1 to 25 of 260 Customer Requirements Jobs in the UK excluding London

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customer requirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customer requirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯

in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customer requirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customer requirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯

the role: Develop and sustain the Business Management Systems in line with the required industry standards (including: IATF16949/ISO9001/ISO14001, TISAX/ISO27001 and AS9100 etc), accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control, and improve the quality of all processes throughout the business. Manage the internal audit program … nonconformities raised by certification bodies during audits are effectively corrected and independently verified, ensuring any required changes in policy or procedure are effectively implemented as a result. Ensure all Customer business level requirements are met, as well as monitoring and managing all Customer complaints and warranty, dealing with them effectively and in time. Embed a culture of … Management of lessons learnt General and Task Management Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan. Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs Audit the MRP system against physical More ❯

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working with … satellite operators, manufacturers, and partners, the Customer Experience Manager will serve as the primary point of contact post-sales, providing a best-in-class customer service experience that will enable our customers to derive maximum value from our products and services while identifying opportunities for expansion. This role requires a blend of technical acumen, commercial awareness, customer first attitude, and strong interpersonal skills to bridge the gap between customer requirements and our software capabilities. The Customer Experience Manager will also be present from the beginning of the customer journey (pre-sales), assisting the sales team and providing continuity for the customer relationship through to onboarding. We see this role as being More ❯

Date: 19 Aug 2025 Function: Service Unit: Business Location: Botley, Southampton, United Kingdom Salary: Competitive with great benefits Function: Managed Service Location: Southampton - to be in commutable distance to customer site in Swanwick 3 times per week Clearance: SC cleared or ability to meet the criteria for clearance As our Senior Client Services Manager you'll sit in Business … and Delivery of the entire contract agreement. Aviation industry experience and CAA guidelines on networks is essential. You'll strategically shape BT's service and delivery strategies to meet customer goals and contractual SLAs. Being the accountable owner means building strong relationships both internally and externally, being the conduit and acting as the voice of the customer to … KPIs and projects, plus continual service improvement and organisational management. This involves collaborating with internal and external stakeholders, including senior operational and delivery executives and C-suite executives at customer and partner organisations, to ensure alignment with BT's vision and customer requirements. The role focuses on driving operational excellence, resolving critical issues within the customer base More ❯

and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯

and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯

and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯

and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the team. … This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership More ❯

drawings, liaising with suppliers, using CAD software for the detailed design, costing the projects and drafting proposal documents. Key Responsibilities Design and Estimating Engineer Progressing sales enquiries and tenders requirements by working closely with Business Development Managers to ensure that customer requirements are understood Designing various life safety and security systems plus any other integrated building systems … as specified within the Company s scope of work based upon customer requirements, specifications, drawings, and current standards Preparing proposals, quotations and tender documents and ensuring they are prepared on time and in line with company standards Assessing the risk factors influencing the security and fire design, to either enhance accordingly or to communicate back to the client … Ensuring all quotations and system design specifications are compatible with the requirements of all applicable technical and regulatory standards and Codes of Practice Reviewing changes in customers specifications and modifying designs accordingly Qualifications & Requirements Design and Estimating Engineer Must good working knowledge of fire, security or network infrastructure products and systems and their features/limitations Previous design More ❯

drawings, liaising with suppliers, using CAD software for the detailed design, costing the projects and drafting proposal documents. Key Responsibilities – Design and Estimating Engineer Progressing sales enquiries and tenders’ requirements by working closely with Business Development Managers to ensure that customer requirements are understood Designing various life safety and security systems plus any other integrated building systems … as specified within the Company’s scope of work based upon customer requirements, specifications, drawings, and current standards Preparing proposals, quotations and tender documents and ensuring they are prepared on time and in line with company standards Assessing the risk factors influencing the security and fire design, to either enhance accordingly or to communicate back to the client … Ensuring all quotations and system design specifications are compatible with the requirements of all applicable technical and regulatory standards and Codes of Practice Reviewing changes in customers’ specifications and modifying designs accordingly Qualifications & Requirements – Design and Estimating Engineer Must good working knowledge of fire, security or network infrastructure products and systems and their features/limitations Previous design More ❯

