up skills Actively use engineering expertise and knowledge in PCB design … and manufacturing implementation to provide the appropriate solutions to customers Good understanding of business requirements and ability to deliver solutions to meet business objectives Core Responsibilities Technical Sales Support Deliver compelling presentations Implement competitive benchmarking Lead technical workshops Provide specialized training Customer Success Serve as trusted technical advisor More ❯

the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯

the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯

the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯

UK. As a Specification Technologist you will be responsible for the completion of finished product specifications to meet the critical path and/or customer requirements, ensuring completion is to the right standards. Role Accountabilities: Accountabilities within the role would include: Completion of finished product specifications to meet … the critical path and/or customer requirements ensuring right first time. Review and completion of finished product artwork checks to ensure the finished product critical path is met. To ensure all retailer online systems are reviewed and the housekeeping of finished product specifications/site details are … kept up to date and accurate. To ensure the customer interface internally and externally are managed professionally and in a timely manner and contribute to customer audits and visits leading in areas of expertise. To conduct audits as part of the internal audit team. Administration and inputting of More ❯

our CTI function to effectively meet business demand. You'll take ownership for the production and dissemination of high quality intelligence products to meet customer requirements, alongside supporting the Security Operations team in Cyber Incident Response. Working within our Cyber Security function, the Cyber Threat Intelligence (CTI) Consultant … collection of data from social media, dark web, news stories and vendors/partners to produce appropriate, refined, and robust intelligence products to answer customer requirements and provide actionable insights. You'll assist a team of junior analysts and have a passion for developing both operational processes and … problem solving with the ability to collect and review technical and non-technical data to produce high quality actionable products in response to intelligence requirements Be comfortable working with industry standard cyber threat frameworks, analytical techniques, common cyber security tooling Have experience working with or within a Cyber Security More ❯

our CTI function to effectively meet business demand. You'll take ownership for the production and dissemination of high quality intelligence products to meet customer requirements, alongside supporting the Security Operations team in Cyber Incident Response. Working within our Cyber Security function, the Cyber Threat Intelligence (CTI) Consultant … collection of data from social media, dark web, news stories and vendors/partners to produce appropriate, refined, and robust intelligence products to answer customer requirements and provide actionable insights. You'll assist a team of junior analysts and have a passion for developing both operational processes and … experience capturing lessons learned from threat hunts and incident investigations, refining intelligence triage processes and sharing technical findings via detailed reports and workshops. Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs More ❯