Development Executive High Wycombe, Loudwater Salary - 35k-45k Depending on experience Monday - Friday Role Overview: Reporting to the Sales Manager. This role is responsible for bridging the gap between Customer needs and technical product expertise. This role involves collaborating with the internal sales and engineering team, understanding customer requirements, presenting technical solutions, and ensuring successful product implementation. … This person will play a pivotal role in post-sales follow-up and customer satisfaction, focusing on maintaining and developing customer relations and seeking new opportunities. The role is primarily office based, however the successful candidate will be expected to visit customers regularly so own transport is essential. Responsibilities: Responsible for the whole sales process; o Answering incoming … makers and influencers in target accounts. Collaborate with the engineering team in preparing technical proposals and responses to RFPs (Request for Proposals) and RFQs (Request for Quotes). Translate customer requirements into tailored technical solutions using in-depth knowledge of product features. Be an integral part of the sales team and provide input in maintaining up to date More ❯

delivery of objectives for both internal and external stakeholders. Key Responsibilities: Act as the primary point of contact for all stakeholders. Manage a portfolio of related projects to meet customer requirements and business goals. Track project performance and conduct regular reviews to address cost, schedule, and risk deviations. Identify, prioritise, and secure the necessary resources for successful project … Lead project teams with clear direction, goal setting, and mentoring to foster a collaborative, results-driven environment. Communicate project scope, progress, and challenges to senior management and stakeholders. Manage customer expectations, handle change requests, and ensure transparency throughout the project lifecycle. Drive new product development and upgrades, following the New Product Introduction (NPI) process to ensure readiness for volume … will possess excellent attention to detail, high level organisational, problem-solving and communication skills. You will be capable of coordinating multi-disciplinary teams and aligning delivery with internal stakeholders, customer requirements, and DTCs broader business objectives in the tactical communications domain. This is an office-based position and will require the successful candidate to meet the criteria for More ❯

Ocean Science. This is an opportunity to join their Projects Group, a world-class delivery team responsible for designing, developing, verifying, and delivering bespoke subsea systems tailored to demanding customer requirements. The Role As a Systems Engineer, you'll take a lead role in the technical definition and delivery of custom subsea solutions, working in close partnership with Project … Managers, engineering specialists, and global customers. You will be involved from concept through to delivery - gathering requirements, developing architectures, overseeing design, leading integration and validation, and ensuring systems are delivered on time, on budget, and to specification. This is a technically hands-on role that requires strong engineering expertise, the ability to solve complex problems, and the confidence to … liaise directly with customers on technical challenges. Key Responsibilities Gather, review, and interpret customer requirements, working with sales and engineering teams to define bespoke system architectures. Lead the technical definition, planning, prototyping, and validation of subsea systems. Provide technical leadership through all stages of a project, resolving issues and guiding design teams to successful delivery. Define and execute More ❯

Ocean Science. This is an opportunity to join their Projects Group, a world-class delivery team responsible for designing, developing, verifying, and delivering bespoke subsea systems tailored to demanding customer requirements. The Role As a Systems Engineer, you'll take a lead role in the technical definition and delivery of custom subsea solutions, working in close partnership with Project … Managers, engineering specialists, and global customers. You will be involved from concept through to delivery - gathering requirements, developing architectures, overseeing design, leading integration and validation, and ensuring systems are delivered on time, on budget, and to specification. This is a technically hands-on role that requires strong engineering expertise, the ability to solve complex problems, and the confidence to … liaise directly with customers on technical challenges. Key Responsibilities Gather, review, and interpret customer requirements, working with sales and engineering teams to define bespoke system architectures. Lead the technical definition, planning, prototyping, and validation of subsea systems. Provide technical leadership through all stages of a project, resolving issues and guiding design teams to successful delivery. Define and execute More ❯

apply best practices and continuous process improvements - Influence internal technical teams to drive multisystem process & system changes - Provide scalable solutions for continued scale product and service offerings - Set project requirements and drive results across internal and external - Drive continuous improvement initiatives to lower risks and reduce lead times. - Influence partner processes, technologies, and policies to achieve mutual benefits for … both organizations in a sustainable manner. - Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization - Drive complex business analysis to identify business opportunities to improve internal and external processes A day in the life - Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous … into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction. - Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements More ❯

client needs no introduction and has a strong reputation for career progression and skill up opportunities. This role is ideal for Network Security experts with the ability to translate customer requirements into actionable plans On offer - Salary up to £65k - D.O.E - Hybrid working - 2/3 days on site - Basingstoke - 10-15% Company Bonus - £6,000 Vehicle allowance … leave plus bank holidays and more - 1st class skill up and career progression opportunities What do I need? - Experience with Network design and documentation creation - Strong ability to translate customer requirements into actionable plans in regard to network security - Can work cross departmentally advising technical delivery engineers to changes in design and delivery - Strong core networking knowledge or More ❯

is in our DNA , and we have an insatiable hunger to 'wow'! While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including … and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders, making a real impact on customer experience and operational efficiency. Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in … the loop with regular, clear progress updates throughout the migration journey. Become our go-to expert on Energy Metering customer migrations and all three main migration types, sharing your knowledge and best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to More ❯

A fantastic opportunity has arisen for a Systems Engineer to join a multi-disciplinary design team, taking ownership of the design, development and proving of control algorithms to ensure customer performance requirements are successfully met. This role performs the duties of developing and modelling control systems, defining requirements, and working collaboratively across engineering disciplines, reporting to senior … algorithms for both analogue and digital systems, typically in the control of BLDC motors Modelling of systems and performance analysis of the selected control algorithm Derivation of sub-system requirements (mechanical, electronics, software) Identification of suitable electro-mechanical components (electric motors and feedback sensors) and co-ordination with suppliers where needed Definition of design proving plans, design proving testing … of electric motors and drive/commutation strategies such as Field Oriented Control (FOC) or Space Vector Pulse Width Modulation (SVPWM) techniques Ability to generate sub-system or component requirements from a set of customer requirements in support of system architecture development Understanding of DO-178C or DO-331 standards and the code generation processes specified The More ❯

World-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant – EMEA as part of the EMEA Advanced Customer Enablement (ACE) program – to join their growing team in London . In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. … through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role. Responsibilities Customer Engagement and Enablement: Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities Collaborate with customer teams … customers on best practices and skills to drive greater self-sufficiency Drive Platform Adoption: Help customers uncover new use cases and drive adoption across their teams. Translate key business requirements into effective solutions that drive customer value Guide customers on system and data architecture, including best practice integrations with CDW’s such as Snowflake and Databricks Oversee the More ❯

World-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant – EMEA as part of the EMEA Advanced Customer Enablement (ACE) program – to join their growing team in London . In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. … through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role. Responsibilities Customer Engagement and Enablement: Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities Collaborate with customer teams … customers on best practices and skills to drive greater self-sufficiency Drive Platform Adoption: Help customers uncover new use cases and drive adoption across their teams. Translate key business requirements into effective solutions that drive customer value Guide customers on system and data architecture, including best practice integrations with CDW’s such as Snowflake and Databricks Oversee the More ❯

Customer Account Manager - Managed Services Location: Manchester (Hybrid working, 3 days office, 2 days home) Salary: to £28-30k Dep on experiences + £8-10k Commission + Bens Our client, an expanding and dynamic provider of managed services is looking to recruit a Customer Relationship Manager to join their customer excellence and account management team … Main purpose of Role: Working closely with the named Account Directors across a nominated Account Roster and the broader business functions to support the creation of the best possible Customer Experience, Retention of Annual recurring revenues and incremental Account spend. As part of the overall engagement, support the Account Directors in working to drive cross sell and upsell opportunities … leading role supporting the Account Director within named Accounts on run rate business. Work working closely with the team to bring new contacts and opportunities to light through close customer management. Engage directly in their own named accounts drive growth and ensure the retention of the support renewal and recurring revenues. Continue to develop incremental opportunities by identifying cross More ❯